The burguers are great but it takes to long to recive your order
Atmosphere: 4
Food: 5
Service: 3
Thompson Family Fishing Adventures
Chicken biscuit with that honey butter....
Atmosphere: 5
Food: 5
Service: 5
nate smith
shamia is rude to her coworkers
Atmosphere: 3
Food: 4
Service: 3
Patricia Gonzalez Cabrera
I have literally never seen a fast food place be so consistently incompetent. I understand food service is a hard job, but it's not THIS hard. Me and my boyfriend have both gotten food from here delivered lots of times because it's close by. Explain to me how it's possible that without fail, every single time, SOMETHING is wrong. They straight up forget entire items out of your meal, or they include items you took off your burger, don't put add ons you pay extra for etc. Literally every single time something is wrong with the order. Re-evaluate the people on your staff, it is not this hard to read an order, it's clear they're just not trying and are given no repercussions for being terrible at their jobs.
Atmosphere: 1
Food: 1
Service: 1
shelley morgan
Every single time I stop by in the morning on my way to work something is wrong with my order. The cook absolutely sucks,. This morning I bought a sausage breakfast bowl & 2 sausage on a bun. The sausage & egg on all 3 were Burnt. The eggs were brown they were so over cooked. The breakfast bowl barely had any gravy & there were no hash browns. Wataburger is expensive to begin with. This isn't the 1st time. Maybe it will be better next time, but it hardly ever is. The location in Montgomery needs to hire actual cooks who know how to do their job.
Atmosphere: 4
Food: 1
Service: 4
Vampy Anji
The service and food never disappoints!
Atmosphere: 5
Food: 5
Service: 5
king5
Would go lower, But I can’t. Zero customer Service and poor food quality
Atmosphere: 1
Food: 2
Service: 1
Abe
Great service at 5am, I didn't even have to pull up or wait. Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Robert Deroy
I really enjoy a good wataburger. I just don't have some where I live so whenever I travel. I make sure that swing by and I grab one.
Atmosphere: 5
Food: 5
Service: 5
LaVaughn Taylor
Can you give zero stars?
My family always stops for Whataburger on our way home from vacation. Last night, we stopped at the Montgomery location. After ordering and waiting over 30 minutes in the drive thru, we watched 5 other cars who ordered after us get their food. We had to flag down a worker to ask about our order.
Staff member taking orders was half asleep and rude, as was the manager who came out to tell us they lost our order!
Total disaster of epic proportions. The lady taking my drive thru order was mumbling and half asleep. Every worker in the drive through looked like zombies half awake. I waited 45 minutes with not a single employee coming to my lane so I could even pay or get my drinks. I had to waive them down so they could tell me what the problem was… only to find out they didn’t even put in my drive thru order or even knew what I ordered. This is almost a regular occurrence when ordering food here at night. A change in supervision or management for the night shift is strongly needed… The horrendous service here is so common and it’s only getting worse.
Atmosphere: 1
Food: 1
Service: 1
Bree Anderson
Wait for forever when no one is here. They don’t care. They then ask you what your order was and make you wait another 45 mins. Gets worse every time. Negative 10 stars. All the employees stand around with the lead paint stare. Can’t even spell. Didn’t care when we asked them about our food.
Atmosphere: 1
Food: 1
Service: 1
sam terrell
I come here every lunch break overnight and have to ask for my bacon on the side every single time, ask for gravy on the side and they always pour it on my food, it's not hard to follow basic instructions. Tired of paying for crap food and crap service
Atmosphere: 1
Food: 1
Service: 1
Seperated Self
Was ok, the new drive through attendant didn't get my complete order, but she was so perky i didn't care. Yay
Don Lewis
45min wait for food. All customers were extremely disappointed. Food was cold. Very disappointing. There used to be a Manager named Jeff who used to work here. He would never let an experience like this happen
The burguers are great but it takes to long to recive your order
Atmosphere: 4
Food: 5
Service: 3
Chicken biscuit with that honey butter....
Atmosphere: 5
Food: 5
Service: 5
shamia is rude to her coworkers
Atmosphere: 3
Food: 4
Service: 3
I have literally never seen a fast food place be so consistently incompetent. I understand food service is a hard job, but it's not THIS hard. Me and my boyfriend have both gotten food from here delivered lots of times because it's close by. Explain to me how it's possible that without fail, every single time, SOMETHING is wrong. They straight up forget entire items out of your meal, or they include items you took off your burger, don't put add ons you pay extra for etc. Literally every single time something is wrong with the order. Re-evaluate the people on your staff, it is not this hard to read an order, it's clear they're just not trying and are given no repercussions for being terrible at their jobs.
Atmosphere: 1
Food: 1
Service: 1
Every single time I stop by in the morning on my way to work something is wrong with my order. The cook absolutely sucks,. This morning I bought a sausage breakfast bowl & 2 sausage on a bun. The sausage & egg on all 3 were Burnt. The eggs were brown they were so over cooked. The breakfast bowl barely had any gravy & there were no hash browns. Wataburger is expensive to begin with. This isn't the 1st time. Maybe it will be better next time, but it hardly ever is. The location in Montgomery needs to hire actual cooks who know how to do their job.
Atmosphere: 4
Food: 1
Service: 4
The service and food never disappoints!
Atmosphere: 5
Food: 5
Service: 5
Would go lower, But I can’t. Zero customer Service and poor food quality
Atmosphere: 1
Food: 2
Service: 1
Great service at 5am, I didn't even have to pull up or wait. Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
I really enjoy a good wataburger. I just don't have some where I live so whenever I travel. I make sure that swing by and I grab one.
Atmosphere: 5
Food: 5
Service: 5
Can you give zero stars?
My family always stops for Whataburger on our way home from vacation. Last night, we stopped at the Montgomery location. After ordering and waiting over 30 minutes in the drive thru, we watched 5 other cars who ordered after us get their food. We had to flag down a worker to ask about our order.
Staff member taking orders was half asleep and rude, as was the manager who came out to tell us they lost our order!
Restaurantji Recommends
Total disaster of epic proportions. The lady taking my drive thru order was mumbling and half asleep. Every worker in the drive through looked like zombies half awake. I waited 45 minutes with not a single employee coming to my lane so I could even pay or get my drinks. I had to waive them down so they could tell me what the problem was… only to find out they didn’t even put in my drive thru order or even knew what I ordered. This is almost a regular occurrence when ordering food here at night. A change in supervision or management for the night shift is strongly needed… The horrendous service here is so common and it’s only getting worse.
Atmosphere: 1
Food: 1
Service: 1
Wait for forever when no one is here. They don’t care. They then ask you what your order was and make you wait another 45 mins. Gets worse every time. Negative 10 stars. All the employees stand around with the lead paint stare. Can’t even spell. Didn’t care when we asked them about our food.
Atmosphere: 1
Food: 1
Service: 1
I come here every lunch break overnight and have to ask for my bacon on the side every single time, ask for gravy on the side and they always pour it on my food, it's not hard to follow basic instructions. Tired of paying for crap food and crap service
Atmosphere: 1
Food: 1
Service: 1
Was ok, the new drive through attendant didn't get my complete order, but she was so perky i didn't care. Yay
45min wait for food. All customers were extremely disappointed. Food was cold. Very disappointing. There used to be a Manager named Jeff who used to work here. He would never let an experience like this happen
Atmosphere: 1
Food: 1
Service: 1
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