McDonald's

2001 Genoa Red Bluff Rd, Pasadena
(281) 487-4572

Recent Reviews

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Дэниел холмы

Hard ass fries break in half like twigs you can't even eat them that was 2 bags of fries the same b.s.i dont know why it dont show whole video i posted you can see where i break them in half like a damn twig 2 whole bags of hard fries

Atmosphere: 1

Food: 1

Service: 1

Andrew

Picked up a mobile order and when I got home I saw they forgot to give me a sandwich. I called the store and asked if I can get a refund since it was on the app. They said I would have to go in store for a refund. I told them I wasn't going back today that It'll be my next visit. When I returned, I explained the situation to the manager and told her I would take a refund or replacement. She said I have to have a receipt, I showed her the order on my app and she said that's not a receipt and I need to deal with the app. I don't care that I got ripped off but what really irritated me is how the manager treated me: no apology, no offer for a solution, treated almost like I was trying to pull a scam. That lady has no business working in customer service.

Louie Gomez

This McDonald’s location is a complete disaster from top to bottom.
The staff is careless, untrained, and rushes through orders they still manage to mess up. I was charged twice because the drive-thru employee couldn’t handle a basic order, and the food I received was cold, sloppy, and clearly not checked before being handed out.

I contacted the manager, who told me to bring the food back for a replacement. When I returned, they suddenly refused to honor their own promise because I didn’t have a receipt—something that was never mentioned in the first place. The excuse was pathetic, and the lack of accountability is unbelievable.

This place can’t get the simplest things right: a correct order, warm food, or consistent communication. The incompetence at this location is astounding, and it reflects a complete failure of leadership and training. I would strongly recommend avoiding this McDonald’s unless you enjoy wasting your time and money.

Atmosphere: 1

Food: 1

Service: 1

Jaime Lopez

Great place to eat with family.

Atmosphere: 5

Food: 5

Service: 5

John Lewis

Very busy restaurant, but they service you very well, dispite the volume of customers, no one leaves out upset or unsatisfied.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Big Mac, Sausage

DYLANDUDE !

Pretty good for a gas station.

Steve P

I got coffee, moving to self checkout and they gave me coffee.....sooo.. Not much to review

Atmosphere: 2

Food: 2

Service: 3

Garrett “Levi” Teague

Food same as usual. Service was bearable

Atmosphere: 3

Food: 3

Service: 2

Michael Ramirez

It was okay coffee tasted funny though 🤮

Karina Vargas

Excelente service

Atmosphere: 5

Food: 5

Service: 5

Jason Guerrero

Wrong place

Atmosphere: 2

Food: 4

Service: 3

Jacob Salazar

Store always busy. But the works are always friendly

Atmosphere: 4

Food: 4

Service: 4

roderick smith

Good hot food 😋

Atmosphere: 4

Food: 4

Service: 4

Melody LaPointe

I ordered a Dr pepper, and I could taste how dirty the machine was. It tasted terrible!

jason roberson

Cooks at this location are good. But please, McDonald's go back to the old fries. Years ago I might get a burger from somewhere else but could always went to McDonald's for the fries. Now they taste like every other restaurant

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