Papa Johns Pizza
138 Southmore Ave, Pasadena
(713) 534-7272
Recent Reviews
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I’ve been ordering pizzas from here for almost 5 years. I am sick and tired of we have no crushed peppers. We have no cheese.. Whoever runs or operates this location is doing a horrible job. This is the only Papa Johns I’ve ever gone to that never has crushed peppers or cheese.. Fix your store get your house in order.
Atmosphere: 3
Food: 3
Service: 2
Great food great quality service
Atmosphere: 5
Food: 5
Service: 5
Unprofessional, aggressive and biased.
Atmosphere: 1
Food: 3
Service: 1
The pizza is good but the $6.99 for a medium pizza is a scam, they actually charge like $8.99 plus $1.50 food tax, I'll no longer eat Pappa John's I paid $19.44 for two medium, the math ain't mathing!
Food: 2
I’ve been to a lot of pizza places over the years, but this one truly stands out above the rest. Every single time I order from here, I’m reminded why it’s my favorite. The moment you walk in, the warm aroma of freshly baked dough and melting cheese instantly makes your mouth water. The staff always greet you with genuine smiles and positive energy, which sets the tone for a great meal even before you take your first bite.
The menu has an incredible variety — from classic favorites like pepperoni and cheese to unique specialty pizzas that you can’t find anywhere else. What I love most is the freshness of every ingredient. The crust is always baked perfectly — crisp on the outside but soft and chewy on the inside. The sauce is rich and flavorful, perfectly seasoned with that hint of sweetness and spice that ties everything together. And the cheese… wow. Perfectly melted, stretchy, and never greasy.
Every topping tastes fresh, and you can tell the ingredients are high-quality — from the crisp vegetables to the perfectly cooked meats. I’ve tried several of their specialty pizzas, and every one has its own unique flavor that keeps me coming back. The “build-your-own” option is also fantastic — they always get the toppings just right, evenly spread and perfectly cooked.
Beyond the pizza, their sides and extras are just as impressive. The garlic breadsticks are golden and buttery with just the right amount of seasoning. The pasta dishes are creamy and satisfying, and the desserts (especially the lava cake!) are the perfect way to end a meal. Even their salads are fresh and crisp, a nice touch for anyone looking for a lighter option.
Service here deserves special mention — the staff are always friendly, patient, and attentive. Whether I order in person, online, or for delivery, everything is handled smoothly and efficiently. Delivery is always on time, and my order arrives hot and fresh, just like it came out of the oven. They clearly take pride in making sure their customers have the best experience possible.
The restaurant itself is clean, comfortable, and welcoming. You can tell they care about presentation and atmosphere. Whether you’re dining in with family, hanging out with friends, or grabbing a quick meal on your lunch break, the environment feels inviting and relaxed.
What really makes this place special is the consistency. It’s not just good once it’s great every single time. That’s something rare to find these days. They’ve managed to combine amazing food, outstanding service, and fair prices into one perfect package.
I honestly can’t recommend this pizza place enough. Every visit feels like a treat, and every bite reminds me why I keep coming back. If you’re a pizza lover — or even if you just enjoy great food — you owe it to yourself to give this place a try. You’ll leave full, happy, and already planning your next visit.
Thank you to the entire team for always delivering such an excellent experience! You’ve definitely earned a loyal customer for life. 🍕❤️
Atmosphere: 5
Food: 5
Service: 5
Driver put our food on the hood of our car instead of coming to the door.
Service: 1
Very Horrible customer service… I don’t understand where these people get off at, if not for the People you guys would not have a job!!! Driver was very Rude and unprofessional just because I was literally 10seconds behind him. Walked down to the office where I live to grab a drink so mind you I wasn’t far. And to top it off I ordered from there several times and never had a problem until today. Pizza looked half ass’d too…
good service, the food was excellent and the girl who served me was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Why do you not read my instructions square cut and burn my pizza ? 8-13-25 you guys must get a pizza trainer to help make your pizza consistent. Look at this burnt crust for 20$ ugh
Atmosphere: 3
Food: 2
Service: 5
The service is truly terrible. On Friday, I ordered a pizza, and the driver who delivered it was truly rude and impolite. I know most of the drivers because I'm a frequent customer, and this is the first time I've seen this guy. He's very young and must be new because he was rude when he delivered my order, and the drink had been mishandled because when I opened it, it spilled all over my table. It was definitely the driver who was responsible for the drink because he smelled really bad, don’t know very bad. Very unpleasant. Tonight, my daughter ordered me pizza again, and I really remembered the bad experience from Friday so I preferred to order somewhere else than see the same guy again with his terrible service, and I don't know how they transport the food. As for me, I will never order from that place again. Very dissapoinment.
Service: 1
Restaurantji Recommends
Papa Johns worldwide is the best for food, taste , variety & price...
Atmosphere: 5
Food: 5
Service: 5
The pizza is marginally edible. The wings were almost raw. Terrible.
Waste of money.
I won't go back.
Dominoes is better....and that's not saying much
Food: 2
Service: 3
The manager is so is rude disrespectful and she needs help I didn’t get my food on time I’m soooo mad
Normally Id give this place a 5 star but something happened tonight. This is for management. 5/21/25 you missed the mark. Wings 2/5 this time. And the pizza 3/5 what happened? New worker? wanted half cand bac and half chicken. How is that all and all? The chicken wings looked horrible. They didn't even have the sauce all over. Please have a talk with the new cook. Thanks.
Food: 2
First time ordering pizza 🍕 from Papa John's the pizza is delicious 😋 I'll be ordering again in the future
Atmosphere: 5
Food: 5
Service: 5
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