Whataburger
1717 TX-256 Loop, Palestine
(903) 729-5737
Recent Reviews
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This is the second time I've had a run-in with this particular manager (Tiffany), my wife has done a mobile twice and my sandwich has been made incorrectly both times. And both times I have been given an unreasonable amount of attitude over having to throw away food which was made wrong. If you see her, find somewhere else to eat, cuz it ain't gonna be worth it.
Atmosphere: 1
Food: 4
Service: 1
You ain’t Texan if you don’t like Whataburger
Atmosphere: 5
Food: 5
Service: 5
Very kind staff. Delicious and consistent food. I really like their dr pepper blackberry shake. Super creamy and delish.
Atmosphere: 5
Food: 5
Service: 5
KAMILLE IS THE SWEETEST!!!
Atmosphere: 5
Food: 5
Service: 5
Excellent food.
Atmosphere: 4
Food: 5
Service: 5
Nice Staff 👍🏾👍🏾
Atmosphere: 5
Food: 5
Service: 5
So I ordered the crispy chicken sandwich combo with fries and a drink. I pull up to the window. The employee does not confirm my order. She just hands it to me. I asked her if I could have some spicy ketchup for the fries. She says yeah it’s in the bag. I say OK thank you and I open the bag and I don’t see any ketchup for fries. So then I see a young gentleman walking by and I asked him if I could have some and he says he will go get it. Then she shouts really loud was there no ketchup in the bag? I said no ketchup in the bag and also no napkins. She was like oh my gosh I can’t believe it. Then I look at my chicken sandwich and I see that it’s grilled. I had ordered a crispy one. I also notice that they put my sauce on the side in a little container to go, but they didn’t put a plastic utensil in there to apply it with. So all in all I would say that this Whataburger is not worth going to because you’ve got someone working the window who won’t even look in your bag to doublecheck something when you ask politely. They just flat out say it’s in there when it’s not. On top of that, won’t even confirm the order to make sure it’s the correct order.Then they act surprised when you point all of this out to them.Just pure laziness. It’s amateur hour over there, and we can’t even supply our customers with napkins let alone get an order correct.
Atmosphere: 1
Food: 1
Service: 1
$20 for 6 small chicken strips, 1 medium drink, 1 medium fry, and 1 burnt piece of toast. Not worth it.
Food: 2
Service: 4
Love Jessica, she knows my order.
Atmosphere: 5
Food: 3
Service: 5
Whataburger, need I say more?
Restaurantji Recommends
RGR Racing sent me. Go #63 Wataburger Ford Mustang!
Atmosphere: 5
Food: 5
Service: 5
I literally order the picture on the menu. A number 1, no additions, no deletions. Not only that, it was an app order, literally spelled out in black and white. The tag on the bag literally said 1 -WB. When I got home and opened the bag, did I have a number 1? Nope. I had a single patty, grilled onions, sweet and spicy sauce. Nothing remotely close to the number 1. I appreciate fast food, but does it have to be so fast that you can't even get the absolute original menu item correct. And the price... when you're picking up food through a windiw for more than the price at a sit down restaurant... c'mon, give me some effort. They were not understaffed and they were not too busy. I saw plenty of employees and the line was not wrapped around the corner. I'm not sure what the excuse was this time, but I'm sure someone has one.
Atmosphere: 5
Food: 1
Service: 5
Burgers were perfectly made and service was great. Restaurant was very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger
They are so busy, because they are so busy they are rude. I told them they were out of both teas and they said we don't have time right now to fill them.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Whataburger
Great quick burgers. Sweet tea is always good.
Atmosphere: 5
Food: 5
Service: 5
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