Great place to eat. Wait Staff was friendly and informative. We went when it wasnt busy.
Atmosphere: 4
Food: 4
Service: 4
David T.
Good food but service is, meh.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Miso Soup
Barry Shah
Great view and food
Atmosphere: 5
Food: 5
Service: 5
n b
Good food, excellent portions, good service. They could think about changing the booths that look old and are not very comfortable but the rest is great. I will go back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice, Shogun Salad
Aaron Leach
Standard Hibachi/sushi place. Food and service were good. Our chef put on a good show.
I took my eighteen-year-old out for sushi for sushi. Have been to going to Shoguns for years. Today the chef in my opinion wasn't experienced. Perhaps the meat wasn't fresh. We didn't eat three of the six roles we ordered. I mentioned to three people that I talked to that we didn't care for a couple of the rules that we ordered. Not one person stopped even ask us why we didn't care for our meal. Not any reason why we didn't like our meal. If we tried new roles? Nothing! I'm sorry if I'm spending $100 on a meal my shoes don't need to stick to the floor, and if I politely mention that I'm not happy and I'm paying $100 for a meal for two and we're not drinking. And we're not taking the food that we paid for or that we're paying for somebody should at least asked us how are meal was. Anyway. I don't know what was going on it was dirty in there. Not the normal Shogun I know.
Atmosphere: 3
Food: 2
Service: 2
Tyler
Food was palatable at best. I have eaten better Hibachi style cuisine at other Teppanyakis.
The Staff were friendly and attentive, but fountain drinks were subpar. Hopefully they will take notes and make changes to attract customers in the future.
makayla Johnson
We ordered Togo from their place 2 times now and paid the 3.50 for the fried rice and never received it. In person the veggies have also always been undercooked to where it feels like we are just gnawing at the broccoli. But more upset the fact that each time we have to pay additional for fried rice on Togo orders we have not received it. Definitely prefer the Conroe location over this one. Worth the 25 minute drive to have a better quality of food and ordering to go isn’t messed up.
Atmosphere: 1
Food: 1
Service: 1
Rest In Pepperonis
crab puffs were super yummy! however the salmon sushi roll literally gave me salmonella, will not be ordering from here again ?
Atmosphere: 5
Food: 1
Service: 1
Meghann Alford
What a day to be disappointed in service.Tonight for Mother's Day, my husband took my mother and us out to dinner at Shogun in Montgomery. He made reservations for hibachi at 6 since he knew today would be a busy restaurant day.We get there, are greeted warmly by the host and taken to our seats pretty immediately. It's 5:55. At our seats, the waiter shows up within minutes and takes our drink orders. Less than 5 minutes later he comes back with our drinks and takes our appetizer order: 2 edamame and 1 shaggy dog roll. He did warn that the roll would take a bit of time and we understood. No problem.He brings out the edamame and takes our dinner order. By now it's about 6:15. Great pace so far. But that's where it ends. We continue to get our soup and salads, then the roll. We finish apps and now we are waiting on the chef. 6:30. Ok, still doable. We get told that we are next but they only have three hibachi chefs for the 8 tables that they are seating. 6:40. We get told by the waiter that the chef will be right out. At this time, my husband's dinner arrives (he wanted sushi not hibachi). 6:55, still no chef. Thank God the hubby's dinner was supposed to be cold!!Now I am aggravated. I go to the restroom and then ask to speak to a manager up at the bar area. After waiting a few minutes, manager comes back and I ask if they are having a staffing problem tonight. She says yes, so sorry. I tell her I understand. Except we have been here an hour and still have no chef. She says let me check on that.Here's where I want to lose my mind. Up till this point, yes, I am aggravated. But after this conversation, I am at ridiculous amounts of pissed off. She tells me, so here is the situation. You ordered appetizers. And we don't put your food order in until after the appetizers are served. Plus you got sushi which takes longer. I say, so what you are saying is, it is MY FAULT that it is taking so long because we wanted apps? She said no that's not it. It's just we don't put orders in until apps come out.I them asked her why they wouldn't just communicate that they are short staffed amd that, while we can be seated right away, it will be a while before the hibachi chef will be able to make it to our table. That's when her CSR voice came out and she said yes ma'am I will be sure to do that next time. I know at that point she isn't listening anymore (if she ever was) so I went back to my table. Which, by the way, now had a chef at, as well as 2 other tables. The three chefs, that finished their previous tables at different intervals, all came out at the same time to work at the tables.Hibachi service was eh at best. If you have been to hibachi you know the chefs usually interact with the guests and put on a little show. He does the onion train fire and thats about it. Is it because he is exhausted being 1 of 3 on a busy Holiday? Maybe. Is it because we conplained about service? I dont know.Food was pretty good, with the exception of my mother's lobster tail. That was so overcooked you could barely bite through it. When she brought that up to the waiter, he just said ok, sorry and dismissed it. No offer of trying to make it right. So she went to the manager to have the lobster removed from the bill. At the same time, the waiter came back and said that they can redo the lobster for her to take home. I advised, talk to her, it's her food. She chose to have it removed.I don't know if they were doing this for all the moms, or something happened at the table next to us, but the moms each got a small sweet treat at the end of the meal and the waitress told them Happy Mother's day. I thought it was super sweet. That of course did NOT happen at our table. But, like I said, I do not know if that was a Mother's Day thing or just something that particular waitress did.So, was it a complete disaster? No it wasn't. Will I be back? Absolutely not. You should not be filling all 8 tables when you only have 3 chefs.
It was quiet and nearly empty when we ate lunch here. Everything was fine except when the bill came. To the manager! Y'all have an 18% "tip" which is automatically included in the bill and then y'all have the audacity to have a space for an "extra tip"? Is there a problem with the salary y'all are paying your employees which is why y'all are automatically adding 18% to the bill? Then expecting perhaps an additional 20% for unsuspecting customers that are not seeing the automatic tip already added onto the bill? This is unscrupulous to put it mildly. Y'all are tripping over a dollar to pick up a dime! No wonder nobody was eating in this place!
Atmosphere: 4
Food: 4
Service: 3
Val Figueroa
so quick and pushed out, spent $140 for the quickest meal ever only to be pressured into to go boxes and made to feel uncomfortable. I said goodbye and thank you to Amy and she didn’t even acknowledge us.
Luis was hands down the best chef ever!! He made our birthday celebration spectacular!! Food was amazing as well but he made us want to come back again and again!!!
Atmosphere: 5
Food: 5
Service: 5
Mark Goodrich
These wonderful people are amazing the food was awesome and the atmosphere is so much a mix of Japan and Montgomery on lake conroe. Get some of everything it was delicious . I highly recommend them❤️
Great place to eat. Wait Staff was friendly and informative. We went when it wasnt busy.
Atmosphere: 4
Food: 4
Service: 4
Good food but service is, meh.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Miso Soup
Great view and food
Atmosphere: 5
Food: 5
Service: 5
Good food, excellent portions, good service. They could think about changing the booths that look old and are not very comfortable but the rest is great.
I will go back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice, Shogun Salad
Standard Hibachi/sushi place. Food and service were good. Our chef put on a good show.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Teppanyaki Chicken, Steak, Shaggy Dog, Onion Soup
I took my eighteen-year-old out for sushi for sushi. Have been to going to Shoguns for years. Today the chef in my opinion wasn't experienced. Perhaps the meat wasn't fresh. We didn't eat three of the six roles we ordered. I mentioned to three people that I talked to that we didn't care for a couple of the rules that we ordered. Not one person stopped even ask us why we didn't care for our meal. Not any reason why we didn't like our meal. If we tried new roles? Nothing! I'm sorry if I'm spending $100 on a meal my shoes don't need to stick to the floor, and if I politely mention that I'm not happy and I'm paying $100 for a meal for two and we're not drinking. And we're not taking the food that we paid for or that we're paying for somebody should at least asked us how are meal was. Anyway. I don't know what was going on it was dirty in there. Not the normal Shogun I know.
Atmosphere: 3
Food: 2
Service: 2
Food was palatable at best. I have eaten better Hibachi style cuisine at other Teppanyakis.
The Staff were friendly and attentive, but fountain drinks were subpar. Hopefully they will take notes and make changes to attract customers in the future.
We ordered Togo from their place 2 times now and paid the 3.50 for the fried rice and never received it. In person the veggies have also always been undercooked to where it feels like we are just gnawing at the broccoli. But more upset the fact that each time we have to pay additional for fried rice on Togo orders we have not received it. Definitely prefer the Conroe location over this one. Worth the 25 minute drive to have a better quality of food and ordering to go isn’t messed up.
Atmosphere: 1
Food: 1
Service: 1
crab puffs were super yummy! however the salmon sushi roll literally gave me salmonella, will not be ordering from here again ?
Atmosphere: 5
Food: 1
Service: 1
What a day to be disappointed in service.Tonight for Mother's Day, my husband took my mother and us out to dinner at Shogun in Montgomery. He made reservations for hibachi at 6 since he knew today would be a busy restaurant day.We get there, are greeted warmly by the host and taken to our seats pretty immediately. It's 5:55. At our seats, the waiter shows up within minutes and takes our drink orders. Less than 5 minutes later he comes back with our drinks and takes our appetizer order: 2 edamame and 1 shaggy dog roll. He did warn that the roll would take a bit of time and we understood. No problem.He brings out the edamame and takes our dinner order. By now it's about 6:15. Great pace so far. But that's where it ends. We continue to get our soup and salads, then the roll. We finish apps and now we are waiting on the chef. 6:30. Ok, still doable. We get told that we are next but they only have three hibachi chefs for the 8 tables that they are seating. 6:40. We get told by the waiter that the chef will be right out. At this time, my husband's dinner arrives (he wanted sushi not hibachi). 6:55, still no chef. Thank God the hubby's dinner was supposed to be cold!!Now I am aggravated. I go to the restroom and then ask to speak to a manager up at the bar area. After waiting a few minutes, manager comes back and I ask if they are having a staffing problem tonight. She says yes, so sorry. I tell her I understand. Except we have been here an hour and still have no chef. She says let me check on that.Here's where I want to lose my mind. Up till this point, yes, I am aggravated. But after this conversation, I am at ridiculous amounts of pissed off. She tells me, so here is the situation. You ordered appetizers. And we don't put your food order in until after the appetizers are served. Plus you got sushi which takes longer. I say, so what you are saying is, it is MY FAULT that it is taking so long because we wanted apps? She said no that's not it. It's just we don't put orders in until apps come out.I them asked her why they wouldn't just communicate that they are short staffed amd that, while we can be seated right away, it will be a while before the hibachi chef will be able to make it to our table. That's when her CSR voice came out and she said yes ma'am I will be sure to do that next time. I know at that point she isn't listening anymore (if she ever was) so I went back to my table. Which, by the way, now had a chef at, as well as 2 other tables. The three chefs, that finished their previous tables at different intervals, all came out at the same time to work at the tables.Hibachi service was eh at best. If you have been to hibachi you know the chefs usually interact with the guests and put on a little show. He does the onion train fire and thats about it. Is it because he is exhausted being 1 of 3 on a busy Holiday? Maybe. Is it because we conplained about service? I dont know.Food was pretty good, with the exception of my mother's lobster tail. That was so overcooked you could barely bite through it. When she brought that up to the waiter, he just said ok, sorry and dismissed it. No offer of trying to make it right. So she went to the manager to have the lobster removed from the bill. At the same time, the waiter came back and said that they can redo the lobster for her to take home. I advised, talk to her, it's her food. She chose to have it removed.I don't know if they were doing this for all the moms, or something happened at the table next to us, but the moms each got a small sweet treat at the end of the meal and the waitress told them Happy Mother's day. I thought it was super sweet. That of course did NOT happen at our table. But, like I said, I do not know if that was a Mother's Day thing or just something that particular waitress did.So, was it a complete disaster? No it wasn't. Will I be back? Absolutely not. You should not be filling all 8 tables when you only have 3 chefs.
Atmosphere: 4
Food: 3
Service: 1
Restaurantji Recommends
It was quiet and nearly empty when we ate lunch here. Everything was fine except when the bill came. To the manager! Y'all have an 18% "tip" which is automatically included in the bill and then y'all have the audacity to have a space for an "extra tip"? Is there a problem with the salary y'all are paying your employees which is why y'all are automatically adding 18% to the bill? Then expecting perhaps an additional 20% for unsuspecting customers that are not seeing the automatic tip already added onto the bill? This is unscrupulous to put it mildly. Y'all are tripping over a dollar to pick up a dime! No wonder nobody was eating in this place!
Atmosphere: 4
Food: 4
Service: 3
so quick and pushed out, spent $140 for the quickest meal ever only to be pressured into to go boxes and made to feel uncomfortable. I said goodbye and thank you to Amy and she didn’t even acknowledge us.
Atmosphere: 1
Food: 1
Service: 1
Love it everytime
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Onion Soup, Miso Soup, Shrimp Teppanyaki, Crunch Dog
Luis was hands down the best chef ever!! He made our birthday celebration spectacular!! Food was amazing as well but he made us want to come back again and again!!!
Atmosphere: 5
Food: 5
Service: 5
These wonderful people are amazing the food was awesome and the atmosphere is so much a mix of Japan and Montgomery on lake conroe. Get some of everything it was delicious . I highly recommend them❤️
Atmosphere: 5
Food: 5
Service: 5
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