yall need to be eradicated for completely getting rid of sweet n sour sauce 4 the EGG ROLLS!!
Atmosphere: 1
Food: 1
Service: 1
Isa Tro
I've been here a lot recently since my job change! And I've been very impressed everyone is kind and helpful and are great about making sure the orders are done properly! Big thanks from the people working late that y'all help feed!
Atmosphere: 5
Food: 5
Service: 5
Her
Wow. Rude.
Atmosphere: 1
Service: 1
Madison Mills
Food was soggy— the burger was soggy and the fries tasted old. One of the burgers literally smelled like coffee beans. There’s no reason a bacon burger should smell like vanilla coffee beans. The other burger was soggy and poor quality.
Food: 1
Vampy Anji
We walked out after waiting too long to be served. We were not greeted by one guy who clearly saw us and spoke to his coworker in Spanish instead of acknowledging us. Perhaps it was short a staffing issues, but regardless, customers do not need to be treated like they're nonexistent -- especially when we were the only people in the store.
Atmosphere: 1
Food: 1
Service: 1
Sabrina Smart
The lady at the counter was rude and unprofessional. Told us we were rushing her since we came in at the time our order was ready and the slams it on the counter when it was completed 4 minutes after order time. No biggie for me, but freaking ruuuuude of her.
Atmosphere: 1
Food: 3
Service: 1
C L (Goot)
Went through the drive thru on 12/25/25 at 11pm. I had to say hello 6 times before someone actually answered me. I was told at intercom they were completely out of food, that they didn’t have anything left. I had to continue forward because there was a car behind me. As I’m waiting to exit, the car in front of me was handed 3 big bags of food and 3 drinks. This shocked me since I was just informed they were completely out of food. I pulled up to the window and I asked the lady, “I thought yall were out of food? That car just got food.” Her reply, “…they ordered from the mobile app.” Excuse me, What??? So you’re taking mobile app orders but not drive-thru orders?? Then why didn’t you say that at the intercom? Why not address that when we first pulled up to the intercom with, “The only way we’re accepting orders for food is from the app.” Instead your employee ignored me and lied to my face while I’m over here trying to feed my family of 4. I appreciate your customer service. I’m glad my business does not use these same customer service skills or interactions. I would not recommend going here even if it’s the only establishment open on Christmas Day.
Atmosphere: 1
Food: 1
Service: 1
Alan Ramirez
Take to long to get my order people don’t want to work 🤦♂️I never come back
Ordered online for pickup at 8:14pm Arrived at 8:10pm. Didn't receive order till 8:46pm. Then, got home with order only to discover it was not our complete order.
Called the Montgomery location to once again be disappointed bc no one answered abs was sent to voicemail. Wasn't about to go back up there to have to wait around another 1/2 hour.
If service could be rated a zero that's what it deserved tonight for sure.
Service: 1
Eliott Nest
The service was absolutely terrible. We ordered hamburgers, and when we received them, one was missing from the order. The taste was awful, and the guys working the night shift clearly had no interest in their jobs; they did everything wrong. Therefore, I do not recommend this restaurant to anyone so they don't have the same experience we did.
Atmosphere: 1
Food: 1
Service: 1
STEVE
15 mins to get 2 breakfast jacks
Atmosphere: 3
Food: 4
Service: 2
Jeannie Lara
Good location. Food is always fresh and great customer service!
Atmosphere: 5
Food: 5
Service: 5
9PAIRS LLC
Andrew a great job handling the line and lunch rush by himself might I add. Wow! I wish this man plenty success in life. Short staff or no staff is very hard and he kept composure and friendliness. Phenomenal
yall need to be eradicated for completely getting rid of sweet n sour sauce 4 the EGG ROLLS!!
Atmosphere: 1
Food: 1
Service: 1
I've been here a lot recently since my job change! And I've been very impressed everyone is kind and helpful and are great about making sure the orders are done properly! Big thanks from the people working late that y'all help feed!
Atmosphere: 5
Food: 5
Service: 5
Wow. Rude.
Atmosphere: 1
Service: 1
Food was soggy— the burger was soggy and the fries tasted old. One of the burgers literally smelled like coffee beans. There’s no reason a bacon burger should smell like vanilla coffee beans. The other burger was soggy and poor quality.
Food: 1
We walked out after waiting too long to be served. We were not greeted by one guy who clearly saw us and spoke to his coworker in Spanish instead of acknowledging us. Perhaps it was short a staffing issues, but regardless, customers do not need to be treated like they're nonexistent -- especially when we were the only people in the store.
Atmosphere: 1
Food: 1
Service: 1
The lady at the counter was rude and unprofessional. Told us we were rushing her since we came in at the time our order was ready and the slams it on the counter when it was completed 4 minutes after order time. No biggie for me, but freaking ruuuuude of her.
Atmosphere: 1
Food: 3
Service: 1
Went through the drive thru on 12/25/25 at 11pm. I had to say hello 6 times before someone actually answered me. I was told at intercom they were completely out of food, that they didn’t have anything left. I had to continue forward because there was a car behind me. As I’m waiting to exit, the car in front of me was handed 3 big bags of food and 3 drinks. This shocked me since I was just informed they were completely out of food. I pulled up to the window and I asked the lady, “I thought yall were out of food? That car just got food.” Her reply, “…they ordered from the mobile app.” Excuse me, What??? So you’re taking mobile app orders but not drive-thru orders?? Then why didn’t you say that at the intercom? Why not address that when we first pulled up to the intercom with, “The only way we’re accepting orders for food is from the app.” Instead your employee ignored me and lied to my face while I’m over here trying to feed my family of 4. I appreciate your customer service. I’m glad my business does not use these same customer service skills or interactions. I would not recommend going here even if it’s the only establishment open on Christmas Day.
Atmosphere: 1
Food: 1
Service: 1
Take to long to get my order people don’t want to work 🤦♂️I never come back
It was a great meal with mt wife
Atmosphere: 3
Food: 5
Service: 5
Great food .. Great service...
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered online for pickup at 8:14pm
Arrived at 8:10pm. Didn't receive order till 8:46pm. Then, got home with order only to discover it was not our complete order.
Called the Montgomery location to once again be disappointed bc no one answered abs was sent to voicemail. Wasn't about to go back up there to have to wait around another 1/2 hour.
If service could be rated a zero that's what it deserved tonight for sure.
Service: 1
The service was absolutely terrible. We ordered hamburgers, and when we received them, one was missing from the order. The taste was awful, and the guys working the night shift clearly had no interest in their jobs; they did everything wrong. Therefore, I do not recommend this restaurant to anyone so they don't have the same experience we did.
Atmosphere: 1
Food: 1
Service: 1
15 mins to get 2 breakfast jacks
Atmosphere: 3
Food: 4
Service: 2
Good location. Food is always fresh and great customer service!
Atmosphere: 5
Food: 5
Service: 5
Andrew a great job handling the line and lunch rush by himself might I add. Wow! I wish this man plenty success in life. Short staff or no staff is very hard and he kept composure and friendliness. Phenomenal
Atmosphere: 5
Food: 5
Service: 5
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