Called the store on New Year’s Eve to ask how late they would be open, and the guy just hung up the phone. Will not be tipping these people ever again.
Atmosphere: 1
Food: 1
Service: 1
Adriana
Made a big order for carry out. They forgot the 16pc wings, I called back the lady that attended me said oh yeah they’re here I said not cool, she said what like she got bothered for what I said. When it was their mistake! I get it people mess up but like I said Not Cool now I have to drive back and the food that I already have at home is gona get cold because I have to drive back to pick up the food that by mistake they forgot to give me. Then she has an attitude because I said “Not cool”.
Atmosphere: 1
Food: 5
Service: 1
Ambar Mercedes
Horrible customer service, the lady was so mean
Atmosphere: 1
Food: 5
Service: 1
danny linkous
Terrible; have eaten pizza hut for years and recommended them to others but never again. 2 large multi ingredient pies were very dry and over cooked with almost no sauce. I showed the clerk who said she has no cook influence. This was Sunday 11/10/24 so 12 noon; they made no attempt to replace them or comp me. Other pizza places not this way; your hurting your brand this way. Danny linkous 2112 Easthaven drive Apt. 357 Pasadena, Texas 77506
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Boneless Wings
shawnta walker
Depends on the cook you have good food
Atmosphere: 5
Food: 2
Service: 5
Diana H
Poor service
Atmosphere: 1
Food: 3
Service: 1
Perla Medrano
We love pizza, but honestly the service is always terrible, everyone serves you as if they didn't want to work, on one occasion my daughters wanted to eat inside and there was no one at the counter, it took a long time to serve and when they came they served us in a very bad way and that To say that when I order wings they always give me the ones they want and not the ones I order, anyway I like pizza but the rest makes me not want to go back, only when I have no other choice ??♀️
Atmosphere: 1
Food: 3
Service: 1
Scott Field
You have to try the new Chicago Tavern style pizza here. It’s excellent. I ordered online and it was ready by the time I arrived for takeout. Very friendly staff. Restaurant was clean and Air Conditioning was able to keep up with the heat, so if I have the time I’ll dine on my next visit
Parking: Approximately 15 parking spaces including handicapped. Drive through window is also available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Jennifer Vallejo
The worst Pizza Hut experience. First it took an hour to receive are delivery . Then the guy who delivered speaks no English . Asking for our drink and he has no clue what I’m saying . Call Pizza Hut and they do offer to send a drink . So I have to wait for 45 minutes to receive the drink . Very frustrating and on top of that the breadsticks hard and the pizza full of sauce and soggy. Please do better we are paying for the convenience and this experience was anything but that . Very disappointing and will not order from this Pizza Hut again !
Food: 1
Service: 1
Recommended dishes: Traditional Wings, Breadsticks, Pepperoni Pizza
kassandra
Cheryl at this location (red bluff), was very rude and inconsiderate. If i could give her 0 stars i would.
night chinese lady is so rude , she gave me a attitude because the food was not ready yet , bad service!!!
Service: 1
Mary E
Meat lovers extra meat! Pretty EMPTY for the extra $$$$ you pay! Never again
Parking: It was open parking
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Cinnabon Mini Rolls
Angelica Garcia
We ordered garlic parmesan Wings and the bowl it came in was a mixture of two different sauces. That is not what we ordered.
Food: 3
Service: 3
Recommended dishes: Traditional Wings, Pepperoni Pizza
Nellie Moen
Order on line at 10 30 a for a delivery at 2 30, it was 30 mins late and all the supervisor could say or would say is ok. Like what can I do about it. Will never go back I order under my granddaughters app so she could get the points it was for farther days gathering. It sucked.
Atmosphere: 1
Food: 3
Service: 1
Bryan Carranza
Ordered . Told me it would be ready around 30-40 minute. Waited around 2 hours I called and told them I would cancel and said “okay it’s okay , it’s canceled. Terrible service .
Called the store on New Year’s Eve to ask how late they would be open, and the guy just hung up the phone. Will not be tipping these people ever again.
Atmosphere: 1
Food: 1
Service: 1
Made a big order for carry out. They forgot the 16pc wings, I called back the lady that attended me said oh yeah they’re here I said not cool, she said what like she got bothered for what I said. When it was their mistake! I get it people mess up but like I said Not Cool now I have to drive back and the food that I already have at home is gona get cold because I have to drive back to pick up the food that by mistake they forgot to give me. Then she has an attitude because I said “Not cool”.
Atmosphere: 1
Food: 5
Service: 1
Horrible customer service, the lady was so mean
Atmosphere: 1
Food: 5
Service: 1
Terrible; have eaten pizza hut for years and recommended them to others but never again. 2 large multi ingredient pies were very dry and over cooked with almost no sauce. I showed the clerk who said she has no cook influence. This was Sunday 11/10/24 so 12 noon; they made no attempt to replace them or comp me. Other pizza places not this way; your hurting your brand this way. Danny linkous 2112 Easthaven drive Apt. 357 Pasadena, Texas 77506
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Boneless Wings
Depends on the cook you have good food
Atmosphere: 5
Food: 2
Service: 5
Poor service
Atmosphere: 1
Food: 3
Service: 1
We love pizza, but honestly the service is always terrible, everyone serves you as if they didn't want to work, on one occasion my daughters wanted to eat inside and there was no one at the counter, it took a long time to serve and when they came they served us in a very bad way and that To say that when I order wings they always give me the ones they want and not the ones I order, anyway I like pizza but the rest makes me not want to go back, only when I have no other choice ??♀️
Atmosphere: 1
Food: 3
Service: 1
You have to try the new Chicago Tavern style pizza here. It’s excellent. I ordered online and it was ready by the time I arrived for takeout.
Very friendly staff. Restaurant was clean and Air Conditioning was able to keep up with the heat, so if I have the time I’ll dine on my next visit
Parking: Approximately 15 parking spaces including handicapped. Drive through window is also available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
The worst Pizza Hut experience. First it took an hour to receive are delivery . Then the guy who delivered speaks no English . Asking for our drink and he has no clue what I’m saying . Call Pizza Hut and they do offer to send a drink . So I have to wait for 45 minutes to receive the drink . Very frustrating and on top of that the breadsticks hard and the pizza full of sauce and soggy. Please do better we are paying for the convenience and this experience was anything but that . Very disappointing and will not order from this Pizza Hut again !
Food: 1
Service: 1
Recommended dishes: Traditional Wings, Breadsticks, Pepperoni Pizza
Cheryl at this location (red bluff), was very rude and inconsiderate. If i could give her 0 stars i would.
Restaurantji Recommends
night chinese lady is so rude , she gave me a attitude because the food was not ready yet , bad service!!!
Service: 1
Meat lovers extra meat! Pretty EMPTY for the extra $$$$ you pay! Never again
Parking: It was open parking
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Cinnabon Mini Rolls
We ordered garlic parmesan Wings and the bowl it came in was a mixture of two different sauces. That is not what we ordered.
Food: 3
Service: 3
Recommended dishes: Traditional Wings, Pepperoni Pizza
Order on line at 10 30 a for a delivery at 2 30, it was 30 mins late and all the supervisor could say or would say is ok. Like what can I do about it. Will never go back I order under my granddaughters app so she could get the points it was for farther days gathering.
It sucked.
Atmosphere: 1
Food: 3
Service: 1
Ordered . Told me it would be ready around 30-40 minute. Waited around 2 hours I called and told them I would cancel and said “okay it’s okay , it’s canceled. Terrible service .
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