Chick-fil-A
1940 TX-256 Loop, Palestine
(903) 922-7168
Recent Reviews
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Food is always amazing! Staff is always friendly. Definitely recommend!
Deborah was doing a great job working orders to dine in customers and refilling their drinks. Best I have seen! The older folks know how to work!
Atmosphere: 3
Food: 3
Service: 4
Deborah, was such an amazing waitress! Her service was amazing! She helped with the trash and refills for my church group as we were on our way to church camp!
The best Chick-fil-A we have been to in years. The spicy sandwich was top notch and crispy. Well done and not rushed. Very good customer service too.
Mrs. Becky is awesome! I was having difficulty with my mobile order and had to call the restaurant......super friendly and helpful!! Great asset to this team!
Food: 5
Service: 5
This was the strangest CFA that I've encountered. It was almost as though the people inside of the restaurant were invisible. There were people waiting to order, but they didn't say anything to us. They kept walking past us. Unfortunately, we expect a high level of service because that's all we are accustomed to. There was no, "Sorry, I'll be with you in a moment," but it was almost as though we had invisibility cloaks on.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Fries, Sandwich, Sauce, Cobb Salad
Why did it take 20 minutes waiting in drive through for chicken? O ordered spicy deluxe and chicken straps? All you guys cook is chicken in the afternoon.
Atmosphere: 4
Food: 5
Service: 1
Drink sizes are ridiculous small. The shakes are overpriced for the amount you get.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Sandwich, Chick-Fil-A Waffle Potato Fries
When I am able will be back. Friendly smiling faces. Hot fresh food. Yep yep
Atmosphere: 5
Food: 5
Service: 5
Got a chicken sandwich the bread was kind of dry and crumbly like it had been frozen.
Parking: Parking lot on side tore up with potholes be careful you might fall in a big one.
Recommended dishes: Cobb Salad
Restaurantji Recommends
Wonderful people that absolutely know customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Sandwich
I love Chick-fil-a. I have never had to leave a bad review for them before. I usually stop by one in Tyler, Tx, but today, I was working in Palestine, so I stopped to get some nuggets for the drive home. 1st, I don't understand why you have 2 drive-thrus open when only one person is taking orders. 2nd, my food was dry and overcooked. The fries were good, but the chicken was almost burnt.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Fries
Good grilled chicken
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Grilled Chicken Sandwich, Spicy Chicken Sandwich, Sauce, Spicy Southwest Salad, Grilled Chicken Sandwich Meal, Chick-Fil-A Waffle Potato Fries
The entire staff must be mind controlled to either not read or ignore the words "No pickles" 3rd time they have put pickles on my sandwich. They will serve the pickle overlords no matter the cost.
Atmosphere: 1
Food: 1
Service: 1
Great service and food
Atmosphere: 5
Food: 5
Service: 5
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