Taco Bell
1074 S Walnut Ave, New Braunfels
(830) 608-1500
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Thee slowest Taco Bell ever! Speed is not on their radar, when they are busy with customers.
I had put in my to go order at about 6:13 on my lunch break, it was slightly busy in the lobby, so I didn't expect it right away, but after 2 people who had put their order in after me had got there food, and it had been about 20 minutes of waiting; I went to the counter to ask if they could check on my order. They checked on it, looked like they couldnt find it for a while and then said they were just then getting started on it. I don't really have much time on my lunch break so I was slightly irritated. When I got my food it was extremely sloppily put together and clearly rushed. Not very happy given that I come here all the time for lunch. Not only that but I had ordered take out, there wasn't any napkins in the bag, and I had to wait and stop an employee for my drink. I didn't sit down with my food (2 tacos, 1 being off the value menue) until 6:35. Not happy. My whole lunch break was gone.
Atmosphere: 1
Food: 2
Service: 1
A little slow, but they got the order correct and that is unfortunately uncommon!
Barely even attended the front cashier. They look at you like you’re crazy, when you come in and wait at front cashier. I understand I get they have a lot of orders, but at least try to knowledge people at the front. On top of that they forget my drinks every time I came here plus my nacho cheese. Then mix up MY order with sister.
I don’t recommend coming here at night especially a low staff who seem not to like work.
Food: 1
Service: 1
Cashiers look at you weird like if you caused trouble, some just dash for it to avoid you and give attitude for no reason, and when asked about cups they give a look at you all confused.
The cashier with orange hair threw down his phone and EarPods as he looked at the customers when he was going on break 😂, can’t you not even make it anymore obvious?? If you can’t work here with a responsibility why even be here for? It’s not a show, food is well, but from the dirty looks of the employees, I’m beginning to wonder what they might be doing to everyone’s food.
Atmosphere: 1
Food: 4
Service: 1
Quick and good
Atmosphere: 5
Food: 4
Service: 5
Worst experience everything was wrong on my order they took about 20 minutes to give me my order was missing some items and I added an extra ingredient in everything which came out up to $6 every employee standing around only for the drive thru and the guy making the food and it was dirty
Atmosphere: 1
Food: 1
Service: 1
Preaty copastedic food was okay
Atmosphere: 5
Food: 4
Service: 5
I always add sauce to my burritos and pay extra for it, this is the first Taco Bell that they added the sauce and I could taste it!! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Took 15 min to get 2 burrito... very slow service
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
I ordered the Classic Luxe Box that comes with 1- Beefy 5 Layer Burrito 1- Beef Crunchy Taco 1 Cinnamon Twist and a Medium Fountain Drink. It was delicious. The Customer Service was excellent by Johnathan, very friendly and helpful. I loved the Atmosphere the Artwork is fabulous. The Restaurant is very clean.
Atmosphere: 5
Food: 5
Service: 5
So everyone is aware they will refuse to take your order at the counter. Only kiosk orders are welcome. Good luck if you like to modify things and take the time to train on their jobs. Only 4 people working and took forever to get food for everyone there I'm sure it's management/ownership who set this policy. What a shame. Some don't mind using the kiosk, kudos to you. I'm not ok with using my time to learn where to look for what I want to order! I just watched another guy get told the same thing and he walked out. I've seen old people come in and not know how to even begin to use a touch screen to order!
Rudest people ever purposefully gave the wrong drink horrible attitudes manager answer phones with attitude like oh well very inconvenient to order food pay them have to go all the way back to get what I actually ordered
Atmosphere: 1
Food: 1
Service: 1
Slow employees and don't acknowledge when you walk in. No counter service, only kiosks, and then it still took over 10 minutes to get food. Drive-thri is the priority and not the customers that are walking in.
Atmosphere: 3
Food: 3
Service: 2
Don’t order the chicken nuggets. I got some for my kid and they’re as hard as rocks. I know it said crispy but not chicken itself burnt through.
Atmosphere: 1
Food: 1
Service: 3
Loading...