Arby's
3805 Andrews Hwy, Odessa
(432) 550-3740
Recent Reviews
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They where closed down
Atmosphere: 1
Food: 1
Service: 1
No air. Hot. No ice in machine. Ladie said she cant putice in machine. Food was cold. Never again for me
Atmosphere: 2
Food: 2
Service: 2
Used to be one of my favorite places to eat, but last couple times I've been in there, the food's not that great. It's slow service, polite people, just not what it used to be.
Atmosphere: 1
Food: 1
Service: 2
Came through here on our way home tonight. The dine in was closed, so we drove through drive through. The night manager informed us they were short staffed, which I completely get. The night manager was amazing! She was very personable and friendly! She made our time at the window one of the best experiences at a drive through that we've had. I wish I would have got her name to give her the recognition she deserves! This was our first time coming here and we definitely will be back!
Atmosphere: 5
Food: 5
Service: 5
So sad .. Arby's do better by your people.... I pulled up to the drive-thru to order and after about 5 minutes the poor employee told me over their radio that it was going to be about a 30 minute wait because there were only two of them working. She apologized profusely but I went ahead and just told her that I would go somewhere else because I didn't want to add to their grief.... I've worked in fast food in my life and know how demanding it can be. But for there only to be two employees in the store,still trying to catch up is absolutely ridiculous.They should have closed early. You're lucky you can keep anybody with that kind of treatment. Do better.
Not sure why Arby's was closed during normal business hours.
Atmosphere: 1
Food: 1
Service: 1
Drove up to the drive through to place an order. They advised me it would be 20 minutes to wait for my order. I didn’t want to wait and left. A week later I pulled up again and they said please wait. There was no one in front of me and only one vehicle in the parking lot. I waited for almost 10 minutes and decided to leave. As I was driving off I noticed one worker setting at a table eating and watched me drive by. The workers don’t care if they serve the customers but only serve themselves. We will never go back.
Atmosphere: 2
Food: 2
Service: 1
Love the food, some days better than others.
Looking forward to eating there but no answer at the drive thru, did not see anyone inside.
They didn't answer the speaker there was no line. Once I kept saying hello someone answered annoyed as hell. Once they took my order they looked more pissed off.
Atmosphere: 1
Food: 3
Service: 1
Arby's you probably need to hire more employees instead of only having 3 working Sunday evening August 31st.. how is it i make a pick up order email said it would be ready by a certain time mind you i rarely see it get busy there and it wasn't busy but one car ahead of me anyway I get there to pick my order up to be told to pull up to door that my order wasn't ready there waiting on the side waited a extra 20 min for my food and my frys are cold yall could really do better idk if it's cause your employees are goofing around or just dnt care or you need some fast paced workers
Restaurantji Recommends
The roast beef was brown and smelled old. The curly fries were greasy and cold like they had been cooked for hours. We had to throw away two large curly fries, two roast beef, and two roast beef and cheddar. We were afraid to eat it.
Food: 1
Service: 2
Great experience. Way better choice than sonic or McDonald's.
Atmosphere: 5
Food: 5
Service: 5
Placed a mobile order. They were out of roast beef. But the young man working the window with dreads was very polite. He let us know what other option we had. He also gave us our shakes we ordered free! Food was fresh and again this you g man was an awesome worker we need more young men like this in the world. Wish I would've got his name.
Food: 5
Service: 5
First time here and was greeted walking in. Staff was hyped up. Guy taking my order was friendly. Food was made at a timely manner, nice an warm. Thank you all for making the atmosphere a great place to have my lunch.
Atmosphere: 5
Food: 5
Service: 5
The staff was amazing. They did there best and our food came out hot and delicious. In a timely manner.
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