Couldn't hear anything in the drive through speaker I ordered 3x as they couldn't get it right at all and still put the order in wrong and wouldn't fix my food even though they put it in wrong seemed thos is the 3rd order that was wrong
Atmosphere: 1
Food: 1
Service: 1
Julia
Under served and change the price when that they gave me in the drive thru screen when I went to pay in the window!
Atmosphere: 1
Service: 2
Cheryl Montalvo
Wonderful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
Patricia Torres
I would like to express my sincere appreciation to the manager who took my order and provided exceptional service, demonstrating a great understanding. The strawberries cheesecake with chocolate was exquisite. I also appreciate the efforts of the cake decorator, who exceeded expectations and did an outstanding job on my cake, which was truly beautiful. The cake was very delicious, not too chocolatey and not too sweet.
Atmosphere: 5
Food: 5
Service: 5
Bill Thompson
Food was hot and fresh. Once of the best burgers I've eaten recently.
Atmosphere: 5
Food: 5
Service: 5
Steven Oller
Lunch time. A 4 piece steak finger basket with tea. Delicious as always. Opted for a small hot fudge sundae but there wasn't enough hot fudge. Still good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Steak Finger Basket with Fries
Anthony
Staff sucks, service sucks, punk kid working the drive thru, I couldn't even hear him on the intercom and when I asked him to speak up gave me an attitude. You all need to hire some decent people. Instead of wannabe thugs with sagging jeans trying to act hard talking back to customers. Management do better....
David Lopez
Great for kids.
Atmosphere: 5
Food: 4
Service: 5
Shaylei
I asked for extra candy in my blizzard and not one piece was found in the entire thing. We even payed extra money for the candy and we got the opposite of extra
Atmosphere: 2
Food: 1
Service: 1
Cheryl Hayes
The staff was nice but unorganized! I ordered the Texas Dbl on Texas Toast and got a grilled cheese sandwich and when they supposedly “corrected “ the order they used the same grilled cheese sandwich no lettuce, no tomato, nothing just meat, bread, and cheese! Very disappointed!
Came in for 2 lrg shakes. We were the only customers in the store. Had to wait while so the worker could put down his phone and take our order. Ordered one chocolate and one strawberry shake. Went to restroom no towels no toilet paper. Red flag. Also a weird musty smell in restaurant that even my husband noticed. Red flag. smelled like dirty mop water. Waited 18 minutes to get our shakes. 5 minutes after our order another customer with her grandchildren came in and ordered their food . They got their food and drinks up before ours. As their drinks were sitting on the counter he put ours up next to theirs and did not say a word about being ready so we assumed it was the other ladies order. (Did Not say anything to lady about hers ready either) After a minute he finally shouted shakes are ready! We asked which was which (6 cups on counter) so he deep breathed and shoves 2 forward. Same guy took our order them prepared them..other lady hidden in the back only saw her when she grabbed a quick drink by food area and disappeared again. This is 3rd time this DQ has been our choice and 3rd time we regretted our choice. 3 chances then you're out. Owner constantly says on reviews that they are listening to reviews but clearly same has happened over Many years with No change. By the way our shakes were half melted when we tried them..didnot come back for fresh ones didnt want to waste my time..straight in the trash!!
Atmosphere: 1
Food: 2
Service: 1
Richard Fly
Why are the employees on their phones constantly.. even when customers are waiting to order. How do we know who are employees? 2 or 3 have on clothes like they just crawled out of bed, and 1 has on slides... aren't no slip shoes required? Why is 1 employee on his phone in the dining room on speaker cussing loudly and using racial slurs? there are children in the store I thought dairy queen was suppose to be a family food place. Won't be returning inside this location as employees have no respect for their job or those around them. Food was hot but overcooked.
Kid-friendliness: Do not bring your kids inside.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Burgers
J S
Went through the drive through last night at about 10. Ordered a couple of cones and the woman working the drive through saw our beagle in the backseat. She asked if we wanted a pup cup for our dog. It was the best pup cup ever made. Thank you so much for the suggestion! Great service and happy dog.
Atmosphere: 5
Food: 5
Service: 5
Josue Valdez
Slowest DQ I have ever been to. Food took 12mins to come out of kitchen then sat under a heat lamp for another 3 mins while employees conversated. I had to walk behind the counter to grab my own food.
Atmosphere: 2
Food: 4
Service: 1
Team Ingram
Managers! Please know who and what you are hiring. This girl spent the entire time texting! She was polite, but needs redirecting..She ran our card and started texting, she waited until she was done texting to hand us our card. She handed us our card and went back to texting. She was texting the whole time we were waiting for our food. We have to start teaching the younger generation about professionalism. If we are not setting standards, then we will have fast food shops full of kids that are not practicing good work ethic. Put the device down and work!
Couldn't hear anything in the drive through speaker I ordered 3x as they couldn't get it right at all and still put the order in wrong and wouldn't fix my food even though they put it in wrong seemed thos is the 3rd order that was wrong
Atmosphere: 1
Food: 1
Service: 1
Under served and change the price when that they gave me in the drive thru screen when I went to pay in the window!
Atmosphere: 1
Service: 2
Wonderful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
I would like to express my sincere appreciation to the manager who took my order and provided exceptional service, demonstrating a great understanding. The strawberries cheesecake with chocolate was exquisite. I also appreciate the efforts of the cake decorator, who exceeded expectations and did an outstanding job on my cake, which was truly beautiful. The cake was very delicious, not too chocolatey and not too sweet.
Atmosphere: 5
Food: 5
Service: 5
Food was hot and fresh. Once of the best burgers I've eaten recently.
Atmosphere: 5
Food: 5
Service: 5
Lunch time. A 4 piece steak finger basket with tea. Delicious as always. Opted for a small hot fudge sundae but there wasn't enough hot fudge. Still good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Steak Finger Basket with Fries
Staff sucks, service sucks, punk kid working the drive thru, I couldn't even hear him on the intercom and when I asked him to speak up gave me an attitude. You all need to hire some decent people. Instead of wannabe thugs with sagging jeans trying to act hard talking back to customers. Management do better....
Great for kids.
Atmosphere: 5
Food: 4
Service: 5
I asked for extra candy in my blizzard and not one piece was found in the entire thing. We even payed extra money for the candy and we got the opposite of extra
Atmosphere: 2
Food: 1
Service: 1
The staff was nice but unorganized! I ordered the Texas Dbl on Texas Toast and got a grilled cheese sandwich and when they supposedly “corrected “ the order they used the same grilled cheese sandwich no lettuce, no tomato, nothing just meat, bread, and cheese! Very disappointed!
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Came in for 2 lrg shakes. We were the only customers in the store. Had to wait while so the worker could put down his phone and take our order. Ordered one chocolate and one strawberry shake. Went to restroom no towels no toilet paper. Red flag. Also a weird musty smell in restaurant that even my husband noticed. Red flag. smelled like dirty mop water. Waited 18 minutes to get our shakes. 5 minutes after our order another customer with her grandchildren came in and ordered their food . They got their food and drinks up before ours. As their drinks were sitting on the counter he put ours up next to theirs and did not say a word about being ready so we assumed it was the other ladies order. (Did Not say anything to lady about hers ready either) After a minute he finally shouted shakes are ready! We asked which was which (6 cups on counter) so he deep breathed and shoves 2 forward. Same guy took our order them prepared them..other lady hidden in the back only saw her when she grabbed a quick drink by food area and disappeared again. This is 3rd time this DQ has been our choice and 3rd time we regretted our choice. 3 chances then you're out. Owner constantly says on reviews that they are listening to reviews but clearly same has happened over Many years with No change. By the way our shakes were half melted when we tried them..didnot come back for fresh ones didnt want to waste my time..straight in the trash!!
Atmosphere: 1
Food: 2
Service: 1
Why are the employees on their phones constantly.. even when customers are waiting to order. How do we know who are employees? 2 or 3 have on clothes like they just crawled out of bed, and 1 has on slides... aren't no slip shoes required? Why is 1 employee on his phone in the dining room on speaker cussing loudly and using racial slurs? there are children in the store I thought dairy queen was suppose to be a family food place. Won't be returning inside this location as employees have no respect for their job or those around them. Food was hot but overcooked.
Kid-friendliness: Do not bring your kids inside.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Burgers
Went through the drive through last night at about 10. Ordered a couple of cones and the woman working the drive through saw our beagle in the backseat. She asked if we wanted a pup cup for our dog. It was the best pup cup ever made. Thank you so much for the suggestion! Great service and happy dog.
Atmosphere: 5
Food: 5
Service: 5
Slowest DQ I have ever been to. Food took 12mins to come out of kitchen then sat under a heat lamp for another 3 mins while employees conversated. I had to walk behind the counter to grab my own food.
Atmosphere: 2
Food: 4
Service: 1
Managers! Please know who and what you are hiring. This girl spent the entire time texting! She was polite, but needs redirecting..She ran our card and started texting, she waited until she was done texting to hand us our card. She handed us our card and went back to texting. She was texting the whole time we were waiting for our food. We have to start teaching the younger generation about professionalism. If we are not setting standards, then we will have fast food shops full of kids that are not practicing good work ethic. Put the device down and work!
Atmosphere: 5
Food: 5
Service: 1
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