Chick-fil-A

1940 TX-256 Loop, Palestine
(903) 922-7168

Recent Reviews

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KRYSTAL TAYLOR

Mrs. Becky is awesome! I was having difficulty with my mobile order and had to call the restaurant......super friendly and helpful!! Great asset to this team!

Food: 5

Service: 5

Ms C

This was the strangest CFA that I've encountered. It was almost as though the people inside of the restaurant were invisible. There were people waiting to order, but they didn't say anything to us. They kept walking past us. Unfortunately, we expect a high level of service because that's all we are accustomed to. There was no, "Sorry, I'll be with you in a moment," but it was almost as though we had invisibility cloaks on.

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Fries, Sandwich, Sauce, Cobb Salad

Alfredo Gastelum

Why did it take 20 minutes waiting in drive through for chicken? O ordered spicy deluxe and chicken straps? All you guys cook is chicken in the afternoon.

Atmosphere: 4

Food: 5

Service: 1

T.J. Hunter

Drink sizes are ridiculous small. The shakes are overpriced for the amount you get.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fries, Sandwich, Chick-Fil-A Waffle Potato Fries

Stephanie Rabalais

When I am able will be back. Friendly smiling faces. Hot fresh food. Yep yep

Atmosphere: 5

Food: 5

Service: 5

David Carey

Got a chicken sandwich the bread was kind of dry and crumbly like it had been frozen.

Parking: Parking lot on side tore up with potholes be careful you might fall in a big one.

Recommended dishes: Cobb Salad

Tracy Seaney

Wonderful people that absolutely know customer service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Sandwich

Jinger Johnson

I love Chick-fil-a. I have never had to leave a bad review for them before. I usually stop by one in Tyler, Tx, but today, I was working in Palestine, so I stopped to get some nuggets for the drive home. 1st, I don't understand why you have 2 drive-thrus open when only one person is taking orders. 2nd, my food was dry and overcooked. The fries were good, but the chicken was almost burnt.

Atmosphere: 1

Food: 2

Service: 2

Recommended dishes: Fries

Erica Garza

Good grilled chicken

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Grilled Chicken Sandwich, Spicy Chicken Sandwich, Sauce, Spicy Southwest Salad, Grilled Chicken Sandwich Meal, Chick-Fil-A Waffle Potato Fries

Devin Chaisson

The entire staff must be mind controlled to either not read or ignore the words "No pickles" 3rd time they have put pickles on my sandwich. They will serve the pickle overlords no matter the cost.

Atmosphere: 1

Food: 1

Service: 1

Michael Simpson

Great service and food

Atmosphere: 5

Food: 5

Service: 5

Serena Lambright

Took F O R E V E R to get our food, and the inside drive-thru worker was not nice at all. There was literally no one else in the drive-thru line. No idea what could've taken that long unless they had to drive out to the farm and the chickens.

Food: 3

Service: 2

Recommended dishes: Fries

Cheyenne McNabb

The food is always well prepared, and the service is kind and welcoming. Cleanliness is obviously held as a priority in this location, as seen throughout multiple visits.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sauce, Chick-Fil-A Grilled Chicken Club Sandwich, Chick-Fil-A Waffle Potato Fries

Body & Mind Connections

Grabbed lunch real quick before I headed back outta town and experienced a quick line, friendly service, and fantastic food. My favorite is the spicy chicken combo with lemonade ❤️‍🔥❤️‍🔥❤️‍🔥

Food: 5

Service: 5

Recommended dishes: Spicy Chicken

Jeni D

I used the app, was able to get free food from a reward for using the app. I bought the Southwest salad with chicken and creamy avocado dressing. It was delicious. I redeemed my offer for a free chicken sandwich and redeemed rewards points for a brownie. Lunch and dinner brought to me in the parking lot with curbside delivery! Smiling faces with positive words and yummy food. Love it!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Spicy Chicken, Spicy Chicken Sandwich, Sandwich, Sauce, Spicy Southwest Salad, Chick-Fil-A Waffle Potato Fries

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