Manager Casey subway store number 39413-0 was very rude. We placed an online order and could not add veggi patty as there is no option. We went to the store and asked if they could added it to the sandwich and we will pay the difference.He was not willing to do anything even though we wanted to pay for the veggie patty and could not buy it separately.Very rude and bad service.Don’t know why they hire such people who are not willing to and know how to deal with customers.Would never go there. He made the sandwich so horrible.It is sad we had to face such bad services. Even the other lady working said he is so mean and being rude to us. We thought he was racist towards us.So upset and my son was upset. Subway promotes online orders but what’s the use when you do t get what you want.?
Atmosphere: 1
Service: 1
Cora Heidemann
A girl named Kayla was working at the time we came in, she had a very bad attitude and the service was beyond slow, Kayla was walking at the speed of a snail. She couldn't figure out how to use my gift card so I couldn't use it.
Atmosphere: 2
Food: 4
Service: 1
Randy King
First being greeted with a grunt after you have to yell to get someone’s attention is not usual. Bad start. Asked for flatbread and guy gets it out and starts the sandwich begrudgingly. I look at the lettuce and see it’s got a lot of brown in it so I ask if he has more. He says “that’s it” so I chose nothing. Maybe they ran out of lettuce but tact was absent from his vocabulary. Unfortunate.
Atmosphere: 1
Food: 1
Service: 1
Melody Cunningham
Rude server. Skimped on the meats, like 6 pieces of meat total for the #11, said something rude under his breath when I told him what my sandwich had on it. He never looked up at me and left me once he rang me up. I had to take my own receipt from the machine. Seriously bad attitude. I'm never coming back here again. I'm just hoping I don't get sick from eating the sandwich I paid 11 bucks for.
Megan Morgan
OMG when I tell you the best sandwich artist is SHAUN!!! I should have taken a picture. I went to a prior subway near my house and won’t go there again but SHAUN can make a sandwich and believe me I will looking for SHAUN. THANKS for a great meal!
Gracie Rutherford
Very rude server interputed with bland a rude voice a lot sandwich was good but the people were not
Amber C.
I had a great experience with them. When Walmart wouldn't take my phone order for a sandwich tray I went ahead and called subway (which is inside Walmart) and they happily took my order over the phone. Everything is correct with my catering order and all was to my specifications!! This order is for a Hospital/ rehab and it's perfect for a nice lunch drop to your favorite customer, or favorite referral source!
Eryn T.
Wish I could give a 0 star review but I can't, so I'm giving a 1. Dude was SO rude. "What do you want" rolling his eyes at me. I'm a 16 year old making minimum wage dude, I'm spending GOOD money to be here. Started throwing stuff on my sandwich I didn't ask for and put like two lettuce leaves on it. And I had to order a sandwich for my little sister, the mozzarella melt. Dude has the audacity to ASK ME what bread and cheese and then give me an attitude when I asked what it came with. I didn't know man!! Chill out! I pray that whatever happened to you to make you have a bad day, that it got better. But I did not leave that man a tip. 0/10 wouldn't recommend. Might as well go to the one on rufe snow and pay the extra gas because they're at least nice over there. I'm mad. Thanks for nothing man
Uprising Society
The food has never been bad for me and customer service. However first time ordered through the app and did pick up and it was ready pretty fast making it easy for me. I was informing the staff to let them know I picked up my order since on the app it said it wasn’t ready but it was and the guy acted like with a “whatever ok” mood and just said ok and looked away.. guess anybody can just pick up their order and they won’t care if it’s you or not Lol. Minus 1 star for that. This white/black bearded gentleman should understand that without customers he wouldn’t have a job.
Worst Subway I've ever been to. I ordered a pick up order, so I unfortunately wasn't there when it was made. My sandwich was a huge mess and the bread was at least several days old, plus burned. Gross. Huge disappointment for my 20 minute lunch between patients. Wish this would let me post a photo.
Dee O
The lady who is usually there during the day is pretty nice. However, I took a star because the fountain drink had a weird taste...like soap. Had to throw that away. YuckFood is ok. I must say I have tasted better food at other subways.
Ger Lo
BRING THE PASTRAMI SANDWICH BACK!!!
Kat M.
There was an iddy bitty roach in my sammie and uh I'm not even mad about the roach, I'm just mad because the bread was stale and the onions were nasty
John Snider
I typically do not enjoy restaurant in large grocery stores , and had realized were Google had directed me upon arrival. Still leary to eat we did . A wonderful out come one of the best sandwiches i have consumed in some time.
Manager Casey subway store number 39413-0 was very rude. We placed an online order and could not add veggi patty as there is no option. We went to the store and asked if they could added it to the sandwich and we will pay the difference.He was not willing to do anything even though we wanted to pay for the veggie patty and could not buy it separately.Very rude and bad service.Don’t know why they hire such people who are not willing to and know how to deal with customers.Would never go there. He made the sandwich so horrible.It is sad we had to face such bad services. Even the other lady working said he is so mean and being rude to us. We thought he was racist towards us.So upset and my son was upset. Subway promotes online orders but what’s the use when you do t get what you want.?
Atmosphere: 1
Service: 1
A girl named Kayla was working at the time we came in, she had a very bad attitude and the service was beyond slow, Kayla was walking at the speed of a snail. She couldn't figure out how to use my gift card so I couldn't use it.
Atmosphere: 2
Food: 4
Service: 1
First being greeted with a grunt after you have to yell to get someone’s attention is not usual. Bad start. Asked for flatbread and guy gets it out and starts the sandwich begrudgingly. I look at the lettuce and see it’s got a lot of brown in it so I ask if he has more. He says “that’s it” so I chose nothing. Maybe they ran out of lettuce but tact was absent from his vocabulary. Unfortunate.
Atmosphere: 1
Food: 1
Service: 1
Rude server. Skimped on the meats, like 6 pieces of meat total for the #11, said something rude under his breath when I told him what my sandwich had on it. He never looked up at me and left me once he rang me up. I had to take my own receipt from the machine. Seriously bad attitude. I'm never coming back here again. I'm just hoping I don't get sick from eating the sandwich I paid 11 bucks for.
OMG when I tell you the best sandwich artist is SHAUN!!! I should have taken a picture. I went to a prior subway near my house and won’t go there again but SHAUN can make a sandwich and believe me I will looking for SHAUN. THANKS for a great meal!
Very rude server interputed with bland a rude voice a lot sandwich was good but the people were not
I had a great experience with them. When Walmart wouldn't take my phone order for a sandwich tray I went ahead and called subway (which is inside Walmart) and they happily took my order over the phone. Everything is correct with my catering order and all was to my specifications!! This order is for a Hospital/ rehab and it's perfect for a nice lunch drop to your favorite customer, or favorite referral source!
Wish I could give a 0 star review but I can't, so I'm giving a 1. Dude was SO rude. "What do you want" rolling his eyes at me. I'm a 16 year old making minimum wage dude, I'm spending GOOD money to be here. Started throwing stuff on my sandwich I didn't ask for and put like two lettuce leaves on it. And I had to order a sandwich for my little sister, the mozzarella melt. Dude has the audacity to ASK ME what bread and cheese and then give me an attitude when I asked what it came with. I didn't know man!! Chill out! I pray that whatever happened to you to make you have a bad day, that it got better. But I did not leave that man a tip. 0/10 wouldn't recommend. Might as well go to the one on rufe snow and pay the extra gas because they're at least nice over there. I'm mad. Thanks for nothing man
The food has never been bad for me and customer service. However first time ordered through the app and did pick up and it was ready pretty fast making it easy for me. I was informing the staff to let them know I picked up my order since on the app it said it wasn’t ready but it was and the guy acted like with a “whatever ok” mood and just said ok and looked away.. guess anybody can just pick up their order and they won’t care if it’s you or not Lol. Minus 1 star for that. This white/black bearded gentleman should understand that without customers he wouldn’t have a job.
Worse service I have ever experienced.
Restaurantji Recommends
Worst Subway I've ever been to. I ordered a pick up order, so I unfortunately wasn't there when it was made. My sandwich was a huge mess and the bread was at least several days old, plus burned. Gross. Huge disappointment for my 20 minute lunch between patients. Wish this would let me post a photo.
The lady who is usually there during the day is pretty nice. However, I took a star because the fountain drink had a weird taste...like soap. Had to throw that away. YuckFood is ok. I must say I have tasted better food at other subways.
BRING THE PASTRAMI SANDWICH BACK!!!
There was an iddy bitty roach in my sammie and uh I'm not even mad about the roach, I'm just mad because the bread was stale and the onions were nasty
I typically do not enjoy restaurant in large grocery stores , and had realized were Google had directed me upon arrival. Still leary to eat we did . A wonderful out come one of the best sandwiches i have consumed in some time.