Placed an online order for pickup. Arrived at location to find out that my food was not ready. Received my order 30 minutes after the requested time. Unacceptable.
kia brown
Great food, nice portions, & great service from the workers!! ☝???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Chicken Bowl, Pinto or Black Beans, Chicken and Rice with Black Beans Bowl, Carne Asada Bowl
Rosemary Mercado
Walked in 11:53, nobody in line4 girls talking by register 1 by grill, waited, finally after she is finishedwith her conversation she walks over and takes my order. Had a bowl rice n beans and steak. I can see now why restaurant was empty at lunch time . Service was slow, food terrible Steak all gristle .
Carrie Cooper
Overpriced food that I would not have even fed my dogs. The food I received had a funny taste. Plus no ice for drinks, had to take home instead of eating there.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Steak Bowl, Steak
Cookie Mitchell
Love this location. Girls are so friendly. Long lines aren't an issue here
Atmosphere: 5
Food: 5
Service: 5
Noel Vega
The moment I step in the office of Chipotle it might spot to protect the company I knew it might lost my phone but the people has a great moment of smiles make the day better my job is free one to produce all a good night it's hard but paid off United States Military Academy West Point Boarding School district Berlin Germany Tx United States Army Bomb Squad EOD the food taste so delicious I didn't even worried about the other TNT explosion down Under...
Gabriela Renner
Really wish this location could implement a separate station to prepare mobile, online, call in and to-go orders. This would help alleviate the long line that seems to always be out the door no matter the time.Good to see business is good but many people were complaining while in line about all the orders coming in and those orders being put ahead of all of us waiting. People were even walking out frustrated because the wait was ridiculous.It took us 40 minutes to get in and out. We did not even eat there. Today was my last straw with the Missouri City Location. I will drive to the Stafford or Pearland location instead until the Missouri City location does something about this.
Atmosphere: 2
Food: 2
Service: 2
Jaime Nava
I've been eating at this location for a couple of years. My usual burrito bowl cost $12 back then and it would be loaded. Same bowl now costs $15 and the portions are smaller now. ?
Atmosphere: 1
Food: 1
Service: 1
Suhail Ali
Gave this Chipotle multiple chances!! Cannot wait for a Chipotle to open closer to Sienna and if they don’t then I don’t mind driving to the Sugar Land location but I will not be visiting this Missouri City location anymore!! The establishment is absolutely disgusting! Work station nasty!! Garbage can full!! NEVER have ice!!! The chips were literally crumbs!! Enough said.
Atmosphere: 2
Food: 3
Service: 2
Esther Ngare
The food was gods the only thing to complain is the tidiness but overall I loved it ? and so does my
Very stingy with the toppings. Literally (and I counted) put 6 pieces of steak on the bowl then told me it would be double to add more. Just overall poor customer service. I only continued with the order because I waited in line so long and that’s what the family wanted, but I’m good on this location.
Atmosphere: 2
Food: 2
Service: 1
Danica Neely
Do NOT eat here! This location is disgusting. If I could give it NO stars I would. The customer service is terrible. The line is always long due to them doing online orders and having their in store customers wait. They eat in the back, throw food in your bowl, trash piled up everywhere, trash and food all on the countertops and tables, uncooked chicken sitting out for a period of time in a bag (as you can see in the photo), and the list goes on. I’ll let the pictures speak for itself.
Atmosphere: 1
Food: 1
Service: 1
C A
Let me tell you about my recent experience at this place. So, I placed an online order and when I got there, there was a whole line of people waiting for their orders & t cashier completely ignored them. She didn't even bother asking for their names or anything. It was so frustrating, & to make matters worse, when I finally spoke up and asked about my order, she told me it wasn't ready. But get this, when I looked behind her, there it was, just sitting there! I had to point it out to her. No apology or anything. Seriously, they need to step up their game and have someone dedicated to handling online orders. It was a major letdown. Im open to removing my review if its handled better next time.
El nacho 15
I arrived at 5 pm with my family (there is 10 of us) store closes at 11 chairs were up on tables some chairs had missing legs and I realized that after I sat my rather large rump upon the said chair and toppled over on my back like humpty dumpy hitting my face in the process the staff had to roll me to a more study chair to get up after that I got my buffet style brunch including extra chicken extra rice 0 lettuce what so ever a bit of honey BBQ sauce with a kids sweet tea after I indulged in Devouring that it all got stuck In my gullet one again the staff had to assist me, next time I'm not sitting down and I'm getting a bigger drink
Atmosphere: 1
Food: 2
Service: 1
Michaeux White
Good food like ALWAYS but lines are too long.The tall guy is clearly trying to move fast but the little girl takes forever to do the online order and is chatting too much. It took 20 minutes to handle 6
Placed an online order for pickup. Arrived at location to find out that my food was not ready. Received my order 30 minutes after the requested time. Unacceptable.
Great food, nice portions, & great service from the workers!! ☝???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Chicken Bowl, Pinto or Black Beans, Chicken and Rice with Black Beans Bowl, Carne Asada Bowl
Walked in 11:53, nobody in line4 girls talking by register 1 by grill, waited, finally after she is finishedwith her conversation she walks over and takes my order. Had a bowl rice n beans and steak. I can see now why restaurant was empty at lunch time . Service was slow, food terrible Steak all gristle .
Overpriced food that I would not have even fed my dogs. The food I received had a funny taste. Plus no ice for drinks, had to take home instead of eating there.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Steak Bowl, Steak
Love this location. Girls are so friendly. Long lines aren't an issue here
Atmosphere: 5
Food: 5
Service: 5
The moment I step in the office of Chipotle it might spot to protect the company I knew it might lost my phone but the people has a great moment of smiles make the day better my job is free one to produce all a good night it's hard but paid off United States Military Academy West Point Boarding School district Berlin Germany Tx United States Army Bomb Squad EOD the food taste so delicious I didn't even worried about the other TNT explosion down Under...
Really wish this location could implement a separate station to prepare mobile, online, call in and to-go orders. This would help alleviate the long line that seems to always be out the door no matter the time.Good to see business is good but many people were complaining while in line about all the orders coming in and those orders being put ahead of all of us waiting. People were even walking out frustrated because the wait was ridiculous.It took us 40 minutes to get in and out. We did not even eat there. Today was my last straw with the Missouri City Location. I will drive to the Stafford or Pearland location instead until the Missouri City location does something about this.
Atmosphere: 2
Food: 2
Service: 2
I've been eating at this location for a couple of years. My usual burrito bowl cost $12 back then and it would be loaded. Same bowl now costs $15 and the portions are smaller now. ?
Atmosphere: 1
Food: 1
Service: 1
Gave this Chipotle multiple chances!! Cannot wait for a Chipotle to open closer to Sienna and if they don’t then I don’t mind driving to the Sugar Land location but I will not be visiting this Missouri City location anymore!! The establishment is absolutely disgusting! Work station nasty!! Garbage can full!! NEVER have ice!!! The chips were literally crumbs!! Enough said.
Atmosphere: 2
Food: 3
Service: 2
The food was gods the only thing to complain is the tidiness but overall I loved it ? and so does my
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Very stingy with the toppings. Literally (and I counted) put 6 pieces of steak on the bowl then told me it would be double to add more. Just overall poor customer service. I only continued with the order because I waited in line so long and that’s what the family wanted, but I’m good on this location.
Atmosphere: 2
Food: 2
Service: 1
Do NOT eat here! This location is disgusting. If I could give it NO stars I would. The customer service is terrible. The line is always long due to them doing online orders and having their in store customers wait. They eat in the back, throw food in your bowl, trash piled up everywhere, trash and food all on the countertops and tables, uncooked chicken sitting out for a period of time in a bag (as you can see in the photo), and the list goes on. I’ll let the pictures speak for itself.
Atmosphere: 1
Food: 1
Service: 1
Let me tell you about my recent experience at this place. So, I placed an online order and when I got there, there was a whole line of people waiting for their orders & t cashier completely ignored them. She didn't even bother asking for their names or anything. It was so frustrating, & to make matters worse, when I finally spoke up and asked about my order, she told me it wasn't ready. But get this, when I looked behind her, there it was, just sitting there! I had to point it out to her. No apology or anything. Seriously, they need to step up their game and have someone dedicated to handling online orders. It was a major letdown. Im open to removing my review if its handled better next time.
I arrived at 5 pm with my family (there is 10 of us) store closes at 11 chairs were up on tables some chairs had missing legs and I realized that after I sat my rather large rump upon the said chair and toppled over on my back like humpty dumpy hitting my face in the process the staff had to roll me to a more study chair to get up after that I got my buffet style brunch including extra chicken extra rice 0 lettuce what so ever a bit of honey BBQ sauce with a kids sweet tea after I indulged in Devouring that it all got stuck In my gullet one again the staff had to assist me, next time I'm not sitting down and I'm getting a bigger drink
Atmosphere: 1
Food: 2
Service: 1
Good food like ALWAYS but lines are too long.The tall guy is clearly trying to move fast but the little girl takes forever to do the online order and is chatting too much. It took 20 minutes to handle 6
Atmosphere: 3
Food: 5
Service: 3