I happened to be in Mt. Vernon to run some errands and decided to stop by Dairy Queen to get some dinner for my family and I before heading home. Went through the drive thru. They were out of the first 3 types of blizzards I tried to order, finally got one they had. Paid and was asked to pull around to the front. Not a big deal. I then waited 30 minutes in the parking lot before they finally brought me my food and I left to go home, about a 30 minute drive. Get home, and low and behold I am missing food, I was charged for my full order, but did NOT receive my full order. I live 30 minutes away. It's not like I can just pop back in and pick it up. beyond frustrating. Food I did receive tasted fine. but the service was absolutely terrible, rude, unempathetic, and inaccurate.
Atmosphere: 5
Food: 5
Service: 1
yekster13
Great customer service. Fresh fries. Add nacho cheese to the fries. It's amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Blaine Burmingham
Very clean and staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
Gerald Gunn
food was delicious and larger than that of the city
Atmosphere: 5
Food: 5
Service: 5
Shaggy Wagner
Friendly service. Food was great!
Kid-friendliness: Local girls basketball team showed up while we were eating, and seating was still available.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Steak Finger Basket
Foody4 Life
Food to order, priced same, service was friendly
Aly Elaine
I went through the drive through, & was told to pull around & waited 30 minutes for my food. I went inside to check in on my order & the girl in charged said my order was made for dine in when I ordered in the drive through, the cooks laughed at the girl in charge when she asked about my order. The wait is ridiculous & nothing was in order.
Service: 1
Tonia Smith
Food order is always wrong!
Atmosphere: 3
Food: 2
Service: 1
Jr Etx
Had missed a order in lunch rush while working down the street on the highway and owner -managment said they would drop it off for me and very friendly and that what you mean by great customer service and professionalis and had a nice truck.
The staff always works hard to provide good service.
Atmosphere: 5
Food: 5
Service: 5
Ginger Venteicher
Never been more disappointed ordered 4 meals through drive through they completely left out a hunger buster. Ordered 2 cheese burgers with mustard ketchup and pickles they came out plain and when do the tacos not have lettuce and tomato this is what happens with no adult supervision will be a long time before I go back
Food: 2
Service: 1
Sherry Wratislaw
We did take out and ate in the car because we were traveling, the best hamburger I've ever eaten at
I happened to be in Mt. Vernon to run some errands and decided to stop by Dairy Queen to get some dinner for my family and I before heading home. Went through the drive thru. They were out of the first 3 types of blizzards I tried to order, finally got one they had. Paid and was asked to pull around to the front. Not a big deal. I then waited 30 minutes in the parking lot before they finally brought me my food and I left to go home, about a 30 minute drive. Get home, and low and behold I am missing food, I was charged for my full order, but did NOT receive my full order. I live 30 minutes away. It's not like I can just pop back in and pick it up. beyond frustrating. Food I did receive tasted fine. but the service was absolutely terrible, rude, unempathetic, and inaccurate.
Atmosphere: 5
Food: 5
Service: 1
Great customer service. Fresh fries. Add nacho cheese to the fries. It's amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Very clean and staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
food was delicious and larger than that of the city
Atmosphere: 5
Food: 5
Service: 5
Friendly service. Food was great!
Kid-friendliness: Local girls basketball team showed up while we were eating, and seating was still available.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Steak Finger Basket
Food to order, priced same, service was friendly
I went through the drive through, & was told to pull around & waited 30 minutes for my food. I went inside to check in on my order & the girl in charged said my order was made for dine in when I ordered in the drive through, the cooks laughed at the girl in charge when she asked about my order. The wait is ridiculous & nothing was in order.
Service: 1
Food order is always wrong!
Atmosphere: 3
Food: 2
Service: 1
Had missed a order in lunch rush while working down the street on the highway and owner -managment said they would drop it off for me and very friendly and that what you mean by great customer service and professionalis and had a nice truck.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Tacos, Steak Finger
Good food,clean, good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip Basket, Jalitos, Fries
Restaurantji Recommends
The staff always works hard to provide good service.
Atmosphere: 5
Food: 5
Service: 5
Never been more disappointed ordered 4 meals through drive through they completely left out a hunger buster. Ordered 2 cheese burgers with mustard ketchup and pickles they came out plain and when do the tacos not have lettuce and tomato this is what happens with no adult supervision will be a long time before I go back
Food: 2
Service: 1
We did take out and ate in the car because we were traveling, the best hamburger I've ever eaten at
Atmosphere: 4
Food: 4
Service: 4
Awesome people very great service good
Atmosphere: 5
Food: 5
Service: 5
Good food good
Atmosphere: 4
Food: 4
Service: 4
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