I order a munchie meal and I asked for no pickles because I am deathly allergic and my brother had to use an EpiPen on me.
Atmosphere: 3
Food: 5
Service: 5
Miguel Barraza
Ordered 50 tacos and they DID NOT GIVE A SINGLE SAUCE even after I put a note to put extra taco sauce,Even after that Tacos were dipped in oil and you take a bite and at that point you could just drench youre face in it these tacos were dripping in oil DO NOT GET TACOS FROM HERE!!l
Atmosphere: 1
Food: 1
Service: 1
Starr Gonzales
Today I went to my local Jack in the box this young lady made my experience there not so great. When ordering my food this young lady was not able to hear me I was repeating myself over and over and she started to laugh not sure if she found situation funny or what. I go to pay my food and this girl snatches it from my hand and closes the window I then say I will call corporate about her she then gives me card nicely now ! And then tells me to proceed to go around and not allow to tell her I need buttermilk, ketchup and taco sauce. She stares at me trying to tell her what I need through the closed window and gets bother employee to hear me out and she says yes ma'am the correct way to respond and treat customers and I do as told go around and wait for my order but this young lady was not having a good day or something. I then go in building and she's making a new story with employees. Just wow just wow
Atmosphere: 1
Food: 1
Service: 1
Mary Crowe
I have never been somewhere where someone was so annoyed to take my order. They cut me off when I’m ordering and when I ask for potatoe wedges he literally yelled no we’re out! Then when I waited for my total he yelled are you done?! I said yes and he said well pull around! I will never come back to this location. Apparently I’m a problem for ordering food.
Atmosphere: 1
Food: 1
Service: 1
D B
This place is dirty. The drive thru worker was so rude. They didn't give me my tacos.
Atmosphere: 2
Food: 2
Service: 2
Shellie Bryant
The staff here is always polite and helpful. They are also considerate of your time and get the food out as quickly and efficiently as possible.
Atmosphere: 4
Food: 4
Service: 5
Josette Nelson
I bought 3 breakfast Jacks and 3 Jumbo Jack Cheeseburger they service it's good but all of burger were cold 😔
Atmosphere: 3
Food: 1
Service: 4
garrick97
Took way too long to get our food, we were shorted on our eggrolls we ordered and we only received ranch with none of the sauces we actually asked for. Idk what happened to this location but your quality standards on everything has dropped significantly
Michael Courtney
This is the most worthless place to go at night I waited 30 min in front from a online order bunch of kids work here only one guy who is older knows what he is doing he should be manager not the lazy kids they have working calling corporate
Food: 3
Service: 1
Rey Ruiz
It's a toss up if you'll get your food in 2 mins or 20 when it comes to nighttime. If you get the black dude you're good, if it's the white one, I feel sorry for you.
After dark hours aren't so helpful They need new employees.
Atmosphere: 4
Service: 4
Frankie Mo. HD
I take all the nice things I said back I have been coming here since this facility was built and these last few months the order and accuracy has been pretty horrendous I had to go back tonight because finally I had enough of getting the wrong order and the manager was acting all high and mighty because I took two bites of the sandwich to find out that it was the wrong kind of sandwich because the first bite I took I thought I must have been crazy that it was not what I ordered. Then she starts to have some kind of righteous moment with me because a percentage of the sandwich that was wrong in the first place was already bitten as if you could take a food back anyway and it was the wrong order in the first place This is very classic fast food business and I'm just tired of this being the only place that's open late at night for food Y'all have been abusing the late night food service game out here in Pasadena and it's a disgrace. I'm definitely not coming back because I know you have some salty people there I don't know what they're going to do to the food. So annoying so mf annoying this is the only option in Pasadena for late night. I regret being your customer for however long it is that building has been there. Disgrace. I should have put all those late night dollars into a Roth IRA. This is what you're doing to the community. My city deserves better.
Atmosphere: 1
Food: 1
Service: 1
chris youngquest
What the hell does it take to get fresh food and the proper order from this place??!! Once again a roll of the dice. 6:30pm 2 tacos, Jr. Bacon cheeseburger and small sweet tea, simple, right? The tacos were cold, stale and no cheese, only got jr. cheeseburger no bacon, she didn't hear the bacon part I guess. At least they got the small tea right!! Maybe District Manager should secretly do a drive through! Disgusting!!
Jason Smith
Fast and fresh- the good was excellent
Recommended dishes: Breakfast Sandwich
Olga Navarro
They don't give the exact point to the emaciated toasted potatoes
I order a munchie meal and I asked for no pickles because I am deathly allergic and my brother had to use an EpiPen on me.
Atmosphere: 3
Food: 5
Service: 5
Ordered 50 tacos and they DID NOT GIVE A SINGLE SAUCE even after I put a note to put extra taco sauce,Even after that Tacos were dipped in oil and you take a bite and at that point you could just drench youre face in it these tacos were dripping in oil DO NOT GET TACOS FROM HERE!!l
Atmosphere: 1
Food: 1
Service: 1
Today I went to my local Jack in the box this young lady made my experience there not so great. When ordering my food this young lady was not able to hear me I was repeating myself over and over and she started to laugh not sure if she found situation funny or what. I go to pay my food and this girl snatches it from my hand and closes the window I then say I will call corporate about her she then gives me card nicely now ! And then tells me to proceed to go around and not allow to tell her I need buttermilk, ketchup and taco sauce. She stares at me trying to tell her what I need through the closed window and gets bother employee to hear me out and she says yes ma'am the correct way to respond and treat customers and I do as told go around and wait for my order but this young lady was not having a good day or something. I then go in building and she's making a new story with employees. Just wow just wow
Atmosphere: 1
Food: 1
Service: 1
I have never been somewhere where someone was so annoyed to take my order. They cut me off when I’m ordering and when I ask for potatoe wedges he literally yelled no we’re out! Then when I waited for my total he yelled are you done?! I said yes and he said well pull around! I will never come back to this location. Apparently I’m a problem for ordering food.
Atmosphere: 1
Food: 1
Service: 1
This place is dirty. The drive thru worker was so rude. They didn't give me my tacos.
Atmosphere: 2
Food: 2
Service: 2
The staff here is always polite and helpful. They are also considerate of your time and get the food out as quickly and efficiently as possible.
Atmosphere: 4
Food: 4
Service: 5
I bought 3 breakfast Jacks and 3 Jumbo Jack Cheeseburger they service it's good but all of burger were cold 😔
Atmosphere: 3
Food: 1
Service: 4
Took way too long to get our food, we were shorted on our eggrolls we ordered and we only received ranch with none of the sauces we actually asked for. Idk what happened to this location but your quality standards on everything has dropped significantly
This is the most worthless place to go at night I waited 30 min in front from a online order bunch of kids work here only one guy who is older knows what he is doing he should be manager not the lazy kids they have working calling corporate
Food: 3
Service: 1
It's a toss up if you'll get your food in 2 mins or 20 when it comes to nighttime. If you get the black dude you're good, if it's the white one, I feel sorry for you.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
After dark hours aren't so helpful They need new employees.
Atmosphere: 4
Service: 4
I take all the nice things I said back I have been coming here since this facility was built and these last few months the order and accuracy has been pretty horrendous I had to go back tonight because finally I had enough of getting the wrong order and the manager was acting all high and mighty because I took two bites of the sandwich to find out that it was the wrong kind of sandwich because the first bite I took I thought I must have been crazy that it was not what I ordered. Then she starts to have some kind of righteous moment with me because a percentage of the sandwich that was wrong in the first place was already bitten as if you could take a food back anyway and it was the wrong order in the first place This is very classic fast food business and I'm just tired of this being the only place that's open late at night for food Y'all have been abusing the late night food service game out here in Pasadena and it's a disgrace. I'm definitely not coming back because I know you have some salty people there I don't know what they're going to do to the food. So annoying so mf annoying this is the only option in Pasadena for late night. I regret being your customer for however long it is that building has been there. Disgrace. I should have put all those late night dollars into a Roth IRA. This is what you're doing to the community. My city deserves better.
Atmosphere: 1
Food: 1
Service: 1
What the hell does it take to get fresh food and the proper order from this place??!! Once again a roll of the dice. 6:30pm 2 tacos, Jr. Bacon cheeseburger and small sweet tea, simple, right? The tacos were cold, stale and no cheese, only got jr. cheeseburger no bacon, she didn't hear the bacon part I guess. At least they got the small tea right!! Maybe District Manager should secretly do a drive through! Disgusting!!
Fast and fresh- the good was excellent
Recommended dishes: Breakfast Sandwich
They don't give the exact point to the emaciated toasted potatoes
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