Whataburger
1717 TX-256 Loop, Palestine
(903) 729-5737
Recent Reviews
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Breakfast this morning was wonderful! It's rare that I can get hash browns that are perfectly crispy on the outside. Most places have soggy hash browns. The gravy and biscuits were on point. The staff are so friendly and the restaurant was super clean. Way to go Palestine!
$3 Large French fries everyday. It was a phase. I'm not proud of it. BUT Whataburger helped me through it. God Bless Whataburger and God Bless Texas.
Love me some Whataburger!
Atmosphere: 5
Food: 5
Service: 5
This is the SLOWEST Whataburger in the chain. Food was also not very good for a place like WB.
Atmosphere: 1
Food: 1
Service: 1
Great food and customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
I've only ever had one bad experience out of the four times I've been to this place. Ok, maybe two. The correction for the bad one was terrible too. Manager Tiffany is not very nice and when I went to get my order replacement she didn't even do that right, and instead of saying something (bcz clearly I was an an inconvenience) I just left. When we first spoke on the phone she was rushing me off it and when I came in person, she was rushing again like she doesn't have time to deal with anyone. Other than dealing with her, my other items were fantastic!! Now I just go to Crockett Whataburger lol.
Atmosphere: 3
Food: 3
Service: 3
This Palestine Whataburger has gone bad. I won't be back unless something changes. Burger was horrible. Bad meat.....
Atmosphere: 3
Food: 2
Service: 4
I ordered online and came in today to get my food i put NO ONION AND NO MUSTARD the only things i took off and they put absolutely nothing on there but onion. pay closer attention to the orders workers.
What is with the Sunday crew? I won't be back. Totally inept.
Service: 1
Excellent food and service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Visited for brunch about 10:30am and before our order came out, the manager walked to our table to explain that they made a mistake on one of our meals. He apologized, asked if we’d like the other meals out to the table while they fixed the mistake, and gave my children cookies to make up for the mistake. The employees that brought the late meal were just as apologetic, and we didn’t even have to wait long. There aren’t many places that offer customer service like this anymore. Extremely professional and friendly. Who ever the owner is needs to know this current set of employees are wonderful! Keep up the great work! Fabulous customer service!
Atmosphere: 5
Food: 5
Service: 5
We visited from Florida and our family recommended we go to Whataburger and we did to celebrate our daughters birthday, food was good, service was great and LaSanta Lott made our visit extra special, she’s truly amazing and loves seeing others smile and loves her job 🥰
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple & Cranberry Chicken Salad, French Fries, Whataburger
The online ordering needs to be worked on. It should be for faster service, which it is not. Most everytime, it's 15-20 minutes to get your online order, never any less; 18 minutes total, it doesn't usually take that long when busy dining in. No need for a B lane if it's NOT getting used.
Food: 4
Service: 1
Recommended dishes: French Fries, Triple Cheeseburger Meal, Sweet & Spicy Bacon Burger, Breakfast Burger
Sorry for holding up the line a few minutes ago. They forgot my fries. Just got home. Fries are cold and I mean they are not warm. Didn't get my jalapeños I ordered. Hamburger flattened again. That's it. I don't like this WAB anyway. Nothing but Juicy Burger from here on out. If you want to experience a REAL WAB. If you ever go to Midland stop in at the I20 WAB as you come in. Those kids make an awesome WAB. And it's not flat. I never write reviews but this is ridiculous. 3/14/25 7:33PM Order 809019 out for good.
Food: 1
Service: 2
Slow as hell. Cold hamburger
Atmosphere: 1
Food: 1
Service: 1
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