I got some of the worst customer service after a manager told me I could come up there and get a refund for my experience pizza made wrong. Then she called back 5 minutes later letting me know to bring the pizza in too to get my refund. Would have been nice to know before I started serving my kids. Then she insisted she made my pizza correct and I was lying. I offered a picture and she said no. So I called the corporate office, they asked for a photo and said someone would reach out. Then the same manager called me again. Just really crappy customer service. Working in food service myself and having had worked at multiple pizza places I know when they ask for the food back it’s for no other reason than to throw it away. So she really just wanted to further inconvenience me after I just had to wait an extra 20m past the pizza tracker said my pizza was ready. Will not be returning sadly. Papa John’s is my absolute favorite pizza place but I refuse to give business to crappy GMs. This is my non epic crust pizza. lol it’s just stuff crust. Non of the extra seasonings and goodness I paid for. Which sucks since my pizza cost 💲 20.
Atmosphere: 2
Food: 3
Service: 1
Jessi Pilcher
Wheelchair accessibility: There is a ramp leading up to a heavy outward-opening door.
Atmosphere: 5
Food: 4
Service: 5
Veronica Suri
I placed a delivery order from my app for a Large BBQ Chicken Bacon Pizza adding pineapple and a Large The Works pizza. The delivery driver arrived faster than was expected and was very friendly. My pizza was hot and fresh. My coworkers and I sat down to eat our pizza, we had to use a knife to cut the BBQ Chicken Bacon pizza. As I was eating a slice of the BBQ Chicken Bacon pizza, while chewing my 2nd bite I found a sliver of chicken bone. I called and explained to the employee that answered the phone what I had found in my pizza, I was advised that their grilled chicken doesn't have bones in it. At that point I asked to speak with the manager, I was put on hold for a very short moment when the same employee came back on the phone mumbling that they would make me another one and have it delivered. I was given no other option and at no point did I speak to a manager. The second pizza arrived quickly by the same driver who was very friendly and apologetic. I showed her the sliver of Chicken bone and she was very shocked, agreeing with me that it could have became lodged in someone's throat. I'm incredibly disappointed that the manager was not interested in speaking with me regarding this situation.
Food: 2
Service: 3
jack Stains
Pizza was late and it wass cold and burnt
Food: 1
Service: 1
Nikki Bruce
Great service, Great pizza
Atmosphere: 3
Food: 5
Service: 5
Tanya Bryant
Best Pizza and the staff are very friendly
Atmosphere: 5
Food: 5
Service: 5
Benita Richard
Manager is very disrespectful to his employees. I drive up to pick up my order and he was outside so everyone could hear him being aggressive to employees. It was very disrespectful and will not be ordering anything from them anymore. He was a big black man being very Rude and making obnoxious comments about employees.
Thomas Neil
Wonderful customer service and pizza looks/smells amazing! Thanks for the great lunch!
Atmosphere: 5
Food: 5
Service: 5
Jacqueline Jones
The store manager Ty at store 3590 handled his business working today he handled working all by himself he deserves to be the manager of this store. He works really still with a smile on his face, greeting customers even though he was overloaded. Hang in there Ty you are good.
Tezla Lashley
Very friendly and helpful. Food your good and service was fast.
the pizza was so terribly bland i thought i had covid again. i called the store and the "manager" simply stated that "no one else is complaining. lol. this place is heavily mismanaged. ill never give them another penny. trash.
Johnny Roe
Thank you so much to Chris and the crew at this location. Foods always good and customer service on point!!
Atmosphere: 5
Food: 5
Service: 5
jerrick spencer
Look I'm not saying they wings are nasty but they pizza is starting to taste like store
Atmosphere: 5
Food: 2
Service: 4
Charles LeBlanc
Parking: Parking is limited
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chocolate Brownie
June Sonnier
Last time, I didn't receive my 2 litre drink. This time ,got everything, little meat on the pizza, driver had no change, ended up with a 17 dollar tip , instead of 7. Lost my business
I got some of the worst customer service after a manager told me I could come up there and get a refund for my experience pizza made wrong. Then she called back 5 minutes later letting me know to bring the pizza in too to get my refund. Would have been nice to know before I started serving my kids. Then she insisted she made my pizza correct and I was lying. I offered a picture and she said no. So I called the corporate office, they asked for a photo and said someone would reach out. Then the same manager called me again.
Just really crappy customer service. Working in food service myself and having had worked at multiple pizza places I know when they ask for the food back it’s for no other reason than to throw it away. So she really just wanted to further inconvenience me after I just had to wait an extra 20m past the pizza tracker said my pizza was ready. Will not be returning sadly. Papa John’s is my absolute favorite pizza place but I refuse to give business to crappy GMs. This is my non epic crust pizza. lol it’s just stuff crust. Non of the extra seasonings and goodness I paid for. Which sucks since my pizza cost 💲 20.
Atmosphere: 2
Food: 3
Service: 1
Wheelchair accessibility: There is a ramp leading up to a heavy outward-opening door.
Atmosphere: 5
Food: 4
Service: 5
I placed a delivery order from my app for a Large BBQ Chicken Bacon Pizza adding pineapple and a Large The Works pizza. The delivery driver arrived faster than was expected and was very friendly. My pizza was hot and fresh. My coworkers and I sat down to eat our pizza, we had to use a knife to cut the BBQ Chicken Bacon pizza. As I was eating a slice of the BBQ Chicken Bacon pizza, while chewing my 2nd bite I found a sliver of chicken bone. I called and explained to the employee that answered the phone what I had found in my pizza, I was advised that their grilled chicken doesn't have bones in it. At that point I asked to speak with the manager, I was put on hold for a very short moment when the same employee came back on the phone mumbling that they would make me another one and have it delivered. I was given no other option and at no point did I speak to a manager. The second pizza arrived quickly by the same driver who was very friendly and apologetic. I showed her the sliver of Chicken bone and she was very shocked, agreeing with me that it could have became lodged in someone's throat.
I'm incredibly disappointed that the manager was not interested in speaking with me regarding this situation.
Food: 2
Service: 3
Pizza was late and it wass cold and burnt
Food: 1
Service: 1
Great service, Great pizza
Atmosphere: 3
Food: 5
Service: 5
Best Pizza and the staff are very friendly
Atmosphere: 5
Food: 5
Service: 5
Manager is very disrespectful to his employees. I drive up to pick up my order and he was outside so everyone could hear him being aggressive to employees. It was very disrespectful and will not be ordering anything from them anymore. He was a big black man being very Rude and making obnoxious comments about employees.
Wonderful customer service and pizza looks/smells amazing! Thanks for the great lunch!
Atmosphere: 5
Food: 5
Service: 5
The store manager Ty at store 3590 handled his business working today he handled working all by himself he deserves to be the manager of this store. He works really still with a smile on his face, greeting customers even though he was overloaded. Hang in there Ty you are good.
Very friendly and helpful. Food your good and service was fast.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
the pizza was so terribly bland i thought i had covid again. i called the store and the "manager" simply stated that "no one else is complaining. lol. this place is heavily mismanaged. ill never give them another penny. trash.
Thank you so much to Chris and the crew at this location. Foods always good and customer service on point!!
Atmosphere: 5
Food: 5
Service: 5
Look I'm not saying they wings are nasty but they pizza is starting to taste like store
Atmosphere: 5
Food: 2
Service: 4
Parking: Parking is limited
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chocolate Brownie
Last time, I didn't receive my 2 litre drink. This time ,got everything, little meat on the pizza, driver had no change, ended up with a 17 dollar tip , instead of 7. Lost my business
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