Chipotle Mexican Grill
21360 US-59 #100, New Caney
(281) 747-5477
Recent Reviews
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I got sick eating Chipotle's food.I throw twice and the food wasn't that great
Atmosphere: 1
Food: 1
Service: 1
Awesome place. Just right next to highway easy access.
Atmosphere: 5
Food: 5
Service: 5
My jaw DROPPED when I saw how few chips were in my bag when I got home. Awful serving size.
Food: 3
Service: 1
The staff's willingness to keep options open were minimal. There wasn't any pico de gallo and no offer to make more
Atmosphere: 4
Food: 2
Service: 4
Dirty tables. No utensils. Brown guacamole. Ask about utensils and Young lady may have been the manager on duty. She Called somebody in the back to restock and we waited 3 minutes and left.
Atmosphere: 2
Food: 2
Service: 1
Ordered a Carne Asada lifestyle bowl which is $15, this looks nothing like the in app photo. I get portions are sort of subjective but who would pay $12-15 for this? I have an injury so I can’t just go to the store and request them remake it because a neighbor picked the order up for me. Avoid ordering online, the stinginess and small portion does not match the price.
Atmosphere: 2
Food: 2
Service: 2
Clean Chipotle and friendly staff
Atmosphere: 5
Food: 5
Service: 5
I heard this location was bad but I wanted to try it for myself and yup it is
Probably the worst chipotle location I have been to. Always running out food and frequently start closing an hour early.
This is hands down the worst Chipotle I’ve been to—and I travel the country. It's now a regular thing for them to be out of most meats by 8:50 PM on a Friday, which is unacceptable for a national chain during peak dinner hours. Tonight they were out of everything except chicken and steak.
What makes it worse is that I brought this issue up to the manager before, and she told me to call if it ever happened again. Well, I did—no answer. No follow-up, no accountability. I love Chipotle, but this location does not represent the brand well at all. Poor inventory, poor communication, and poor service. Avoid if you have other options nearby.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Not a good location. Eaten here twice then couldn’t purchase anything the third time I came. Three strikes you’re out. Food was not great, rice hard and raw piece of chicken first strike. Older Latina lady cooking was eating in the back with an open container of food near food prep surfaces. Health code violation strike two. Third time was the charm, not taking cards during dinner time, cash only.
All of my experiences were later in the evening so maybe it’s not so bad during the day time when the manager is there.
I've never been, but I wanted something that was a healthier option than fast food. The service was ok, the food was pretty good, the dining area was really dirty. There was food and trash all over the floors, multiple dirty tables that had been there for a while. They weren't that busy.
Atmosphere: 2
Food: 3
Service: 3
I have been to this chipotle probably about 20 times now and I have not received the same size portions ever. They are very fast, but the amount of food they throw in the bowl is quite sad. Ordered a bowl for me and someone else and the difference between the 2 was embarrassing. I look to my left and they gave them a mountain of food struggling to close the lid, and mine looked like a kid sized mini bowl with my other bowl having only a few pieces of protein in it. I’d love to continue to come to this location because it’s very convenient, but I cannot justify paying full price for such a small quantity of food.
Atmosphere: 4
Food: 1
Service: 4
Slowest service ever.
Bad drive thru service. Workers are very rude
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