El Pollo Loco
2610 Pearland Pkwy, Pearland
(281) 485-5702
Recent Reviews
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I came in and had questions about the app. I wanted to redeem some rewards that I had on my account that I was confused about. Cassidy, was an amazing sweet employee at the front and was extremely helpful. She has such a cheerful attitude and took the time and patience to help me. She was also training someone else in the process and they were shorthanded so I was so blessed that she was such a hard worker. She made sure to stock all items in The front salsa bar as well as replace the Horchata. I really saw her working hard and I Appreciate her. She’s an excellent employee and your establishment is blessed to have such a hard worker.
Atmosphere: 5
Food: 5
Service: 5
Food was marvelous and manager had pleasant customer service.
Atmosphere: 5
Food: 5
Service: 5
Food was really tasty! And manager was very nice !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Bowl
You can spend plenty of time here watching what what the employees do while waiting for your food.
Atmosphere: 1
Food: 2
Service: 1
The 8 piece family fit on one very small plate and was over cooked. I've seen Cornish game hens with bigger drum and thighs. I thought I was eating an 8 piece quail.
Atmosphere: 1
Food: 1
Service: 1
Best burrito I have ever had at this location today! The young man at the drive thru window had excellent customer service. Very courteous.
Food: 5
Service: 5
Recommended dishes: BRC Burrito
It's not bad food, but the price is quite exorbitant for not having many options
Atmosphere: 4
Food: 4
Service: 5
Great food and great customer service!
I received a great customer service experience and received my food really fast. An employee named KB was very knowledgeable about the company and menu. Please give her a raise!
Atmosphere: 5
Food: 5
Service: 5
Food was good as always,but Hispanic manager was cocky when one requested something or asked a question.
Atmosphere: 2
Food: 5
Service: 1
Restaurantji Recommends
Great new spot, it's the new better chipotle
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Bowl
Great!
Atmosphere: 5
Food: 5
Service: 5
Always a very pleasant visit. Chicken is great. Staff very friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
I went through the drive thru and I was greeted by Andrew and I was blown away with his great customer service!! I was planning on just getting 8pc family meal but he convinced me on getting chips and queso.! Which this normally doesn’t happen but his customer service was that good!
Atmosphere: 5
Food: 5
Service: 5
Is this considered a fast food restaurant? Because if so, 10/10! They have have their own seasoning and that makes them unique.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pollo Bowl Combo, Chicken Burrito, Taco Complete Family Combo, Chicken Avocado, Chicken Tacos, Chicken and Avocado Street Tacos, Quesadilla
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