David was very kind and attentive! Appreciated it after a long and hungry day.
Atmosphere: 3
Food: 4
Service: 5
NORAH NORAH
The burrito tasted like pure salt. I have never had anything this salty in my life. It was impossible to eat. the workers were unfriendly, the playground was closed, and the experience was horrible.
Atmosphere: 1
Food: 1
Service: 1
Jeffery Larsen
Definitely not “fast food” or quality food. We were the only guest in the restaurant at lunch and it still took 25 minutes to get our order. Food was cold and bland. Two of the employees were taking turns going out to a vehicle in the parking lot. Not sure what that was about. More and more guest were arriving after we ordered. Most of them never got a chance to place an order because there was no one at the register. They all walked out. One of them asked “Should we go through the drive thru to get service?” There aren’t many fast food choices in Ozona, Tx so I guess we will try Dairy Queen next time.
Chiriana Garcia
Customer service sucks. Small town hospitality doesn't exist at this location.
Atmosphere: 1
Food: 4
Service: 1
jon yeary
Don't stop would not even take our order
Service: 1
Rock Hard Ride Free
What gives? You charge $3 for a drink and then charge another $1 for a refill? You charge for sauces...you are buckle and dining people to death. The average man can't even afford to eat here.
Rocio Herrera
It's not 1, 2 or 3 times there are several that I order and only get to get up and it turns out that they never have my order ready and I always tip them to see if they give me good service
Atmosphere: 1
Food: 5
Service: 1
Haley Nation
been sitting in the drive through for 20 minutes, was first in line, and still haven’t gotten the food
Atmosphere: 2
Food: 2
Service: 1
Joanna D
This little town doesn't have much to offer for restaurants, we went to sonic because it was very close to the hotel. I was expecting mediocre fast food but this was better. I got a crispy chicken and it was very good. I had stopped eating fast food because it is always so disappointing since the pandemic, but this sonic was very good. My hubby got a burger, and was also pleasantly surprised. Would go back.
Atmosphere: 3
Food: 5
Service: 5
Christina Barrera
Food was very good and done in a reasonable time for being what seemed short-staffed. The inside was a bit dirty though it was the end of the day. Also the playground was closed
Great place to stop if you’re charging your Tesla. This is the best Sonic I’ve been to. Most are super slow and food is not generally good but this one is the exception.
Service was great, food was great and served fast, eating area was clean, and this place was well staffed.
Outside area was clean as well.
Atmosphere: 5
Food: 5
Service: 5
Richard Vazquez
BY FAR THE WORST EXPERIENCE EVER. Over 20 minutes his to order and the person taking orders wouldn’t even look my way. Don’t stop here unless you WANT TO have a bad time
Atmosphere: 1
Food: 1
Service: 1
Hope Tackaberry
oh, Ozona. We travel through this area twice a year, often stopping at Ozona or Sonora for a driver change and a bite to eat. Consistently, over the years, we have been let down by the places we stop in Ozona. From rude employees to dirty bathrooms, disappointment seems to be the theme. I do not say this lightly. Our last visit to Ozona was probably our last. The straw that broke the camels back was our stop at Sonic. We ordered online and waited in one of their designated parking spots. The app said 6 minutes but when the employee brought the food, it was 15 minutes, strike one. Strike two: we are vegetarians and we come to sonic because they have options we can choose to not include meat. We chose the supersonic breakfast burrito. We deselected the meat and jalepenos. So, you can imagine our surprise when as we are driving 80 mph on I-10, we both bite into CHUNKS OF BACON in our burritos. Bacon is not even a component of this item in the first place. For hungry vegetarians, meat surprises like this are pretty disgusting. I know it's hard to keep franchises staffed in little towns and I imagine the workers at this store were just overwhelmed or over-worked as so many service-industry people are these days. And for that, I have empathy but I would be remiss if I didn't share this review. I wish these people better days. We won't be returning, sadly.
Atmosphere: 4
Food: 2
Service: 4
Amanda Seidel
Manager was great (we're assuming she was the manager). There was a bit of a delay in our food being ready but she was pleasant and took care of us
Atmosphere: 3
Food: 3
Service: 5
Dallin Kimball
Came here for the Tesla charger and figured I would grab a bite to eat. My kids were bummed that the playground was closed. There were tacky signs everywhere saying no free refills and a number of other policies changes that felt unnecessary. Out of all the ways to save money cutting free refills for soda that is usually cheaper than the cup seems petty. I was going to rate this place lower because the atmosphere is rough but they made a solid burger. The few times I’ve been to sonic for food have been unremarkable so to get some decent food was a nice surprise. I would come back again.
David was very kind and attentive! Appreciated it after a long and hungry day.
Atmosphere: 3
Food: 4
Service: 5
The burrito tasted like pure salt. I have never had anything this salty in my life. It was impossible to eat. the workers were unfriendly, the playground was closed, and the experience was horrible.
Atmosphere: 1
Food: 1
Service: 1
Definitely not “fast food” or quality food. We were the only guest in the restaurant at lunch and it still took 25 minutes to get our order. Food was cold and bland. Two of the employees were taking turns going out to a vehicle in the parking lot. Not sure what that was about. More and more guest were arriving after we ordered. Most of them never got a chance to place an order because there was no one at the register. They all walked out. One of them asked “Should we go through the drive thru to get service?” There aren’t many fast food choices in Ozona, Tx so I guess we will try Dairy Queen next time.
Customer service sucks. Small town hospitality doesn't exist at this location.
Atmosphere: 1
Food: 4
Service: 1
Don't stop would not even take our order
Service: 1
What gives? You charge $3 for a drink and then charge another $1 for a refill? You charge for sauces...you are buckle and dining people to death. The average man can't even afford to eat here.
It's not 1, 2 or 3 times there are several that I order and only get to get up and it turns out that they never have my order ready and I always tip them to see if they give me good service
Atmosphere: 1
Food: 5
Service: 1
been sitting in the drive through for 20 minutes, was first in line, and still haven’t gotten the food
Atmosphere: 2
Food: 2
Service: 1
This little town doesn't have much to offer for restaurants, we went to sonic because it was very close to the hotel. I was expecting mediocre fast food but this was better. I got a crispy chicken and it was very good. I had stopped eating fast food because it is always so disappointing since the pandemic, but this sonic was very good. My hubby got a burger, and was also pleasantly surprised. Would go back.
Atmosphere: 3
Food: 5
Service: 5
Food was very good and done in a reasonable time for being what seemed short-staffed. The inside was a bit dirty though it was the end of the day. Also the playground was closed
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Great place to stop if you’re charging your Tesla. This is the best Sonic I’ve been to. Most are super slow and food is not generally good but this one is the exception.
Service was great, food was great and served fast, eating area was clean, and this place was well staffed.
Outside area was clean as well.
Atmosphere: 5
Food: 5
Service: 5
BY FAR THE WORST EXPERIENCE EVER. Over 20 minutes his to order and the person taking orders wouldn’t even look my way. Don’t stop here unless you WANT TO have a bad time
Atmosphere: 1
Food: 1
Service: 1
oh, Ozona. We travel through this area twice a year, often stopping at Ozona or Sonora for a driver change and a bite to eat. Consistently, over the years, we have been let down by the places we stop in Ozona. From rude employees to dirty bathrooms, disappointment seems to be the theme. I do not say this lightly. Our last visit to Ozona was probably our last. The straw that broke the camels back was our stop at Sonic. We ordered online and waited in one of their designated parking spots. The app said 6 minutes but when the employee brought the food, it was 15 minutes, strike one. Strike two: we are vegetarians and we come to sonic because they have options we can choose to not include meat. We chose the supersonic breakfast burrito. We deselected the meat and jalepenos. So, you can imagine our surprise when as we are driving 80 mph on I-10, we both bite into CHUNKS OF BACON in our burritos. Bacon is not even a component of this item in the first place. For hungry vegetarians, meat surprises like this are pretty disgusting. I know it's hard to keep franchises staffed in little towns and I imagine the workers at this store were just overwhelmed or over-worked as so many service-industry people are these days. And for that, I have empathy but I would be remiss if I didn't share this review. I wish these people better days. We won't be returning, sadly.
Atmosphere: 4
Food: 2
Service: 4
Manager was great (we're assuming she was the manager). There was a bit of a delay in our food being ready but she was pleasant and took care of us
Atmosphere: 3
Food: 3
Service: 5
Came here for the Tesla charger and figured I would grab a bite to eat. My kids were bummed that the playground was closed. There were tacky signs everywhere saying no free refills and a number of other policies changes that felt unnecessary. Out of all the ways to save money cutting free refills for soda that is usually cheaper than the cup seems petty.
I was going to rate this place lower because the atmosphere is rough but they made a solid burger. The few times I’ve been to sonic for food have been unremarkable so to get some decent food was a nice surprise. I would come back again.
Atmosphere: 1
Food: 4
Service: 3
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