We loved Mary of Puddin Hill when they were at Greenville, Tx. These taste nothing like the good ones we used to get and look nothing like them either. Below you can see what was sent compared to what is advertised. It has way more dates than the original recipe and are very dry. They are NOT worth the price they are asking. They may say the recipe did not change but they have or they sent us an old one. I wouldn’t know because there is no expiration date listed.
Brenda Peery
I had purchased Brownies for a friend's birthday in March 2021 . I recently had a visit from my friend and asked how she and her husband liked them. Her husband had a strange look on his face and nudged my friend he didn't want her to tell me that neither of them liked the brownies. They ended up just throwing them away. She and I have been friends for many years and I felt so bad I have never known her to ever turn down a brownie.
Kathryn Estrada
Love, love, love their pecan fruit cake.So delicious!
Nancy Stines
These aren't the fruitcakes I remember. All they are is dates and nuts. They certainly don't look like their pictures. Very disappointed!
Martha Faucette
The Little Puds are everything! My family and I have ordered these since the 1980’s- they are divine!
Goofyvideos
Horrible experience!Ordered 12/10/18 for guaranteed delivery before Christmas. Never arrived and tracking says only a label was created. I emailed them, messaged them on fb, and left 2 messages via their 800 number with no response. Finally called them directly at their Palestine tx location on 12/26. No apologies just said it runs late sometimes. She said she would "research it more" and call me back in 2 days. No callback and now tracking number says shipment cancelled. I had 4 people I was sending their product to.NEVER AGAIN!
Jeremy Smith
Delicious
RD C
Horrible experience!
Elaine Free Roberson
Customer service is very disappointing. I have ordered from them for many years, but this is my last order due to them waiting a week to ship an order that was placed on December 12 and not notifying me there would be a delay. Nothing on the website indicated there would be a delay. As of today, December 27, the recipient has not received it.
both of my international orders never arrived, Mary of Puddinhill should inform the customer that the orders sent may or may not arrive. Very disappointed with their customer service, no refunds or policy changes mentioned or given but I wanted to put this feedback out there for other people who have loved ones in Germany or in England as these were the places I put an order to. Left a bad taste in customer service experience. Will be more careful next time sending Christmas Gifts. Mary of Puddinhill, you are an awesome baker, please stop your international sending so others don't also lose their money.
Sehnaz
both of my international orders never arrived, Mary of Puddinhill should inform the customer that the orders sent may or may not arrive. Very disappointed with their customer service, no refunds or policy changes mentioned or given but I wanted to put this feedback out there for other people who have loved ones in Germany or in England as these were the places I put an order to. Left a bad taste in customer service experience. Will be more careful next time sending Christmas Gifts. Mary of Puddinhill, you are an awesome baker, please stop your international sending so others don't also lose their money.
Fly High Little Bunny
BE AWARE - this place closes at 3PM Mon-Thur and 2PM on Friday. I arrived at 3:13PM on a Thursday. There was another putative customer already knocking on their door in frustration. I guess they're serious about their closing time.
A. N.
The praline pecan pie is like eating a large version of the best praline you have ever tasted anywhere. You don't need to serve a large slice... it's rich... but the general opinion was it is amazing. Order it. Worth the price.
GINA GARCIA (GINGAR)
Awww this place is amazing since my childhood, I can't wait to visit the new location❤
We loved Mary of Puddin Hill when they were at Greenville, Tx. These taste nothing like the good ones we used to get and look nothing like them either. Below you can see what was sent compared to what is advertised. It has way more dates than the original recipe and are very dry. They are NOT worth the price they are asking. They may say the recipe did not change but they have or they sent us an old one. I wouldn’t know because there is no expiration date listed.
I had purchased Brownies for a friend's birthday in March 2021 . I recently had a visit from my friend and asked how she and her husband liked them. Her husband had a strange look on his face and nudged my friend he didn't want her to tell me that neither of them liked the brownies. They ended up just throwing them away. She and I have been friends for many years and I felt so bad I have never known her to ever turn down a brownie.
Love, love, love their pecan fruit cake.So delicious!
These aren't the fruitcakes I remember. All they are is dates and nuts. They certainly don't look like their pictures. Very disappointed!
The Little Puds are everything! My family and I have ordered these since the 1980’s- they are divine!
Horrible experience!Ordered 12/10/18 for guaranteed delivery before Christmas. Never arrived and tracking says only a label was created. I emailed them, messaged them on fb, and left 2 messages via their 800 number with no response. Finally called them directly at their Palestine tx location on 12/26. No apologies just said it runs late sometimes. She said she would "research it more" and call me back in 2 days. No callback and now tracking number says shipment cancelled. I had 4 people I was sending their product to.NEVER AGAIN!
Delicious
Horrible experience!
Customer service is very disappointing. I have ordered from them for many years, but this is my last order due to them waiting a week to ship an order that was placed on December 12 and not notifying me there would be a delay. Nothing on the website indicated there would be a delay. As of today, December 27, the recipient has not received it.
Very friendly. Excellent cookies and pecan cakes.
Restaurantji Recommends
both of my international orders never arrived, Mary of Puddinhill should inform the customer that the orders sent may or may not arrive. Very disappointed with their customer service, no refunds or policy changes mentioned or given but I wanted to put this feedback out there for other people who have loved ones in Germany or in England as these were the places I put an order to. Left a bad taste in customer service experience. Will be more careful next time sending Christmas Gifts. Mary of Puddinhill, you are an awesome baker, please stop your international sending so others don't also lose their money.
both of my international orders never arrived, Mary of Puddinhill should inform the customer that the orders sent may or may not arrive. Very disappointed with their customer service, no refunds or policy changes mentioned or given but I wanted to put this feedback out there for other people who have loved ones in Germany or in England as these were the places I put an order to. Left a bad taste in customer service experience. Will be more careful next time sending Christmas Gifts. Mary of Puddinhill, you are an awesome baker, please stop your international sending so others don't also lose their money.
BE AWARE - this place closes at 3PM Mon-Thur and 2PM on Friday. I arrived at 3:13PM on a Thursday. There was another putative customer already knocking on their door in frustration. I guess they're serious about their closing time.
The praline pecan pie is like eating a large version of the best praline you have ever tasted anywhere. You don't need to serve a large slice... it's rich... but the general opinion was it is amazing. Order it. Worth the price.
Awww this place is amazing since my childhood, I can't wait to visit the new location❤
Loading...