It is worth the money when I first went here some time ago the chicken was very greasy but recently I returned to find it a lot better I hope the improvement stays š
Food: 5
Service: 5
Stefanie Vidal
Taste was good š. Not so fond of the price though š
Elizabeth Beauchaine
Hushpuppies are the best
Atmosphere: 3
Food: 5
Service: 3
Patlene Denis
chicken was salty
Atmosphere: 5
Food: 1
Service: 5
Real āJesus wasā Bald
The poppers and fried pickles were good. The breading on the chicken was soggy and the meat was tough like it was overcooked.
Abel Salinas
Way too cold!! They probably set it low so chicken won't smell, its a cooler inside.
Restroom smell so bad thats probably why!
Cristina Guzman
Tooo cold for my kids.
Sorry.
Atmosphere: 1
Food: 1
Service: 1
Joyce Dominguez
Very clean and the staff was very attentive, and friendly. My food came out quickly, it was hot and fresh. It will become one of my go to places for lunch!
Atmosphere: 5
Food: 5
Service: 5
Velvet Carlson
Went up here with my BF on his lunch. The manager was very kind and quick with our order. This is my go to chicken express in new braunfels
Atmosphere: 5
Food: 5
Service: 5
Michael Noble
Spicy chicken was undercooked. The regular chicken tenders were very small. The service messed up my order the first two times and the white gravy that they offered with the chicken. Yeah it tastes like the flower was not fully Incorporated
This is one of our favorite places to eat. Itās a 3xās a month kind of spot. However my order today was off but not by much. Today I called spoke with manager who by the way was rude, short, and in a hurry to get off the phone with me, it seemedā¦I paid for a 4pc and a 7 pc + 3 pc +1xtra thighā¦but ended up with 2 4pc meals, and my 3+1ā¦ so in her words sheāll make it right by giving us those three pc whenever I wantedā¦ and quickly got off the phone with me. She seemed so rude and in a hurry I couldnāt even mention how I couldnāt eat my meal cause it tasted so old. Over $55 meal and couldnāt make it right. So how do I really make this right?
Demetria DeSimone
Their chicken was extremely moist we had the chicken tenders. The breading that they bread them in was not heavily seasoned which was kind of a disappointment but also kind of a good thing so I was not going to give them any less points on that. Everything that we tried was good. My grandson who's a picky eater for french fries said they earned at 10 stars out of 10 from him on french fries. The dinner rolls reminded us of Parker House yeast rolls. Which you never get to eat those. Those were wonderful! The only reason why I didn't give them five stars for service was.... we ordered a gallon of sweet tea to go and they forgot to give that to us but did charge us for it. I will call them tomorrow to see if they will give us a refund for that. That's the only negative point I would give them. It was just an oversight they were busy and just missed that part. So again I do not think it would be a wasted trip. Wonderful place to eat. The cashier was very kind and courteous to us answering all my questions. We had never eaten there before. I had a lot of questions about the food and what I could order since I just wanted to taste things I didn't really want a meal at first but then when my family found out I was there. We ordered a big meal to go. Lol Thank you you guys for making it a very pleasant experience for our first time.
Atmosphere: 4
Food: 5
Service: 4
Laura Martin
Food is always good The service rocks. Young lady at the front is what true customer service is. Definitely a place to bring the family.
Atmosphere: 5
Food: 5
Service: 5
Neva PeƱa
I have only recently discovered Chicken Express while out on camping trips around Texas but have just realized there is one up 35 in New Braunfels. I have so far had nothing but good things to say about my visits but unfortunately the streak has ended. I drove to the New Braunfels location from San Antonio and ordered a family meal along with an order of extra crispy gizzards. The gizzards were fresh and crispy didn't even have time to check if there were actually nine or not but usually when ordered I receive enough to not have to count. The only issue with the gizzards was it looked like nine small cut pieces rather than nine full gizzards because they all fit into the corner of the small box they came in. But they were cooked really well. (Reason for the stars) On the other hand my chicken strips were barely warm and seemed not fresh at all. This was the first time not receiving fresh chicken and it was disappointing. Over all the staff was nice just not as friendly and helpful as the other locations I have visited. I might have to reserve Chicken Express for those far off camping trips because those little towns just seemed to care about the customers a little more. Next time I pass by New Braunfels I hope they change my mind.
Atmosphere: 3
Food: 5
Service: 5
Stephanie Barry
Love their tea and the fact you can get bags of ice there.
It is worth the money when I first went here some time ago the chicken was very greasy but recently I returned to find it a lot better I hope the improvement stays š
Food: 5
Service: 5
Taste was good š. Not so fond of the price though š
Hushpuppies are the best
Atmosphere: 3
Food: 5
Service: 3
chicken was salty
Atmosphere: 5
Food: 1
Service: 5
The poppers and fried pickles were good. The breading on the chicken was soggy and the meat was tough like it was overcooked.
Way too cold!! They probably set it low so chicken won't smell, its a cooler inside.
Restroom smell so bad thats probably why!
Tooo cold for my kids.
Sorry.
Atmosphere: 1
Food: 1
Service: 1
Very clean and the staff was very attentive, and friendly. My food came out quickly, it was hot and fresh. It will become one of my go to places for lunch!
Atmosphere: 5
Food: 5
Service: 5
Went up here with my BF on his lunch. The manager was very kind and quick with our order. This is my go to chicken express in new braunfels
Atmosphere: 5
Food: 5
Service: 5
Spicy chicken was undercooked. The regular chicken tenders were very small. The service messed up my order the first two times and the white gravy that they offered with the chicken. Yeah it tastes like the flower was not fully Incorporated
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
This is one of our favorite places to eat. Itās a 3xās a month kind of spot. However my order today was off but not by much. Today I called spoke with manager who by the way was rude, short, and in a hurry to get off the phone with me, it seemedā¦I paid for a 4pc and a 7 pc + 3 pc +1xtra thighā¦but ended up with 2 4pc meals, and my 3+1ā¦ so in her words sheāll make it right by giving us those three pc whenever I wantedā¦ and quickly got off the phone with me. She seemed so rude and in a hurry I couldnāt even mention how I couldnāt eat my meal cause it tasted so old. Over $55 meal and couldnāt make it right. So how do I really make this right?
Their chicken was extremely moist we had the chicken tenders. The breading that they bread them in was not heavily seasoned which was kind of a disappointment but also kind of a good thing so I was not going to give them any less points on that. Everything that we tried was good. My grandson who's a picky eater for french fries said they earned at 10 stars out of 10 from him on french fries. The dinner rolls reminded us of Parker House yeast rolls. Which you never get to eat those. Those were wonderful! The only reason why I didn't give them five stars for service was.... we ordered a gallon of sweet tea to go and they forgot to give that to us but did charge us for it. I will call them tomorrow to see if they will give us a refund for that. That's the only negative point I would give them. It was just an oversight they were busy and just missed that part. So again I do not think it would be a wasted trip. Wonderful place to eat. The cashier was very kind and courteous to us answering all my questions. We had never eaten there before. I had a lot of questions about the food and what I could order since I just wanted to taste things I didn't really want a meal at first but then when my family found out I was there. We ordered a big meal to go. Lol
Thank you you guys for making it a very pleasant experience for our first time.
Atmosphere: 4
Food: 5
Service: 4
Food is always good The service rocks. Young lady at the front is what true customer service is. Definitely a place to bring the family.
Atmosphere: 5
Food: 5
Service: 5
I have only recently discovered Chicken Express while out on camping trips around Texas but have just realized there is one up 35 in New Braunfels. I have so far had nothing but good things to say about my visits but unfortunately the streak has ended. I drove to the New Braunfels location from San Antonio and ordered a family meal along with an order of extra crispy gizzards. The gizzards were fresh and crispy didn't even have time to check if there were actually nine or not but usually when ordered I receive enough to not have to count. The only issue with the gizzards was it looked like nine small cut pieces rather than nine full gizzards because they all fit into the corner of the small box they came in. But they were cooked really well. (Reason for the stars) On the other hand my chicken strips were barely warm and seemed not fresh at all. This was the first time not receiving fresh chicken and it was disappointing. Over all the staff was nice just not as friendly and helpful as the other locations I have visited. I might have to reserve Chicken Express for those far off camping trips because those little towns just seemed to care about the customers a little more. Next time I pass by New Braunfels I hope they change my mind.
Atmosphere: 3
Food: 5
Service: 5
Love their tea and the fact you can get bags of ice there.
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