The Royal Indian Cuisine

Disappointed in the service, this was our go to Indian restaurant and after tonight we will find a new one. We ordered at 7pm for pick up drove 30 minutes and the owner was closing. While attempting to speak to him and advise him we ordered online he gave us a nasty attitude and was unprofessional with no apology. There after we saw 4 people approach the door and met with confusion.

Atmosphere: 1

Food: 1

Service: 1

The restaurant is a scam. They took my order online but had the restaurant closed. My order was placed at 6:45 pm on a Friday. When I got to the restaurant, it was dark with a 'closed' sign posted. There was a guy in there answering when other ripped off customers and myself knocked. He had no answers or explanation, other than to cancel the order. I asked how to cancel and he said he didnt know.

There fresh to order masala dosa was amazing. We really enjoyed the beef curry was really good. Look forward to coming to the buffet one day soon.

We went for lunch and there was no one at the reception. We waited for a few minutes and still no one appeared from the staff. After some time a staff member came and upon asking about what they are serving today, got to know that they are not serving any menu items today as they have some catering order!! Wasted time. Not coming here again.

Atmosphere: 3

Food: 1

Service: 2

*EDIT* I received a response from the owner, so I’m bumping up my score and rewording the tone of this review. If you’re the owner and is seeing this, thank you for the kind and professional message that you sent me regarding the situation. I’m not seeking compensation or wanting to drag this whole thing out, and I’m also willing to admit that I could have dealt with all of this in a more calm manner myself, but please tell your staff to be mindful of how to approach these kinds of disagreeable situations, sometimes best thing to do is say nothing at all.

I ordered for pickup, went to get my order, told the staff that I was there to pick up my online order, and didnt realize they had handed me the wrong order until they called me to rectify the situation (admittedly I accept partial blame for not checking the order until I got home, which I even admitted to them over the phone).

I went back to pick up the correct order, and when I arrived I was told that I was the one that gave them the wrong name and description, which was 100% untrue as I had specifically told them my name and that I was picking up an online order, plus my order was handed to me by a staff member instead of me directly picking it up.

Honestly a simple sorry or even saying absolutely nothing at all would’ve made everything fine. Instead I’m being told that I was the one that messed up the order when I certainly didn’t.

Atmosphere: 3

Food: 3

Service: 1

garlic naan was great

Atmosphere: 4

Food: 5

Service: 5

VERY small Saturday buffet. IF you count the french fries, chicken nuggets, & basic garden salad then there are six offerings plus typical dessert (gulab jamun) ... Pretty pathetic. The fried rice was labeled vegetarian fried rice but had delicious chunks of chicken in it, the rice and vegetables themselves were just average. The vegetable pekoras were pretty good. The tandoor chicken was actually delicious. The chai was decent. Not a negative experience per se but the advertisements showed many more options and with so few options it was a bit of a letdown. And they didn't even have naan. And they didn't even offer me water... I guess they thought the chai was all one would need. I wouldn't come here again for the buffet.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Tandoori, Gulab Jamun

Their tandoori shrimp has 22 pieces of baby shrimp for $15.99, what a scam! More than half of the dish is CABBAGE. A picture is worth a thousand words...

Atmosphere: 1

Food: 1

Service: 1

We came in 20 minutes past 11 am and they weren't open. The door was open so we came in. The signage on their door and the internet says they're open at 11 am. We waited a couple minutes before someone appeared. They were not open.....next time lock the door with a sign explaining the issue. We will not be returning.

Atmosphere: 1

Food: 1

Service: 1

I had the Saturday buffet and there was not much on it. there was a vegetarian fried rice with chicken in it, a fish curry which was rather watery and bland, they had chicken nuggets and french fries and salad which took up about half of the buffet... The chicken tandoori and vegetable pekkoras were good. there was no naan and no water; only chai canned coke. very underwhelming; would not recommend

Everything was good plus great service, thanks!

Atmosphere: 4

Food: 4

Service: 5

Worst food ever! Ordered 5 Kerala meals to go.. Rice was overcooked and soggy, may be old stock, gulab jamun spoiled with fungus on it.... Fish curry tasted like it was made of tomato pasta sauce and feel like tomato curry .. DO NOT recommend this place to any one.. if there was negative star ratings I would have given them the least one. Royal team, please have some honesty and integrity in your business to be successful.

Food: 1

Service: 1

Food was very oily. Rice was old either from yesterday or the morning. Also forgot the garlic naan that I paid for and didn’t realize until I was 15 minutes away at my hotel. Staff was friendly.

Atmosphere: 2

Food: 2

Service: 5

Very tasty and soo yummy . Really enjoyed.

Parking: Plenty of places

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Naan, Chicken Tikka Masala, Butter Naan

It was really really good.i went 3 times already and it never disappoints me! Service was fast too everything was good

Atmosphere: 5

Food: 5

Service: 5