Little Caesars in Odessa

“Jesse is a heck of a cashier! This young man greets every customer that walks in with a smile and is very respectful. He has a good work ethic as well as the rest of the crew. The atmosphere is very positive and the pizza is amazing. The managers and staff are top notch. This crew deserves a raise!“

“When I arrived I had ordered a large supreme stuff crust pizza. It was made in a quick and timely manner, even though it was late and there was a line. I was in and out within 15 minutes! At the time I had arrived there was only 2 staff members working. It was like 20mins before they were gonna close. The ingredients used to make the pizza tasted fresh. It was the perfect amount of everything no overwhelming amount of any of the several ingredients that had been used to make my pizza. After they had made my pizza I forgot to order a cup of marinara but the cashier was kind enough to provide me with a complementary cup on my way out the door.“

“I love this Little Caesars. They always have what I want and need. If I custom order something I never have to wait long and their pizzas look much more appetizing than the ones on the west side. Plus they have much nicer employees. They are always so helpful especially that Jimmy he always asks if I need help. Keep up the good work.“

“Only complaint I have is that pizza needed to get cut again at home, but not a common experience.
I read the reviews and common frustration is the drive thru wait time. Drive thru is meant to pick up a pizza, not to place an order. Yes, little caesars is known to have some hotnready pizzas for fast service but im sure theres a lot of demand in west odessa since there are only 2 pizza chains and limited dining options for such a large county area. The people ordering a pizza at the window slow down the others who ordered ahead of time. Dominos right next door has a drive thru too and it does not have this issue because people know to pickup, not order at the window. This is something management should post on drive thru lane to educate the consumer so everyone benefits.

I haven't experienced bad service, so I can't speak on it except in general terms: Poor customer service can be fixed easily by management if it is rampant. All it takes is a manager to be present and delegating efficiently if that's the case or shadow the county rd location since reviewers claim to prefer that location for their service.“