Chick-fil-A

1940 TX-256 Loop, Palestine
(903) 922-7168

Recent Reviews

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Dusty Starr

Good stuff good people we would stop there again

Atmosphere: 5

Food: 5

Service: 5

Austin Gross

The Lords chosen chicken

Atmosphere: 4

Food: 5

Service: 5

Hayley Warner

Waited in line for an hour in a half opening day, but SOOO worth it!! Amazing environment! ❤️❤️❤️

J Carpenter

Absolute slowest chick fil A I have ever been to.

Service: 1

Mary Losoya

My chicken strip meal came with tiny pieces of chicken. Shrinkflation at its best, I suppose...

Atmosphere: 3

Food: 1

Service: 3

LaKia Godfrey

My order was made completely wrong. Asked for a regular sandwich with lettuce and tomato (no cheese). Received a sandwich with no buns and pepper jack cheese. Returned straight back to the restaurant and the same person that serviced me greeted me and I presented the issue as well as the sandwich to her. Was told I’d get my sandwich straight away. I was made to watch as at minimum 15 other people (every person actively waiting in the restaurant) got serviced ahead of me, excluding those looking for refills. Then after all of those people cleared out my order was presented as an “On the fly,” order. There was no apology, no, “Thank you for your patience.” No reward compensation offer. Half of my lunch hour from work was spent waiting for my food even though I presented the issue straight away. That whole team needs a reminder of what the customer experience means. That was a ZERO star experience. Couldn’t even enjoy my food after that.

Atmosphere: 4

Food: 4

Service: 1

Louise Kirkland

Chick-fil-A is always a good place to eat. However, I was disappointed in this one in Palestjne because I asked for the senior discount and was told that they don't have that. I got the feeling that the cashier didn't know how to do it but didn't want to ask for help. Luckily I was just traveling thru and won't need to go there again.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Fries, Sandwich, CT Chick-Fil-A Nuggets

TA7CDF

Very slow and often foul my order up. Breading is full of sugar.

Atmosphere: 1

Food: 1

Service: 1

Meagan A

Waited so long. Nuggets were overcooked and actually made me physically sick. This is probably my least favorite chick fil a.

Atmosphere: 4

Food: 1

Service: 4

Kelley Washburn

Food is always amazing! Staff is always friendly. Definitely recommend!

Shelley Handorf

Deborah was doing a great job working orders to dine in customers and refilling their drinks. Best I have seen! The older folks know how to work!

Atmosphere: 3

Food: 3

Service: 4

Starr Solis

Deborah, was such an amazing waitress! Her service was amazing! She helped with the trash and refills for my church group as we were on our way to church camp!

Ramferi Mata

The best Chick-fil-A we have been to in years. The spicy sandwich was top notch and crispy. Well done and not rushed. Very good customer service too.

KRYSTAL TAYLOR

Mrs. Becky is awesome! I was having difficulty with my mobile order and had to call the restaurant......super friendly and helpful!! Great asset to this team!

Food: 5

Service: 5

Ms C

This was the strangest CFA that I've encountered. It was almost as though the people inside of the restaurant were invisible. There were people waiting to order, but they didn't say anything to us. They kept walking past us. Unfortunately, we expect a high level of service because that's all we are accustomed to. There was no, "Sorry, I'll be with you in a moment," but it was almost as though we had invisibility cloaks on.

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Fries, Sandwich, Sauce, Cobb Salad

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