Chili's Grill & Bar
292 Strickland Dr, Orange
(409) 886-2400
Recent Reviews
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Good food and customer service.
Atmosphere: 5
Food: 5
Service: 5
Well there’s is a lot to say just about the service, starting saying I’m a visitor from nyc, I came to this place with my husband, my point of visiting this place was to order some food to go and have some drinks while the food was ready to go home, we sit in the bar, and this guy from the bar he ask for my ID, I show my DR identification card, he said it’s not valid because it’s expired, I said ok. I was so in to have that drink, that I even went home and get my NYC ID, here I’m again, he came and I show him My ID from nyc, he proceed to say that he doesn’t know if that ID is valid because it’s says learning permit, he goes to his manager, and the manager says that my ID, with my date of birth I was like are you kidding me I’m 24 years old, he says that I have to show a identification card or drive lisence, he just apologize and left, he said in the beginning if both of us don’t have ID he can’t sale us alcohol, just my husband has his Drive license, I can understand all this, I even stand up went to order my food I wait for my food to be ready outside in the car. I did not fight or say anything bad to this young man, but one thing I’m going to say is, customer service it’s below average, he did not even ask if I need help with something else, he didn’t offer me something else, he did not ask what I want to order, just to help me out you know. Since I was been polite and respectful. But he’s not compromised with his job, you could just send someone else to take care of your customers, like come on, I even went to my house to get the identification card, he didn’t have no intentions of helping me. But thanks to God The day was saved by the girl in the area where you order you’re food to go, she is very nice and professional. Other then that the food was great. But customer service from this guy, horrible. He doesn’t know what his doing. The manager should know better his employees,
Atmosphere: 1
Food: 5
Service: 1
Great mixed drinks.
I can't seem to get my fill. Got the guacamole, bacon, Swiss, chicken sandwhich. Badass
Atmosphere: 2
Food: 3
Service: 4
Every time I come to town to visit family, we always go to this chilis. The food and drinks have always been good and the service is quick. Our favorite server is Brandon, he's quick with a joke and checking back in with us.
It is usually a bit cold inside so you might want to bring a coat.
My recommendations are the fried mozzarella, regular and honey-Chipotle, along with the smoked sausage found in the smokehouse combo.
On a sadder note, Chilis did just get rid of their corn on the cob, which was one of my favorites :(
Atmosphere: 5
Food: 5
Service: 5
Smash burger was awesome
Atmosphere: 5
Absolutely fantastic from start to finish
Atmosphere: 5
Food: 5
Service: 5
Didn’t send all the food we ordered through the chili’s APP, called the location and the rep argued with me stating “how do I know you didn’t get it” wow! Check # 980087 5:33pm 11July2025
Food: 1
Service: 1
We ordered online. Picked up at 93o tonight didn't get all the food and there was a hair in my food when I got home. Disgusting. Won't return
Atmosphere: 2
Food: 2
Service: 2
This was hands down one of the worst dining experiences we've had. We came in hoping to enjoy a few drinks and a warm meal to melt the stress of the day away but left with frustration and disappointment. There were maybe four other customers in the entire restaurant, yet the staff seemed completely overwhelmed and uninterested. We waited far too long just to be acknowledged, and even longer for our food. It wasn’t until we said we were leaving that our food magically appeared—conveniently boxed up like an afterthought. At no point did we feel like valued guests; we felt like a nuisance. Absolutely unacceptable. We won’t be back, and I wouldn’t recommend this location to anyone.
To top it off, our bill came out to be over $90... for what, for poor service and ridiculously priced alcohol? Two beers alone were $18. C'mon now, utterly ridiculous.
Atmosphere: 3
Food: 3
Service: 1
I pulled in the parking lot and this is what pops up on my phone. I'll give you one star
Atmosphere: 1
Restaurantji Recommends
Chips were old and stale but other than that no complaints.
Atmosphere: 3
Food: 3
Service: 3
ABSOLUTELY SUCK very disappointed with service 😒
The Fajitas are delicious! If you're looking for a perfect dining experience, James the server is your best bet!!! He is fast and the perfect person to help with any of your dining needs!!! This place is wonderful from the food to the people. I had a wonderful time here.
Atmosphere: 5
Food: 5
Service: 5
Sarah at the bar was great
Atmosphere: 5
Food: 5
Service: 5
Very pleased with the service
Atmosphere: 5
Food: 5
Service: 5
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