Subway
21901 I 35 N Frontage Rd, New Braunfels
(830) 625-2652
Recent Reviews
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Good breakfast sandwich, great customer service!
Atmosphere: 5
Food: 5
Service: 5
I stopped here at 9:00 PM as I needed to pick up a late dinner for my family. The doors were locked, despite the posted hours indicating the store is open until 10 PM. I saw an employee inside, who I waved over. I asked her why the doors were locked, and she fumbled her words for a few seconds before saying that the store was “out of bread”. Not out of a single type of bread, there was literally no bread left at all at a sub restaurant. I immediately found this explanation fishy, and I have now read multiple reviews other from turned-away-customers who were also told the store closed early or found the doors to be locked. It appears the employees just don’t feel like working a full shift. I couldn’t help but laugh when she told me they were out of bread. If you’re going to lie, at least be creative and try to make it believable! Do not spend your money here - who knows what else the employees are being lazy and dishonest about!
Atmosphere: 1
Food: 1
Service: 1
Its a gas station subway, but the food is on par or better than average subway
Atmosphere: 3
Food: 4
Service: 4
They said Saturday open till 10pm but it was closed by 9pm. I changed the time to 9pm
I have ordered from this location for delivery three times this past month hoping to give the benefit of the doubt but no order was ever correct. The first ordered toasted a sandwich which should not have been and did not have the cookies or beverages, the second order was missing beverages as well as the third. I don’t recommend ordering delivery from them. I tried calling and no one answers either.
We ordered subs but man my mans had a hard time with the order closed early and didn’t know what to do then made the most diabolical sandwiches of all time lol I ordered a cold cut I got ham turkey I wanted onions had to get em at the gas station veggie bar lol just so I got some now looking back bad idea 🤢 look im not gonna tell any business how to do things but if I did that to you at my job I promise I wouldn’t have a job to go back to that being said as long as I call and talk to the manager tomorrow and they correct it I’m straight but as far as my experience tonight mannn negative 5 stars do better subway you guys are on my way home it makes me upset I can’t get off my long shift get a nice sub and get home
I placed the order on the Subway app on 1/10/25, and out of the four footlongs I ordered, only 1 was correctly made. Everything else had the wrong veggies added and ingredients missing from the order.
1 sandwich later I am currently throwing up and experience days of diarrhea. PLEASE DONT EAT HERE
Update: Confirmed food poisoning and currently on antibiotics.
On the evening of November 21st, the two gentlemen working at Subway were both friendly and did an excellent job preparing a large sandwich for my hungry son. The restaurant was clean and had a pleasant atmosphere. I believe my son will be stopping by there often.
Atmosphere: 5
Food: 5
Service: 5
Don't put online that you close at ten o'clock if you're going to close and lock your doors at nine.
Service: 1
Restaurantji Recommends
Literally always mess the sandwich up. Weather they add extra WHEN YOU LITERALLY SAY EXACTLY WHAT YOU WANT. Or they add nasty vegetables to it like soggy and freezer burned. -10/10 female employees ALWAYS have attitude at this location
Atmosphere: 1
Food: 1
Service: 1
I ordered delivery in the app on 5/22/2024. My order was canceled after about 30 minutes. I ended up using Favor delivery and the driver said that location was closed for electrical work. My card was still charged for the transaction and I have been unable to reach someone for help.I now have to go through the process of disputing.
Iced tea about as weak as you can get and still call it tea. Maybe take a lesson from schlotzkys or Whataburger.
I went here for lunch. Subway had hardly any meat. Not anything like other subways I have been to. They ran out of tea and didn’t bother to replace. I do not drink any soft drinks so I don’t have anything to drink. Will not return here.
Was happy to see they still served a few breakfast items. Got the Steak and Egg and it was really good. I like toppings on my breakfast sandwhich so that why I like Subway breakfast. Tasted fresh and ws still nice and hot when I got home.
Atmosphere: 5
Food: 5
Service: 5
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