Popeyes Louisiana Kitchen

1145 I-35, New Braunfels
(830) 629-2030

Recent Reviews

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Stephen Knipe

Ordered Togo for me and several others. Ordered was wrong. Had to go back. This has happened before. But this time, something different happens. I was waiting for them to correct my order, standing at the counter, when a lady approached with her food. She was demanding her money back as she set her food down. I immediately saw why. The chicken was raw and full of blood. Completely unacceptable. I will never eat at a Popeyes ever again.

Atmosphere: 1

Food: 1

Service: 1

Nathaniel Franklin

Went through drive-thru in and out quickly

Food: 5

Service: 5

Denise Houser

We ordered combo #1, combo #4 and 12 piece mixed. Iosef was very pleasant, cheerful and helpful. Chicken and red beans and rice were fresh, delicious and hot. Will drive an hour again to eat here. Bravo store #2701.

Atmosphere: 5

Food: 5

Service: 5

Patricia Cortez

Great food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mashed Potatoes, Popeyes Bone-In Wings

Issis Alva

Very disappointed. Purchased a 16pc family meal asking for all dark meat, 3 sides & biscuits. When we got home it was a mix of breasts, wings, & we were missing a side all together. Tried to call the location over and over. It would ring continuously then drop a busy signal. Check your bags before you leave and are disappointed like we were when we got home..

Richard Ward

Food is quick and nice and cold nothing is served at proper temperature absolutely terrible

Atmosphere: 3

Food: 2

Service: 3

Rebecca Markley

We will never come back to this location. My husband and I walked inside to order and I'm glad we did. First, I'm not exactly sure what happened with the customer in front of us but it took two people and a manager making a phone call to figure out how to fix a refund or charging him the wrong way. Ok no problem twenty minutes later we walk up to the counter, place our order and pay. So far so good. The young guy working the register walks to the back grabs a container that they normally put their larger sides like Mac and cheese mashed potatoes etc. This guy takes a container starts talking to another employee and sticks his fist inside the cup, spun it around a little bit played with it and when they told him he didn't need to get the side turns around and puts it back on top of the stack of cups. He's been handling money credit cards and touching everything in sight. Very very unhygienic. The person he was talking to didn't even catch i it's disgusting and gross. What else is going on when they think no one is watching. Needless to say after spending over $50 and getting home, the food wasnt even touched. Waste of time and money

Julie Downs

Yummy!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mashed Potatoes

Eric De Leon

Didn't have enough chicken for 12piece family except in spicy. This a chicken place

Atmosphere: 1

Food: 2

Service: 1

Kimberly Austin

Quality is terrible for the price

Atmosphere: 1

Food: 4

Service: 1

veronica verastegui

They messed up our order, in the drive threw. We order the bacon, cheese, and ghost pepper sandwich and they just gave us a plain chicken sandwich. I've been trying to contact someone but no one answers. Worst service ever.

Service: 1

Jasmine Sobotker

Not only are yall slow as hell, you guys can’t get an order correct when it’s written out for you

Chris Howard

Nothing noteworthy just your average

Atmosphere: 3

Food: 3

Service: 3

Krystal Lieberum

Love the new look of the restaurant inside. Food is great always hot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 2 Piece Combo with 1 Side

Micah Roark

Popeyes has historically been order-communication and speed challenged. No different here. But no brag, just fact on the product. A+

Food: 5

Service: 2

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