The staff here is always polite and helpful. They are also considerate of your time and get the food out as quickly and efficiently as possible.
Atmosphere: 4
Food: 4
Service: 5
Josette Nelson
I bought 3 breakfast Jacks and 3 Jumbo Jack Cheeseburger they service it's good but all of burger were cold 😔
Atmosphere: 3
Food: 1
Service: 4
garrick97
Took way too long to get our food, we were shorted on our eggrolls we ordered and we only received ranch with none of the sauces we actually asked for. Idk what happened to this location but your quality standards on everything has dropped significantly
Michael Courtney
This is the most worthless place to go at night I waited 30 min in front from a online order bunch of kids work here only one guy who is older knows what he is doing he should be manager not the lazy kids they have working calling corporate
Food: 3
Service: 1
Rey Ruiz
It's a toss up if you'll get your food in 2 mins or 20 when it comes to nighttime. If you get the black dude you're good, if it's the white one, I feel sorry for you.
Atmosphere: 5
Food: 5
Service: 1
Claudia Boss lady Shutyomoufcletus
After dark hours aren't so helpful They need new employees.
Atmosphere: 4
Service: 4
Frankie Mo. HD
I take all the nice things I said back I have been coming here since this facility was built and these last few months the order and accuracy has been pretty horrendous I had to go back tonight because finally I had enough of getting the wrong order and the manager was acting all high and mighty because I took two bites of the sandwich to find out that it was the wrong kind of sandwich because the first bite I took I thought I must have been crazy that it was not what I ordered. Then she starts to have some kind of righteous moment with me because a percentage of the sandwich that was wrong in the first place was already bitten as if you could take a food back anyway and it was the wrong order in the first place This is very classic fast food business and I'm just tired of this being the only place that's open late at night for food Y'all have been abusing the late night food service game out here in Pasadena and it's a disgrace. I'm definitely not coming back because I know you have some salty people there I don't know what they're going to do to the food. So annoying so mf annoying this is the only option in Pasadena for late night. I regret being your customer for however long it is that building has been there. Disgrace. I should have put all those late night dollars into a Roth IRA. This is what you're doing to the community. My city deserves better.
Atmosphere: 1
Food: 1
Service: 1
chris youngquest
What the hell does it take to get fresh food and the proper order from this place??!! Once again a roll of the dice. 6:30pm 2 tacos, Jr. Bacon cheeseburger and small sweet tea, simple, right? The tacos were cold, stale and no cheese, only got jr. cheeseburger no bacon, she didn't hear the bacon part I guess. At least they got the small tea right!! Maybe District Manager should secretly do a drive through! Disgusting!!
Jason Smith
Fast and fresh- the good was excellent
Recommended dishes: Breakfast Sandwich
Olga Navarro
They don't give the exact point to the emaciated toasted potatoes
I ordered from this Jack in the box twice online the first time found eggshells in my sandwich and the second time find a bread twist inside my burger and also tacos were cold caught up there and talked to a manager and they said all I could do is give you another burger with nothing in there that you could choke on I want my money back not nothing else
Food: 1
Service: 1
Jean Smith
Very polite at the drive through!
richard cortez jr.
took a chance on the new potatoe wedges. it be nice if they evenly spread the cheese instead of in just one corner
Atmosphere: 4
Food: 4
Service: 3
Christy Harris
Got charged twice for the same meal!
Atmosphere: 1
Food: 1
Service: 1
Juan Mancilla
Very bad service from a worker speaking in a very bad way
The staff here is always polite and helpful. They are also considerate of your time and get the food out as quickly and efficiently as possible.
Atmosphere: 4
Food: 4
Service: 5
I bought 3 breakfast Jacks and 3 Jumbo Jack Cheeseburger they service it's good but all of burger were cold 😔
Atmosphere: 3
Food: 1
Service: 4
Took way too long to get our food, we were shorted on our eggrolls we ordered and we only received ranch with none of the sauces we actually asked for. Idk what happened to this location but your quality standards on everything has dropped significantly
This is the most worthless place to go at night I waited 30 min in front from a online order bunch of kids work here only one guy who is older knows what he is doing he should be manager not the lazy kids they have working calling corporate
Food: 3
Service: 1
It's a toss up if you'll get your food in 2 mins or 20 when it comes to nighttime. If you get the black dude you're good, if it's the white one, I feel sorry for you.
Atmosphere: 5
Food: 5
Service: 1
After dark hours aren't so helpful They need new employees.
Atmosphere: 4
Service: 4
I take all the nice things I said back I have been coming here since this facility was built and these last few months the order and accuracy has been pretty horrendous I had to go back tonight because finally I had enough of getting the wrong order and the manager was acting all high and mighty because I took two bites of the sandwich to find out that it was the wrong kind of sandwich because the first bite I took I thought I must have been crazy that it was not what I ordered. Then she starts to have some kind of righteous moment with me because a percentage of the sandwich that was wrong in the first place was already bitten as if you could take a food back anyway and it was the wrong order in the first place This is very classic fast food business and I'm just tired of this being the only place that's open late at night for food Y'all have been abusing the late night food service game out here in Pasadena and it's a disgrace. I'm definitely not coming back because I know you have some salty people there I don't know what they're going to do to the food. So annoying so mf annoying this is the only option in Pasadena for late night. I regret being your customer for however long it is that building has been there. Disgrace. I should have put all those late night dollars into a Roth IRA. This is what you're doing to the community. My city deserves better.
Atmosphere: 1
Food: 1
Service: 1
What the hell does it take to get fresh food and the proper order from this place??!! Once again a roll of the dice. 6:30pm 2 tacos, Jr. Bacon cheeseburger and small sweet tea, simple, right? The tacos were cold, stale and no cheese, only got jr. cheeseburger no bacon, she didn't hear the bacon part I guess. At least they got the small tea right!! Maybe District Manager should secretly do a drive through! Disgusting!!
Fast and fresh- the good was excellent
Recommended dishes: Breakfast Sandwich
They don't give the exact point to the emaciated toasted potatoes
Restaurantji Recommends
I ordered from this Jack in the box twice online the first time found eggshells in my sandwich and the second time find a bread twist inside my burger and also tacos were cold caught up there and talked to a manager and they said all I could do is give you another burger with nothing in there that you could choke on I want my money back not nothing else
Food: 1
Service: 1
Very polite at the drive through!
took a chance on the new potatoe wedges. it be nice if they evenly spread the cheese instead of in just one corner
Atmosphere: 4
Food: 4
Service: 3
Got charged twice for the same meal!
Atmosphere: 1
Food: 1
Service: 1
Very bad service from a worker speaking in a very bad way
Service: 1
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