McDonald's
304 FM306, New Braunfels
(830) 643-0036
Recent Reviews
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Slowest drive thru ever. Took 45 minutes then the lady at the window was rude
Atmosphere: 1
Food: 1
Service: 1
Check your bags before you leave they always forget something. Every single time.
Food: 3
Waited 45 minutes for 2 burgers. Finally got my order and food was missing. Pretty sure the staff has reading problems as this is a common occurrence for this location. AVOID this location
Atmosphere: 1
Food: 1
Service: 1
I'm very disappointed in how McDonald's has changed over the years. Little by little they completely remove the McDonald's worker and put more of the burden on the patron (us). There's no napkins accessible, no ketchup or condiments accessible, and now they've even taken the soda machine away from us.
All of the McDonald's employees are hidden back behind a wall and working feverishly to keep the drive through moving. I have to order on a kiosk that has limited options and zero flexibility. I can't refill my own drink and the pickup window is completely surrounded by Uber Eats delivery drivers waiting for orders.
I will always opt for the Chick-fil-A model where all of the condiments, napkins, and other necessary items are accessible. Workers are always available and walking around asking if I need a refill.
Atmosphere: 1
Food: 4
Service: 1
Great happy meals!
Atmosphere: 5
Food: 5
Service: 5
Other than forgetting 2 of my burgers everything was good. I did have to drive back to get them and that is always a pain.
Atmosphere: 4
Food: 4
Service: 5
I can’t comment on the food because we never got it. Ordered it at 12:09 pm and had to get a refund at 12:51. My order total was 37.97 so it wasn’t that big of an order. Disappointed since my whole lunch break was wasted waiting for food that was never received. Was supposed to order for the coworkers but never got it. Is this even fast food? Lol
Atmosphere: 1
Food: 1
Service: 1
My go to when in the area for a quick bite.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: French Fries, Mcdouble
Service is very slow and more times then not, your order will be missing food
Atmosphere: 1
Food: 1
Service: 1
Very clean!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered a happy meal and got a lukewarm cheeseburger, no fries and the cheeseburger had what I’m guessing is a piece of bacon inside. I had to ask for the drink because they forgot to hand it to me. Last few times have been a bad experience with food and service.
Food: 2
Service: 2
Ordered before breakfast ended and by the time I got to the window they said breakfast ended and had to refund me. Waste of time.
Service: 1
slowest drive thru I've ever encountered.
Save your money. I ordered a regular cheeseburger, small fry and a iced coffee. It all went to the trash. Burger had unmelted cheese, burnt stale bread and looked like it had been sitting around getting warmed for a long time. Fries were cold, no salt and tasted like the grease they were cooked in hadn't been changed in weeks. The iced coffee was basically ice milk watered down. I know it's McDonalds and the bar us pretty low but trust me, never again.
I ordered happy meals for pick up and they forgot the toys in the meal. Only reason I purchased the meals for my kids.
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