Jack In The Box
1260 S Seguin Ave, New Braunfels
(830) 266-9386
Recent Reviews
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Doesn't seem to be as good as years ago. $30.00 for 3 people.
Food: 3
Service: 5
12/8/25 at 1:00
The place upon walking in is dirty floors sticky ceiling is falling apart only 3 employees working people coming in from drive thru say the order is wrong the charged is for a cole when we were getting a water got a full refund but still wanted our food it took 25 mins for our food looks like old fries in the tray didn't want to eat here but we are hungry like 10 people got served through the drive thru before us WORST SERVICE EVER
Atmosphere: 2
Service: 2
Cold tacos and cold curly fries
Love it here. Way to go y'all. Great service. Bring back the jack ball though, please, please. I miss seeing those on cars. That's what made Jack in the box well Jack in the box, hahaa.
Atmosphere: 5
Food: 5
Service: 5
I just used their bathroom which was very nice experience honestly... I guess...
Atmosphere: 5
Food: 5
Service: 5
Great customer service from Justin. Very nice with us when we had difficulty deciding, made us laugh while he took our order.
Atmosphere: 5
Food: 5
Service: 5
Fast service
Stopped and grabbed 2 combos and an additional burger. I live about 10 min from the location. I got one curly fry and one regular. The regular fry was room temp and stale, but the real shocker were the FROZEN curly fries! Yes, still frozen, not cold but icy center. Haven't even touched the grilled chicken sandwich or burgers. How do you put still frozen fries in an order? I tried to call but after 8 attempts and the phone clearly being off the hook, I stopped trying. Not sure if this was a mistake, or if they were trying to be funny but it is absolutely ridiculous. I won't be returning.
Atmosphere: 1
Food: 1
Service: 1
One of the best culinary experiences in New Braunfels. I ordered the tacos and jalapeno poppers.
The jalapeno poppers were filled with something resembling cream cheese and then deep fried for flavor, texture and the obvious health benefits. Jalapeños are naturally green so this counts as a salad!
The tacos were delicious even though the taste was similar to wet cat food in an envelope. There were a few shreds of lettuce tossed on top making it a healthy choice of pseudo food options.
I washed all this delicious garbage down with a large Coca-Cola. The 19 tablespoons of sugar in the coke were balanced out by the aforementioned healthy options of salad shreds and green jalapeños.
For such a large meal (4 “tacos” and 7 jalapeno poppers) I estimated my calorie intake to be zero since I ate it with my eyes closed. If you don’t see it, it don’t count.
THANK YOU MR. BOX! I’ll be back tomorrow as soon as I blow out the rest of this diarrhea!
Atmosphere: 3
Food: 5
Service: 4
Everything about this was absolutely horrible i waited 20 minutes in line just to get my food and then the lady on the speaker was already rude when I got the the window I could understand anything they were saying and I had two separate orders and they charged my card twice for the orders and not only that but the manager as I was asking for taco sauce she said “vamonos” so rude and then I get home and the order wasn’t even correct. I have a problem ever time I come here and just can’t comprehend why you work if you’re going to be so miserable to your customers. I’ve been working in the food industry for over 5 years and have never acted like this at my job. Do better jack in the box that service was horrible.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
30 min to get food at the drive up window!!!
Food: 4
Service: 1
Why did the drive thru take 45 minutes to get food??? Then it wasn't even fresh or hot! Do better Jack in the box
Atmosphere: 1
Food: 1
Service: 1
Went out of their way to make me the T-Pain munchie meal. Really appreciate that.
Atmosphere: 5
Food: 5
Service: 5
The inside was closed when I went. But that being said you could still see in and it looked nice and clean.
Atmosphere: 5
Food: 4
Service: 4
This place is disgusting. No idea how they pass inspections. Find somewhere else.
Atmosphere: 1
Food: 1
Service: 2
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