Ovie is such a great team member! Thank you for always being so professional & kind! I am a Dasher in the area. I really appreciate how prompt you are and how you treat the dashers! Thank you!
Service: 5
je G
Sat 7/19/25 8 pm Food was delivered to my home by mistake. I called the store to let them know, when I asked for the supervisor, the guy said he was the supervisor. As I tried to explain the situation, he kept talking over me, when I asked him to let me talk, he said no and kept talking over me and hung up on me. I called back, the same guy answered, I asked his name and he hung up on me again! He needs to be fired, knows nothing about customer service. If I was the owner, I'd like to know how my employees are treating my customers and deal with them accordingly, before they start ruining my business.
Service: 1
Demarcus Fells
The ladies working today besides the cook are very unprofessional.Club talk and just loud.Manger minus well take her black shirt off and put the frys in the bag.
Atmosphere: 1
Food: 3
Service: 1
Jovanta Bagley
Came after the remodel and they got so many gnats i couldn't enjoy my food. Burger cold fries was hot and they gave less than usual
Atmosphere: 1
Food: 3
Service: 4
David Lopez
Great taste of burgers. Also fries are great. It's good that we can also get some peanuts for free. Very kind people working there.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Its jackie
1 star because once I arrived to the location, all the lights were off. If they actually close before THE TIME that says online, I recommend updating it. Very disappointing and I had most definitely arrived way before closing time.
Crystal West
This is literally the best location I hope they open back up soon.
Atmosphere: 5
Food: 5
Service: 5
Marty Mingo
Five Guys is always on point !
Atmosphere: 4
Food: 5
Service: 5
Jorge Castorena
The cash register had a attitude towards my kids my wife and my self I will never eat at this place again
Atmosphere: 1
Food: 2
Service: 1
Kristina James
I got the viral grilled cheese burger my way. It was delicious. I have no complaints
Hair was in my burger bacon was not well done like I asked manager was very rude and acted as if I was wrong for telling them about the service and wanting a refund,will not be buying anything from the Pearland restaurant again
Atmosphere: 1
Food: 1
Service: 1
Ms Lovely Keta Keta
Food is always hot and ready to.go.for delivery.
Atmosphere: 5
Food: 5
Service: 5
Rosetta Ross
The burgers were just okay. The prices were way too expensive. We paid over $30 for two small burgers, one medium fries and one soda. One of us got a cup of water. We will not be going back.
Atmosphere: 5
Food: 3
Service: 5
Raul Velez
Just order online and I got there in 5 minutes. Our fries were so old that they tasted like cardboard. They should be ashamed of themselves for serving us those fries!!! $37 wasted on shitty food and service. Go elsewhere
Atmosphere: 1
Food: 1
Service: 1
nicole long
I loved the Five Guys by my old apartment in League City. My husband and I decided to try out this location for the first time with our kids. The girl taking our order seemed confused which I can possibly chalk up to our kids talking over each other. However, then our order was made wrong and we were missing a burger. When explaining it to the manager she was being super rude and defensive even though nothing she was saying matched what we had on our table. They did remake our missing burger and we got it after an additional 10 minutes. The veggie sandwich was luke warm and gross too. Definitely never coming back.
Ovie is such a great team member! Thank you for always being so professional & kind! I am a Dasher in the area. I really appreciate how prompt you are and how you treat the dashers! Thank you!
Service: 5
Sat 7/19/25 8 pm Food was delivered to my home by mistake. I called the store to let them know, when I asked for the supervisor, the guy said he was the supervisor. As I tried to explain the situation, he kept talking over me, when I asked him to let me talk, he said no and kept talking over me and hung up on me. I called back, the same guy answered, I asked his name and he hung up on me again! He needs to be fired, knows nothing about customer service. If I was the owner, I'd like to know how my employees are treating my customers and deal with them accordingly, before they start ruining my business.
Service: 1
The ladies working today besides the cook are very unprofessional.Club talk and just loud.Manger minus well take her black shirt off and put the frys in the bag.
Atmosphere: 1
Food: 3
Service: 1
Came after the remodel and they got so many gnats i couldn't enjoy my food. Burger cold fries was hot and they gave less than usual
Atmosphere: 1
Food: 3
Service: 4
Great taste of burgers. Also fries are great. It's good that we can also get some peanuts for free. Very kind people working there.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger
1 star because once I arrived to the location, all the lights were off. If they actually close before THE TIME that says online, I recommend updating it. Very disappointing and I had most definitely arrived way before closing time.
This is literally the best location I hope they open back up soon.
Atmosphere: 5
Food: 5
Service: 5
Five Guys is always on point !
Atmosphere: 4
Food: 5
Service: 5
The cash register had a attitude towards my kids my wife and my self I will never eat at this place again
Atmosphere: 1
Food: 2
Service: 1
I got the viral grilled cheese burger my way. It was delicious. I have no complaints
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Grilled Mushrooms, Cheeseburger, Hamburger
Restaurantji Recommends
Hair was in my burger bacon was not well done like I asked manager was very rude and acted as if I was wrong for telling them about the service and wanting a refund,will not be buying anything from the Pearland restaurant again
Atmosphere: 1
Food: 1
Service: 1
Food is always hot and ready to.go.for delivery.
Atmosphere: 5
Food: 5
Service: 5
The burgers were just okay. The prices were way too expensive. We paid over $30 for two small burgers, one medium fries and one soda. One of us got a cup of water. We will not be going back.
Atmosphere: 5
Food: 3
Service: 5
Just order online and I got there in 5 minutes. Our fries were so old that they tasted like cardboard. They should be ashamed of themselves for serving us those fries!!! $37 wasted on shitty food and service. Go elsewhere
Atmosphere: 1
Food: 1
Service: 1
I loved the Five Guys by my old apartment in League City. My husband and I decided to try out this location for the first time with our kids. The girl taking our order seemed confused which I can possibly chalk up to our kids talking over each other. However, then our order was made wrong and we were missing a burger. When explaining it to the manager she was being super rude and defensive even though nothing she was saying matched what we had on our table. They did remake our missing burger and we got it after an additional 10 minutes. The veggie sandwich was luke warm and gross too. Definitely never coming back.
Atmosphere: 2
Food: 2
Service: 1
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