Wendy's

7444 Spencer Hwy, Pasadena
(832) 284-7801

Recent Reviews

Glenn Killingsworth

The service was good and the food was also hot and fresh

J Johnson

Can't beat March Madness prices! This burger only cost $2!

Atmosphere: 4

Food: 4

Service: 4

Dalton Crawford

The workers here do not care for their job they continually declined the phone multiple times I called and they messed up multiple parts of my order .

Keith Lane

The staff was nice, but they got my order completely wrong!

Atmosphere: 5

Food: 3

Service: 5

Elizabeth Fitch

Went here for my chili that I love, and got this!! It’s super watery, no flavor not even in the meat . The meat itself was pink . I ordered three of the large and it came in a medium.super disappointed . Even my dog won’t eat it . Other than the food itself the staff was super nice . I feel bad leaving this review, but I didn’t get to eat dinner .

Atmosphere: 1

Food: 1

Service: 4

trena childs

Ordered no pickles, ketchup, or mayo and got all 3!

Atmosphere: 5

Food: 1

Service: 3

Vincent Trainor

Advertising peppermint frostys on their menu board.. and incredulously I had to ask why are you advertising it.. ? The young girl snottily said, we've never served them.. so.. what do you want...

Atmosphere: 1

Food: 2

Service: 1

Kevin CarbonGuy68

Drive thru person was so nasty and rude from the beginning I ended up going

Atmosphere: 3

Food: 2

Service: 1

Natosha Cronin

Very disturbing experience! I've been ordering at this location on and off for years. Recently a friend and I ordered from the drive thru paid for 2 combos, separate orders. NOT busy. Told to pull around and wait for orders. After 15 mins and no service we pulled around again. We're handed the first order, still waiting on the second . My passenger opened the chicken sandwich combo then states it tastes like it's been fried with fish, and DOESN'T eat fish! Employee returned to the window as my displeased passenger asked for a refund. Only to then have an assistant manager say she wasn't refunding our money, only another meal. As frustration builds the unsatisfied customer demands money back , being told NO. The argumentative manager states she will not give a return, will be fired for contacting her boss about the issue, as she lives in a motel . The now angry customer said if the job was done correctly there wouldn't be a problem or risk in losing her job.etc....The asst.manager then threatened to call the law if we didn't leave the premises saying if we want our money to come back tomorrow and complain to the actual manager as she slams the drive thru window refusing to communicate any longer. So she stole both customers money, because I never received the other order through all this nor my money back!!(No Food No money back ) and threatening customers! A disgrace really . Two customers that won't spend another dime here , still being owed what's rightfully due!

Heather Mcvay

Go thru drive thru nobody in front of me nor in the dinning area but had to sit at the ordering place for 5 mins before someone took my order,then when I got to the window and asked why it took so long to take my order the young man stated we are short staffed and that the manager was to busy to walk up and take the order even tho she was the one who stayed to please hold, but as I sat there waiting for my 2 lg drinks I seen four young men that was there...

Atmosphere: 1

Food: 1

Service: 1

Staci Palomo

Went through drive through. They got everything right, it was hot, and tasted great. Service was pretty fast too.

Atmosphere: 5

Food: 5

Service: 5

City BH

This is the worst Wendy's I've ever been to. Long wait for food, but they make you pull up and wait for it. They also got it wrong.

Atmosphere: 1

Food: 2

Service: 1

emmet perez

Good and drinks and the frosty are delicious at a really affordable

Atmosphere: 5

Food: 5

Service: 5

Laura Freeman

Took forever for them to acknowledge me at the drive through.

Atmosphere: 2

Food: 3

Service: 1

Malik Garrett

I usually don't leave a comment because I'm not a hater, but today's service from this location was trash! I walked in to the door being locked when the sign clearly said they're open. To see a person on their cell phone sitting in the dining area. When they let me in it looked like a staff of 3 people. I stood at the counter for about ten minutes as they walked passed me back and forth pretending I wasn't standing there waiting. Finally the person at drive thru was told to help me and took my order. It was breakfast time and the breakfast menu was turned around to be viewed. After ordering my meal they took a long time to make it and I had to remind them I was waiting. I finally got my meal. I was so angry I wanted to tell them about how terrible and lazy they were . But it wouldn't change them to do better. I left out a lot of details because I didn't want to sound petty over non relevant stuff I was focusing on the lack of quality and professional behavior in their workplace. I wish I could rate this place with 0 stars.

Atmosphere: 1

Food: 1

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