Chipotle Mexican Grill
$ • Mexican, Fast Food, Pet Friendly
Hours:
9127 Grapevine Hwy Ste 100, North Richland Hills
(817) 428-9770
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
Share your opinion about Chipotle Mexican Grill
We went to the Chipotle at 9pm on a Saturday night. They closed at 10. After we got to our turn to order, I ordered a salad for myself and a bowl for my daughter, to go. I noticed they were out of several things as I was going thru the line (pepper/onion mix, several meats, other toppings). I get to the end and have to ask for the salad dressing. I'm then told they'er out. This would have been helpful to know when I started the order, I would have changed to tacos as the dressing...read full review
Chipotle food itself was good. Although the service was lacks some improvement. But overall the freshness and preparing of it was super.
Menu
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 10PM |
| Sunday | 10:45AM - 10PM |
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Chipotle Mexican Grill is a fast-casual restaurant that offers a mixed experience for customers. While some visitors have found the service lacking, noting employees on their phones and tables needing cleaning, others have enjoyed fresh and hot ingredients along with friendly staff. A commitment to customer satisfaction is evident, as a manager has gone above and beyond to fix issues with incorrect orders.
However, recent feedback highlights some concerns. One customer noted that their veggie burrito with brown rice contained undercooked rice, contrasting with their girlfriend's well-cooked white rice. Additionally, there are complaints about employees putting too much liquid into bowls and the cleanliness of the grill, counters, and kitchen floor. Despite these issues, interactions with staff have been positive, though it seems they are not always able to clean during busy times. Some customers have found the food only average, with comparisons made to other places. Suggestions for improving the restaurant include making the entrance more noticeable for first-time visitors.