Don't know if it was due to the rodeo. But this location was out of control. The person taking orders had no control over the traffic going thru the drive thru. I got charged someone else's food. Now I will have to wait until my money is refunded back to my card. Which I think is a total inconvenience. Then I was parked like the other 2 vehicles ahead of me to wait for my food. It took a long time for our food to come out. The person who brought out the food did not apologize either. I would make some changes as to the operation of this location. I will be waiting for my refund for the food I was incorrectly charged for. Thank you.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Whataburger
Eduardo Ramirez Avila
There’s not a single line and EVERY TIME the wait is INSANE specially in the drive thru!! I’m the ONLY vehicle here at 5pm on a Monday and I waited 15 MINUTES for my food
High Noon Kitty
Bad service everyone grumpy & in bad mood
Atmosphere: 1
Griselda Moreno
The food was good. The only reason I am writing this review is because I cannot believe that the manager of the restaurant would have a person outside taking orders. It is 8pm and It is starting to get cold and the poor guy was shivering I felt so bad for him. I told the person at the window that the manager needed to be told that it is wrong to have him out there and she said he knew. I told her to tell him I was writing a review. Which he probably won’t care. I am just a drop in the bucket.
Atmosphere: 4
Food: 4
Service: 4
Merengue Rodas
The attention on the part of the service employee is precisely grotesque, I saw the guy speaking Spanish that's why I approached him to order and he attended to me in English and then I practically gave him the order and in the end he threw the order at me in the table and told me that I am in a country where English is spoken and I have to speak English. Anyway, I just ate quickly and left the place leaving him a tip for his attention.
Atmosphere: 1
Food: 3
Service: 1
Bonez Death
Trash got a honey BBQ chicken strips sandwich with no honey BBQ but you pay out of the ass for food the Spencer Whataburger next to Alamo thrift store
Food: 1
Recommended dishes: Sandwich
Red Panda
Good food, no labeling, they forgot a burger, and felt like a regular whataburger but was kinda ass.
Atmosphere: 3
Food: 4
Service: 3
Zach Park
November 23rd 2:30am. Manager needs to FIRE EVERYONE on this shift. 3 of them were outside working on a car. Most specifically the girl with the nose ring.
She argued with me at the speaker to get me to come inside, even though my mobile order was specifically a drive through order. After that, she came to the window and asked me what my drink was, instead of just reading the order. Her and the other employee (that weren’t playing mechanics outside) were hooting and hollering and acting extremely unprofessionally.
My drink cup and lid were covered in soda dripping everywhere over my clothes and in my cars interior. She seemed like she couldn’t wait to get the window closed and didn’t have time for any of my requests. By this time I’m aggravated and just leave with the bag she hands me.
When I get home there are no fries that I paid extra to upgrade the size of, no ketchup, no picante sauce, my taquito has barely any egg or sausage, and no potatoes that I paid extra to add on.
The pieces of food that I did get were cold. There was no line and no sort of rush. Your terrible employees are ruining your business. Please do something about it.
Atmosphere: 1
Food: 1
Service: 1
Juan Aldama
Based on all the reviews for this fast food restaurant, we can say that this Whataburger is unprofessionally capable of doing the bare minimum for their customers. I’m just going to put the picture of what happened and yet no response. So if anything, workers are rude and not attentive at all. I can’t even rate the food because I never got any. So yeah, never again will I go to this restaurant Whataburger.
Atmosphere: 1
Food: 1
Service: 1
Judith Molina
Horrible service and food. Cold ass fries horrible attitude from drive thru workers
Went through the drive through telling they going to take 15 mins on my order after there is nobody in line
Atmosphere: 1
Food: 3
Service: 1
Bryan
I had a terrible experience here with delivery through the whataburger app. Not only was food 45 min late and cold, but it was also wrong and I was shorted in more than $6 worth of food.
What really makes it all the worse is that this location is 5 min away from my house, and the order was placed at 12 AM when the roads are not busy. The driver also showed up intoxicated and slurring their words, unable to understand or read directions. They were also too drunk to get out of their own vehicle. Just a terrible experience. I won’t ever be choosing this location ever again.
Food: 2
Service: 1
Marian Garza
Ordered two Whataburger s and when the brought my food out there was only 1 Whataburger and one large onion ring very slow when do you take your order and after
JessJess
Ordered 1 burger meal....extra fries. Got me waiting 30 minutes while completing orders for about 7 cars behind me.... and counting.
Don't know if it was due to the rodeo. But this location was out of control. The person taking orders had no control over the traffic going thru the drive thru. I got charged someone else's food. Now I will have to wait until my money is refunded back to my card. Which I think is a total inconvenience. Then I was parked like the other 2 vehicles ahead of me to wait for my food. It took a long time for our food to come out. The person who brought out the food did not apologize either. I would make some changes as to the operation of this location. I will be waiting for my refund for the food I was incorrectly charged for. Thank you.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Whataburger
There’s not a single line and EVERY TIME the wait is INSANE specially in the drive thru!! I’m the ONLY vehicle here at 5pm on a Monday and I waited 15 MINUTES for my food
Bad service everyone grumpy & in bad mood
Atmosphere: 1
The food was good. The only reason I am writing this review is because I cannot believe that the manager of the restaurant would have a person outside taking orders. It is 8pm and It is starting to get cold and the poor guy was shivering I felt so bad for him. I told the person at the window that the manager needed to be told that it is wrong to have him out there and she said he knew. I told her to tell him I was writing a review. Which he probably won’t care. I am just a drop in the bucket.
Atmosphere: 4
Food: 4
Service: 4
The attention on the part of the service employee is precisely grotesque, I saw the guy speaking Spanish that's why I approached him to order and he attended to me in English and then I practically gave him the order and in the end he threw the order at me in the table and told me that I am in a country where English is spoken and I have to speak English.
Anyway, I just ate quickly and left the place leaving him a tip for his attention.
Atmosphere: 1
Food: 3
Service: 1
Trash got a honey BBQ chicken strips sandwich with no honey BBQ but you pay out of the ass for food the Spencer Whataburger next to Alamo thrift store
Food: 1
Recommended dishes: Sandwich
Good food, no labeling, they forgot a burger, and felt like a regular whataburger but was kinda ass.
Atmosphere: 3
Food: 4
Service: 3
November 23rd 2:30am. Manager needs to FIRE EVERYONE on this shift. 3 of them were outside working on a car. Most specifically the girl with the nose ring.
She argued with me at the speaker to get me to come inside, even though my mobile order was specifically a drive through order. After that, she came to the window and asked me what my drink was, instead of just reading the order. Her and the other employee (that weren’t playing mechanics outside) were hooting and hollering and acting extremely unprofessionally.
My drink cup and lid were covered in soda dripping everywhere over my clothes and in my cars interior. She seemed like she couldn’t wait to get the window closed and didn’t have time for any of my requests. By this time I’m aggravated and just leave with the bag she hands me.
When I get home there are no fries that I paid extra to upgrade the size of, no ketchup, no picante sauce, my taquito has barely any egg or sausage, and no potatoes that I paid extra to add on.
The pieces of food that I did get were cold. There was no line and no sort of rush. Your terrible employees are ruining your business. Please do something about it.
Atmosphere: 1
Food: 1
Service: 1
Based on all the reviews for this fast food restaurant, we can say that this Whataburger is unprofessionally capable of doing the bare minimum for their customers. I’m just going to put the picture of what happened and yet no response. So if anything, workers are rude and not attentive at all. I can’t even rate the food because I never got any. So yeah, never again will I go to this restaurant Whataburger.
Atmosphere: 1
Food: 1
Service: 1
Horrible service and food. Cold ass fries horrible attitude from drive thru workers
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went through the drive through telling they going to take 15 mins on my order after there is nobody in line
Atmosphere: 1
Food: 3
Service: 1
I had a terrible experience here with delivery through the whataburger app. Not only was food 45 min late and cold, but it was also wrong and I was shorted in more than $6 worth of food.
What really makes it all the worse is that this location is 5 min away from my house, and the order was placed at 12 AM when the roads are not busy. The driver also showed up intoxicated and slurring their words, unable to understand or read directions. They were also too drunk to get out of their own vehicle. Just a terrible experience. I won’t ever be choosing this location ever again.
Food: 2
Service: 1
Ordered two Whataburger s and when the brought my food out there was only 1 Whataburger and one large onion ring very slow when do you take your order and after
Ordered 1 burger meal....extra fries. Got me waiting 30 minutes while completing orders for about 7 cars behind me.... and counting.
Atmosphere: 1
Food: 1
Service: 1
Love it
Atmosphere: 5
Food: 5
Service: 5
Loading...