Food was delivered late, cold and not timely because of the driver mix up. I had to call to find that out instead of them calling me and they also delivered the cold product instead of sending a new hot and fresh one. This is the second time I have had this issue. Will be using pizza hut for future orders.
Food: 1
Service: 1
Shawn Dezi
It was aight but food was a little bit messed up out the box. Vegetarian options: Yeah it was green
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Meatballs
Melannie Bello
I am in love with the papadias!! The cool ranch chicken bacon is delicious, but I love the variety of ingredients and the fact I can build my own. The staff is always so sweet and amazing. Love this store!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, BBQ Chicken
James Norris
Pizza has come cold twice. Didn’t call or anything the first time, called to speak to a manager, got told I don’t know what you want me to do umm I’m sorry?Find a different location!!
Srivalli Upadhyayula
They made to wait for longer even when the order status showed as ready for pickup ( in the app) and after a long wait I got a wrong pizza in my box . They give wrong pizza . They don't even check . Happens more than once . And they didn't even offer any compensation for waiting for my pizza to be done
Atmosphere: 1
Food: 3
Service: 1
Bryant R.
I enjoy Papa John's Pizza, and this location makes a good pizza. I order with the app, so my only interaction with staff is the delivery driver. They've consistently been pleasant with a great attitude. I'll continue to order pizza here.
Whoville
I was excited to have a papaJohns close to me, but this one, DO NOT ORDER. They take almost 2 hours to make/deliver food, when I call to see where’s my order they put me on hold (its been 15 minutes and no one is answering back), just dont order. Pizza Hut has better costumer service, they are fast. Not like this place. DO NOT COME OR ORDER HERE. HORRIBLE.
Atmosphere: 1
Food: 1
Service: 1
Camila
I was excited to have a papaJohns close to me, but this one, DO NOT ORDER. They take almost 2 hours to make/deliver food, when I call to see where’s my order they put me on hold (its been 15 minutes and no one is answering back), just dont order. Pizza Hut has better costumer service, they are fast. Not like this place. DO NOT COME OR ORDER HERE. HORRIBLE.
Atmosphere: 1
Food: 1
Service: 1
DFW Food Dude
Great location, fast prep and friendly staff, download the app to check progress of order and for their specials. It is great ?.. Try their side dishes and don't forget desserts, skip on their bottle sodas, get that at the 7=Eleven next door..
Do not waste your money if you are gluten intolerant, especially since you pay extra for less food and poorer quality. Crust they use does not cook. Fell apart in my hands (asked for well done) and toppings were under cooked. I cooked it again at home and did not make it any better.
This location does not make good pizza at all. The staff plus managers are rude. The owners of this location needs to get their crew in order before they start losing all there community customers. I thought I’d never say this, but Dominos taste so much better now.
Chase Turner
I’m overly-critical of pizza because I used to be a GM of a Papa Johns. I dislike too many large bubbles in the crust. I wish they had better (and more) specials and promotions.
Stephen McClintic
Not a good pizza. Didn’t meet typical Papa John quality. Crust was dry, pepperoni was hard.Threw half of it away. Papa Johns in Northlake, Tx. Won’t be going back!
Ross Bautsch
Ok, so first order was a bit off and unfortunately the kids don’t eat the pizza toppings that came on the one that arrived first….BUUUUT they fixed it immediately when I called and delivered a new, kid approved pizza gratis.Thanks Papa John’s. Well played.
Matt Cochran
I ordered 3 pizzas and came to pick them up 45 minutes later. He asked my name and I told him “Matt …”. He found the order for some other Matt who had just placed an order and told me it would be another 45 minutes. I told him that wasn’t acceptable and I wanted to cancel because I had ordered 45 minutes prior and showed up when it said it was ready. He then verified my name and found my actual order and asked if I wanted a receipt and I said yes assuming he was just giving me a receipt for my order and was then going to get my pizzas. I stood back to wait and he told me that the receipt he gave me was for the cancellation and if I still wanted pizzas it would be another 45 minutes. I was a little dumbfounded that even after clarifying my name and realizing his mistake he still canceled my order.
Food was delivered late, cold and not timely because of the driver mix up. I had to call to find that out instead of them calling me and they also delivered the cold product instead of sending a new hot and fresh one. This is the second time I have had this issue. Will be using pizza hut for future orders.
Food: 1
Service: 1
It was aight but food was a little bit messed up out the box. Vegetarian options: Yeah it was green
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Meatballs
I am in love with the papadias!! The cool ranch chicken bacon is delicious, but I love the variety of ingredients and the fact I can build my own. The staff is always so sweet and amazing. Love this store!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, BBQ Chicken
Pizza has come cold twice. Didn’t call or anything the first time, called to speak to a manager, got told I don’t know what you want me to do umm I’m sorry?Find a different location!!
They made to wait for longer even when the order status showed as ready for pickup ( in the app) and after a long wait I got a wrong pizza in my box . They give wrong pizza . They don't even check . Happens more than once . And they didn't even offer any compensation for waiting for my pizza to be done
Atmosphere: 1
Food: 3
Service: 1
I enjoy Papa John's Pizza, and this location makes a good pizza. I order with the app, so my only interaction with staff is the delivery driver. They've consistently been pleasant with a great attitude. I'll continue to order pizza here.
I was excited to have a papaJohns close to me, but this one, DO NOT ORDER. They take almost 2 hours to make/deliver food, when I call to see where’s my order they put me on hold (its been 15 minutes and no one is answering back), just dont order. Pizza Hut has better costumer service, they are fast. Not like this place. DO NOT COME OR ORDER HERE. HORRIBLE.
Atmosphere: 1
Food: 1
Service: 1
I was excited to have a papaJohns close to me, but this one, DO NOT ORDER. They take almost 2 hours to make/deliver food, when I call to see where’s my order they put me on hold (its been 15 minutes and no one is answering back), just dont order. Pizza Hut has better costumer service, they are fast. Not like this place. DO NOT COME OR ORDER HERE. HORRIBLE.
Atmosphere: 1
Food: 1
Service: 1
Great location, fast prep and friendly staff, download the app to check progress of order and for their specials. It is great ?.. Try their side dishes and don't forget desserts, skip on their bottle sodas, get that at the 7=Eleven next door..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Six Cheese, Philly Cheesesteak, Honey Chipotle, Garlic Bread Sticks, Cheesesticks, BBQ
Do not waste your money if you are gluten intolerant, especially since you pay extra for less food and poorer quality. Crust they use does not cook. Fell apart in my hands (asked for well done) and toppings were under cooked. I cooked it again at home and did not make it any better.
Food: 1
Restaurantji Recommends
This location does not make good pizza at all. The staff plus managers are rude. The owners of this location needs to get their crew in order before they start losing all there community customers. I thought I’d never say this, but Dominos taste so much better now.
I’m overly-critical of pizza because I used to be a GM of a Papa Johns. I dislike too many large bubbles in the crust. I wish they had better (and more) specials and promotions.
Not a good pizza. Didn’t meet typical Papa John quality. Crust was dry, pepperoni was hard.Threw half of it away. Papa Johns in Northlake, Tx. Won’t be going back!
Ok, so first order was a bit off and unfortunately the kids don’t eat the pizza toppings that came on the one that arrived first….BUUUUT they fixed it immediately when I called and delivered a new, kid approved pizza gratis.Thanks Papa John’s. Well played.
I ordered 3 pizzas and came to pick them up 45 minutes later. He asked my name and I told him “Matt …”. He found the order for some other Matt who had just placed an order and told me it would be another 45 minutes. I told him that wasn’t acceptable and I wanted to cancel because I had ordered 45 minutes prior and showed up when it said it was ready. He then verified my name and found my actual order and asked if I wanted a receipt and I said yes assuming he was just giving me a receipt for my order and was then going to get my pizzas. I stood back to wait and he told me that the receipt he gave me was for the cancellation and if I still wanted pizzas it would be another 45 minutes. I was a little dumbfounded that even after clarifying my name and realizing his mistake he still canceled my order.