Applebee's Grill + Bar
2225 TX-256 Loop, Palestine
(903) 729-8888
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
They charged us for an extra shot twice and blamed it in the system. Please check your receipts and make sure they aren't pocketing that extra money for whatever reason.
Atmosphere: 5
Food: 5
Service: 1
You need to uncover your 3005 sign. Put it where it can be seen. If it weren’t for the fact that no one came to greet us and seat us we would never have seen it. We won't be back to Applebee's
Nice place. They over charged me so make sure you read the receipt before you pay.
Atmosphere: 4
Food: 3
Service: 4
Great food and great wait staff. Meal was served hot!
Atmosphere: 5
Food: 5
Service: 5
Waitress didn't want to be there. Took order wrong but manger took care of us. We worked it out. Will be back. Hopefully different Waitress
Atmosphere: 5
Food: 4
Service: 1
We just ate here, and sadly, the experience was frustrating from the start. They were out of basic supplies — no spoons for soup, no breadsticks — which clearly shows poor planning or management.
The air conditioning wasn’t working, and while our server seemed nice, he appeared to be juggling way too many roles — bartending, waiting tables, fixing the front door, and even working in the back. Maybe that’s why he vanished when it was time for us to get our check. But with only two tables in the entire restaurant, it shouldn’t have been that hard to find someone to help.
As I stood waiting, I noticed two employees sitting around on their phones. A what it looked like, the manager went over to them, saw me clearly waiting, made eye contact — then turned away and stared out the window. No offer to help. After nearly ten minutes, I had to walk over and ask for someone to find our waiter so we could leave. The girls didn’t even look up, and the manager just said, “Oh, here he comes,” with no apology.
The whole place felt disorganized and poorly managed. No spoons to eat soup? Really? We won’t be back.
Atmosphere: 1
Food: 1
Service: 2
It was good.
Atmosphere: 5
Food: 5
Service: 5
Everything was great and Vanessa was the best server that I have ever had there. I highly recommend this place, and I would ask for Vanessa. We will be back.
Atmosphere: 5
Food: 5
Service: 5
This establishment need to get the AC fixed it is 7pm and at least 80 degrees in here. There could be a potential for profit here but why would a customer want to sit and try to enjoy their meal or drinks while they sweat ro death In the Texas heat. NOT to mention the employees I could only imagine how they feel being here all day. I left here feeling sick from the heat. The bartender was amazing and did everything in his power to take care of us. I WOULD NOT RECOMMEND ANYONE COME HERE UNLESS YOU ARE CHEAP AND LIKE TO SWEAT!
Atmosphere: 1
Food: 1
Service: 5
Edit...they did reach out to me ONCE (both the survey folks & supposedly the GM) and asked for contact information, which I gave them. HOWEVER, they have never followed through with actually speaking to me even though they expressed their interest in doing so. None of me & mine (or my friends) will ever drop even a penny in their parking lot again after all these years. Sad how they don't value they loyal customers. A month & a half I've given them to address the issue. If I could give them zero stars I would at this point. That goes for local & corporate. If you give a good review is the only way you get a response apparently. DONE.
My order was burnt/cremated. When the manager was notified, she never came to even speak to me. Even though there were only 3 tables when I was there. It was relayed through my server (who was great) that it was the fish's fault it was burnt. I could reorder if i liked, but it would likely come out the same way because the last order of fish that came in was bad. Not human error...fish! As if the fish was running the fryer. I've worked the line in several places. Adjusting cook time is a simple fix. Highly disappointed since we've been earing there since it opened. If it can't be cooked properly instead of cremated then it needs to be 86'd. Or train the line on watching what is actually frying.
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
They are always out of a lot of things one menu. This week no icecrem So no dessert
Atmosphere: 3
Food: 3
Service: 4
Loved our time at Applebee's. The Chicken Wonton was amazing. My husband had a small problem with his chicken sandwich, but the server and manager were quick to make it right. We love spending time there for a date lunch
Atmosphere: 4
Food: 5
Service: 5
Great server
Atmosphere: 5
Food: 5
Service: 5
Our server was great and very informative. We had the all you can eat. We were never without food. Definitely have to go back real soon.
Atmosphere: 5
Food: 5
Service: 5
Was a fantastic experience! Food was amazing! Service was great and great atmosphere! Haven't been in years do to poor quality in Food. They've obviously improved! We will be back!
Atmosphere: 5
Food: 5
Service: 5
Loading...