Providing excellent customer service requires patience. When a customer approaches to look at the menu, they’re not always ready to order right away. Instead of showing frustration, a simple phrase like:
“Whenever you’re ready, I’ll be happy to take your order.” shows courtesy and attentiveness.
We understand that sometimes there are other customers waiting, but even in those situations, there are polite ways to handle it. For example, you can say:
“Would it be okay if I help the next customer while you decide?”
This demonstrates respect, empathy, and consideration for both the customer who is still deciding and the one who is ready.
However LORETA DAVIS, your attitude showing frustration or bad mood when a customer doesn’t know the name of an item or struggles to read the menu reflects a lack of professionalism. Customer service should always be taken seriously, as it is what makes customers want to return.
Even if, in a truck stop environment, many customers might not come back or might take a long time to return, every interaction matters. In the end, it’s you as a person and representative of the business who leaves a lasting impression.
Atmosphere: 1
Food: 1
Service: 1
Steve Smith
Thanks to Courtney(should had ask her for her last name in case their are more than one Courtneys), who was on shift around 16:15-1645 or around that time today when I was there; Courtney seems to be extremely friendly; not saying the other employees aren't friendly either & want Courtney to know that if possible🤔
Soulat Shah
Im going to bought 2 subsway There is a lady I did not menshion the name When she is make 3 times when she picked saled She have long long hair 3 times tuch hair in my subsway Of course i did not buy Very stressfull experince ??
Atmosphere: 1
Food: 1
Service: 1
Dilpreet Singh
there own wasn't working but my sandwich was still good.
Atmosphere: 5
Food: 5
Service: 5
Ciri Hime
Just here to be here and say it's a
Atmosphere: 1
Food: 3
Service: 1
Alex Melendez
Service and toppings could use some work
Donald aamodt
Not my first choice
Alex Anyaorah
The food was okay
Atmosphere: 3
Food: 3
Service: 3
sonny gill
Great customer service. Leslie made my sandwich and it was veggie very tasting. She is very caring, professional and great service. I left with the a smile thank you Leslie. I have always great experience with the rest of the staff here. The boys staff hold it down when it’s busy they move the line very efficiently thank you
Good sandwiches 247
Atmosphere: 4
Food: 4
Service: 4
Providing excellent customer service requires patience. When a customer approaches to look at the menu, they’re not always ready to order right away. Instead of showing frustration, a simple phrase like:
“Whenever you’re ready, I’ll be happy to take your order.”
shows courtesy and attentiveness.
We understand that sometimes there are other customers waiting, but even in those situations, there are polite ways to handle it. For example, you can say:
“Would it be okay if I help the next customer while you decide?”
This demonstrates respect, empathy, and consideration for both the customer who is still deciding and the one who is ready.
However LORETA DAVIS, your attitude showing frustration or bad mood when a customer doesn’t know the name of an item or struggles to read the menu reflects a lack of professionalism. Customer service should always be taken seriously, as it is what makes customers want to return.
Even if, in a truck stop environment, many customers might not come back or might take a long time to return, every interaction matters. In the end, it’s you as a person and representative of the business who leaves a lasting impression.
Atmosphere: 1
Food: 1
Service: 1
Thanks to Courtney(should had ask her for her last name in case their are more than one Courtneys), who was on shift around 16:15-1645 or around that time today when I was there; Courtney seems to be extremely friendly; not saying the other employees aren't friendly either & want Courtney to know that if possible🤔
Im going to bought 2 subsway
There is a lady
I did not menshion the name
When she is make 3 times when she picked saled
She have long long hair 3 times tuch hair in my subsway
Of course i did not buy
Very stressfull experince ??
Atmosphere: 1
Food: 1
Service: 1
there own wasn't working but my sandwich was still good.
Atmosphere: 5
Food: 5
Service: 5
Just here to be here and say it's a
Atmosphere: 1
Food: 3
Service: 1
Service and toppings could use some work
Not my first choice
The food was okay
Atmosphere: 3
Food: 3
Service: 3
Great customer service. Leslie made my sandwich and it was veggie very tasting. She is very caring, professional and great service. I left with the a smile thank you Leslie. I have always great experience with the rest of the staff here. The boys staff hold it down when it’s busy they move the line very efficiently thank you
Restaurantji Recommends
Quick stop on our move trip.
Atmosphere: 3
Food: 4
Service: 4
My spot on for SemiTruck fueling. Good subs Good service Good People.
Great night shift staff
Atmosphere: 5
Food: 5
Service: 5
Great food, clean store & good customer service.
Could have been more attentive to making our order. The food tasted like day old bread with too ripe tomatoes !
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