There are two workers here that are extremely unprofessional. Refusing service and tampering with drinks. When I asked to see a manager and told them I’d leave a review, they told me that the manager didn’t care and they “already told him”. why the entire smoothie king is corrupt is beyond me but I will have everyone I know avoid this place at all costs. fire them or keep losing business
Atmosphere: 1
Food: 1
Service: 1
samantha fontenot
Last week I was treated very rudely by an employee named shane who spoke to me in a hostile tone and refused to take my order. The manager was not notified but when I told him I'd leave a bad review, he acted as if he owned the place and could get in to trouble. Overall, it was a very unprofessional experience and not what I expect from a franchise. I ask smoothie king corporate to investigate and take appropriate action. He also works at a pearland location!
Olivia Johnson
Smoothie King of Nacogdoches, count your days. I came in today to pick up a smoothie bowl I had ordered on the app (Order #156), and the experience was beyond disappointing. When I arrived, the bowl wasn’t even prepared—it was just sitting out on the counter, untouched.
Worse, the employee on shift didn’t greet me or anyone else walking in. She ignored customers completely, including myself. I ended up waiting an excessive amount of time, despite ordering ahead, and when I finally got the bowl, everything was melted. It might as well have been a soup. The açaí, the chocolate, the cocoa, everything had liquefied into a sad, warm mess.
To top it off, the employee just placed it on the pickup counter without saying a word—no apology, no acknowledgment of the delay, and certainly no care for presentation. I was disturbed by the complete lack of professionalism and customer service.
I ordered this for my mother, who just had chemo, hoping to give her something nourishing and refreshing. What we got was unacceptable. If I had caught that staff member’s name, I would’ve reported her directly to corporate.
Smoothie King, do better. This location needs serious attention.
Atmosphere: 1
Food: 1
Service: 1
Lady Byrd
We stopped in for breakfast and had a great experience! I ordered the Gladiator smoothie based on the staff member’s recommendation—it was delicious and exactly what I was looking for. My daughter got an açaí bowl and was very happy with her order as well. Friendly service and tasty, healthy options made for a perfect quick breakfast stop!
Atmosphere: 5
Food: 5
Service: 5
alisha horton
Mariana did well being patient and waiting for me and hubby to decide what we wanted and did well taking our order and making sure that we got exactly what we wanted.
Atmosphere: 5
Food: 5
Service: 5
Jose Diez
Excellent variety of flavors... you must try them...
Atmosphere: 5
Food: 5
Service: 5
Bret Burleson
Great store with a clean environment. The manager of the store greets me by name everyday and knows what I like to order. Love grabbing a quick smoothie from this store.
Atmosphere: 5
Food: 5
Service: 5
Griselda Rodríguez (Griselda R. she/ella)
Placed a delivery order online and had to call to make substitutions I forgot about. The staff and manager were super helpful, made sure the order was made correctly, and we received the order made to perfection! Thank you for your attention to detail.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bee Berry Sting
Gamerdogge98
Alwase a pleasure, when Joey is working, I know my smoothie will be on point!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bee Berry Sting
Makala Pinkston
Super nice and speedy. Kathryn was killing it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Activator Recovery Blueberry Strawberry
I love coming here. The customer service is spot on. The food is fresh and served up fast. The place is nice and clean. If you haven't already, treat yourself and stop by today.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB Delight
Latrese Bell (Prana Chi)
Great Service. Pulled up Monday around 4:00pm for a good smoothie as a meal replacement before I head back to Fort Worth and I'm glad I stopped. Great service! And a smiling face to send me on on the highway.
Kid-friendliness: Kid friendly atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Apple Kiwi Kale
Kitsune Kun
Arabella was the sweet young lady who took my order and made my drink today. She was very polite and made my order perfect, even with the extra specializations. If you go, know your order and time there will be great if you see her. 10/10 shop with a nice little lobby and good workers
Atmosphere: 5
Food: 5
Service: 5
Megan Winton
I love coming to this location it’s very clean each time I’m there. I get my order fast and right everytime! Joey is great and he does a great job I always look forward to going there
Atmosphere: 5
Food: 5
Service: 5
Steve Youngblood
I've been to Smoothie king in at least 10 different cities and I have to say Smoothie King Nacogdoches is my all time favorite!!? Fast, friendly, and efficient service!! Riley was the best!!! I had to get curbside because I'm recovering from back surgery and Riley could not have been any nicer or more helpful! Thanks Riley!!!?
There are two workers here that are extremely unprofessional. Refusing service and tampering with drinks. When I asked to see a manager and told them I’d leave a review, they told me that the manager didn’t care and they “already told him”. why the entire smoothie king is corrupt is beyond me but I will have everyone I know avoid this place at all costs. fire them or keep losing business
Atmosphere: 1
Food: 1
Service: 1
Last week I was treated very rudely by an employee named shane who spoke to me in a hostile tone and refused to take my order. The manager was not notified but when I told him I'd leave a bad review, he acted as if he owned the place and could get in to trouble. Overall, it was a very unprofessional experience and not what I expect from a franchise. I ask smoothie king corporate to investigate and take appropriate action. He
also works at a pearland location!
Smoothie King of Nacogdoches, count your days. I came in today to pick up a smoothie bowl I had ordered on the app (Order #156), and the experience was beyond disappointing. When I arrived, the bowl wasn’t even prepared—it was just sitting out on the counter, untouched.
Worse, the employee on shift didn’t greet me or anyone else walking in. She ignored customers completely, including myself. I ended up waiting an excessive amount of time, despite ordering ahead, and when I finally got the bowl, everything was melted. It might as well have been a soup. The açaí, the chocolate, the cocoa, everything had liquefied into a sad, warm mess.
To top it off, the employee just placed it on the pickup counter without saying a word—no apology, no acknowledgment of the delay, and certainly no care for presentation. I was disturbed by the complete lack of professionalism and customer service.
I ordered this for my mother, who just had chemo, hoping to give her something nourishing and refreshing. What we got was unacceptable. If I had caught that staff member’s name, I would’ve reported her directly to corporate.
Smoothie King, do better. This location needs serious attention.
Atmosphere: 1
Food: 1
Service: 1
We stopped in for breakfast and had a great experience! I ordered the Gladiator smoothie based on the staff member’s recommendation—it was delicious and exactly what I was looking for. My daughter got an açaí bowl and was very happy with her order as well. Friendly service and tasty, healthy options made for a perfect quick breakfast stop!
Atmosphere: 5
Food: 5
Service: 5
Mariana did well being patient and waiting for me and hubby to decide what we wanted and did well taking our order and making sure that we got exactly what we wanted.
Atmosphere: 5
Food: 5
Service: 5
Excellent variety of flavors... you must try them...
Atmosphere: 5
Food: 5
Service: 5
Great store with a clean environment. The manager of the store greets me by name everyday and knows what I like to order. Love grabbing a quick smoothie from this store.
Atmosphere: 5
Food: 5
Service: 5
Placed a delivery order online and had to call to make substitutions I forgot about. The staff and manager were super helpful, made sure the order was made correctly, and we received the order made to perfection! Thank you for your attention to detail.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bee Berry Sting
Alwase a pleasure, when Joey is working, I know my smoothie will be on point!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bee Berry Sting
Super nice and speedy. Kathryn was killing it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Activator Recovery Blueberry Strawberry
Restaurantji Recommends
I love coming here. The customer service is spot on. The food is fresh and served up fast. The place is nice and clean. If you haven't already, treat yourself and stop by today.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB Delight
Great Service. Pulled up Monday around 4:00pm for a good smoothie as a meal replacement before I head back to Fort Worth and I'm glad I stopped. Great service! And a smiling face to send me on on the highway.
Kid-friendliness: Kid friendly atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Apple Kiwi Kale
Arabella was the sweet young lady who took my order and made my drink today. She was very polite and made my order perfect, even with the extra specializations. If you go, know your order and time there will be great if you see her. 10/10 shop with a nice little lobby and good workers
Atmosphere: 5
Food: 5
Service: 5
I love coming to this location it’s very clean each time I’m there. I get my order fast and right everytime!
Joey is great and he does a great job I always look forward to going there
Atmosphere: 5
Food: 5
Service: 5
I've been to Smoothie king in at least 10 different cities and I have to say Smoothie King Nacogdoches is my all time favorite!!? Fast, friendly, and efficient service!! Riley was the best!!! I had to get curbside because I'm recovering from back surgery and Riley could not have been any nicer or more helpful! Thanks Riley!!!?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB Delight
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