Schlotzsky's
$ • Sandwich Shops, Caterers, Pizza
Hours:
1037 S Walnut Ave, New Braunfels
(830) 629-2811
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Schlotzsky's Reviews
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staff is very rude and dismissive lady on the phone hung up on me mid sentence as I was trying to request something. that's not the customer service I ever want to experience ever again. shame on this lady and this location
The staff was very rude I called to ask a few questions and the lady I spoke to hung up in my face right in the middle of me talking. Very rude and extremely unprofessional.
My sandwich was completely messed up and a stale mess. (I didn’t check it until I got back home. I called the store and asked for the manager. Some young man came to the phone and I proceeded to tell him what happened. I had been driving for 4 hours, was tired and hungry and irritable. They gave me a cold stale veggie smothered in ranch with no cheese on it in a torn wrapper. I asked for no ranch or mayo but add mustard. I repeated the request three times and it was repeated...read full review
Ratings
Menu
Hours
| Monday | 10:30AM - 9PM |
| Tuesday | 10:30AM - 9PM |
| Wednesday | 10:30AM - 9PM |
| Thursday | 10:30AM - 9PM |
| Friday | 10:30AM - 9PM |
| Saturday | 10:30AM - 9PM |
| Sunday | 10:30AM - 9PM |
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Schlotzsky's is known for its great service, with friendly and caring employees. The staff is friendly and the food is fresh and delicious. They handle mistakes professionally. The atmosphere is welcoming for all, including kids, and the place is clean. Wheelchair users can access the restaurant easily. Food quality is consistently good, with options like the Original. The parking lot has ample space. Although it is a fast food place with limited vegetarian options, what they offer is good.