Jack In The Box
$ • Fast Food, Burgers, Tacos
Hours:
13915 Fondren Rd, Missouri City
(281) 438-1388
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I was just there and told my card was declined and I payed cash, before i could leave it charged my card twice. one person told me it would take 3 days to refund my card the other person said 12 hrs. They are so unprofessional. They put the General manager on the phone and she dont know how to talk professionally. No one ever apologized for the mistake
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Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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Jack in the Box offers drive-thru and delivery services, typically providing prompt service. The menu features jumbo egg rolls, enjoyed by some customers, along with Quality Tasting Popcorn Chicken and fresh fries, which are prepared freshly instead of being old or cold. However, there have been changes in the sauces, with teriyaki sauce now served instead of soy sauce, which may not suit all tastes. Some customers note inconsistencies in food quality, particularly during morning shifts, affecting experiences for Spanish-speaking customers. Despite these issues, regular customers, including truckers, continue to visit the restaurant. Many appreciate the hard work of staff, like the overnight drive-thru lady who works alone and deserves recognition. On a positive note, complimentary items, such as churros and cheesecake, are sometimes given when requested items are not available. However, there have been reports of cleanliness issues, with some customers finding the cafe dirty, although the toilet was noted to be clean. Staff are generally seen as friendly and courteous, contributing to a good service experience.