El Bolillo Bakery

917 Southmore Ave, Pasadena
(713) 643-2625

Recent Reviews

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Carlos

Super delicious bread at great prices with excellent customer service!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bakery

Lisa Romero

So pleased with customer service, fresh pastries as well as those tamales they sell. Employees are courteous and even offered to attend to my sugar need by asking if I needed help holding the tray since I am currently medically healing and using a cane to be mobile, independently. Thanks to the compassionate employees who offered to help fulfill my sugar fix. Props to the working crew who were there after 5pm yesterday ! Keep that top notch Custer Service , it makes all the difference for any business. Thank ya’ll!

Atmosphere: 5

Food: 5

Service: 5

Blanca Salinas

Being in El Bolillo is like having a little piece of Mexico nearby,??❤️

Parking: There is always a place available, with great accessibility to enter or leave the store

Kid-friendliness: It has different desserts or cookies for the children

Wheelchair accessibility: They can enter easily if they are in a wheelchair

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rebanada de Oreo Tres Leches, Rebanada de Fresa 3 Leches

Reyna Salazar

Best sweet bread, great prices, and really good service. I went today to buy a lot of bread and asked for a box instead Epifania & Carmen took extra care of my order, and arranged everything carefully. Thank you for your great service ladies.

Atmosphere: 5

Food: 5

Service: 5

Silvia Garcia

Love there Btead the environment is very good and there prices are good.

Atmosphere: 5

Food: 5

Service: 5

Amanda Suarez

Sweets all of excellent quality

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rebanada de Fresa 3 Leches

Debbie Porter

Fantastic bakery from donuts to wedding cakes, savory treats too. It's huge so much to offer it was overwhelming so do plan on coming back often. Fair prices.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Unicorn Cake, Bakery

Gessell Leon

I had a bad experience with the establishment, since I entered with my kitten, which was covered with a blanket and could hardly be seen, until I entered and a lady approached me and told me that I could not be there with the kitten, that I had to wait. outside. Waiting in the lobby of the bakery, an employee came out with a very bad mood and character and told me that animals are not allowed here. I told her that I didn't know since we were tourists and that I also didn't see any signs or signs saying that pets were prohibited. entrance with animals, the very rude lady told me that no establishment could enter with animals, that I must have known that. It would be good if they put signs up so you know, and also teach your employees to provide good customer service.
The truth is that the staff needs more friendliness and, above all, more tact when talking to customers. The truth is that the attention is terrible and I am not going to recommend the site. It's a shame that because of a little kindness they lose customers.

Service: 1

Mercedes Moredock

Awesome experience overall!!!!
Yesterday was my "berry 1st" granddaughter's birthday and celebrated with a cake and cupcakes that were baked at this location. The process was absolutely easy, gave the GM a general idea of what I wanted and the results were impressive!!! They definitely outdid it. Tres Leches cake was delicious and so were the vanilla cupcakes!
This is not the first time I order with Lazaro and will definitely not be the last! ¡Excelente Servicio y Trabajo!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake

Keylin Cabrera

I have eaten the bread that they sell and I think it is very good, more than all the bolillo, very delicious, I give it 5 stars as well as the churros, for that reason I decided to buy a cake on July 24 to surprise my daughter, we ordered it from Hello Kitty on cake the decoration is beautiful I give it a 10 but the taste is a horrible 0 the pink luster was horrible the ugliest thing you couldn't even eat we ordered it tres leches the cake was super dry the luster really couldn't be eaten we ended up throwing away the price I paid 81 dollars When I saw it I thought it was fair but when I tried it, it wasn't really a scam in taste ?

Atmosphere: 3

Food: 1

Service: 3

David Martinez

When it comes to exceptional service, Lazaro and his team at the Pasadena El Bolillo location are the epitome of excellence. Their professionalism and dedication sharply contrasted with the dreadful experience at the Wayside location, where Jose, the rude and arrogant manager, nearly ruined a little boy's first birthday celebration.

Jose’s poor service was nothing short of a disaster, threatening to overshadow a milestone event with his unprofessionalism. However, Lazaro and his team stepped in with unparalleled skill and commitment. Their quick action and meticulous attention to detail transformed a potential catastrophe into a joyous occasion, turning a difficult situation into a memorable celebration.

For anyone seeking reliable and top-notch service, Lazaro and his Pasadena El Bolillo team are the clear choice. They exemplify what true customer care should be, proving that no challenge is too great when handled by the right professionals.

When it comes to exceptional service, Lazaro and his team at the El Bolillo Pasadena location are the epitome of excellence. Their professionalism and dedication contrasted greatly with the miserable experience at the Wayside branch, where José, the rude and arrogant manager, almost ruined a child's first birthday celebration.

José's poor service was a total disaster, threatening to overshadow such an important event with his lack of professionalism. However, Lazaro and his team intervened with unmatched skill and commitment. Their quick action and meticulous attention to detail transformed a potential catastrophe into a joyous occasion, turning a difficult situation into a memorable celebration.

For those looking for reliable, top-notch service, Lazaro and his team at El Bolillo in Pasadena are the clear choice. They exemplify what true customer care should be, proving that no challenge is too big when handled by the right professionals.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake, Bakery

Soledad Tellez

I went for a bolillo but it was very expensive for me 5 bolillos 2 bolillos with cheese and jalapeño 2 Mexican things 27 dollars I wanted to ask why so much but the two girls ignored me very ugly what a shame because the bread is very delicious but very expensive already

Atmosphere: 5

Food: 5

Service: 3

Leo Keller

Very reasonable prices , clean , variety

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bakery

Sara Trujillo

Always delicious and fresh! I learned they have a Mexican and Salvadorian side. Pretty cool.

Norma Yera

I recently visited this bakery. I'm from Milwaukee, WI. It is by far the best Mexican bakery Ive ever seen,or been in. It's beautifully decorated, clean,the art work and the smells are just heavenly. Those Churros are the best, only better ones I've had, were in Tampico, Tamps. Mexico. If I could take 2 dz with me my grands and kids would love it. Maybe I'll find a way. The bolillo's are so soft,fresh and delicious! I will come here every time I'm in Pasadena or the Houston area! Continued blessings and keep doing what your doing!!!! ????????????

Atmosphere: 5

Food: 5

Service: 5

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