Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 9127 Grapevine Hwy Ste 100, North Richland Hills, Texas, 76180, US
Telephone: (817) 428-9770
Price range: $
Rating: 2.6

$ • Mexican, Fast Food

Hours:
9127 Grapevine Hwy Ste 100, North Richland Hills
(817) 428-9770

Menu Order Online

About Chipotle Mexican Grill

Chipotle Mexican Grill is a fast-casual restaurant that offers a mixed experience for customers. While some visitors have found the service lacking, noting employees on their phones and tables needing cleaning, others have enjoyed fresh and hot ingredients along with friendly staff. A commitment to customer satisfaction is evident, as a manager has gone above and beyond to fix issues with incorrect orders.

However, recent feedback highlights some concerns. One customer noted that their veggie burrito with brown rice contained undercooked rice, contrasting with their girlfriend's well-cooked white rice. Additionally, there are complaints about employees putting too much liquid into bowls and the cleanliness of the grill, counters, and kitchen floor. Despite these issues, interactions with staff have been positive, though it seems they are not always able to clean during busy times. Some customers have found the food only average, with comparisons made to other places. Suggestions for improving the restaurant include making the entrance more noticeable for first-time visitors.