Jack in the Box

1521 Broadway St, Pearland
(281) 993-0078

Recent Reviews

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Chameleon Tea

The ladies here are always wonderful and always make sure they have your order correct. They're very kind and helpful

Atmosphere: 4

Food: 4

Service: 5

Not You

I know it's just fast food, but at almost $11 a meal you would think they would prepare your mobile gut bomb correctly! Sour dough bread isn't all that good untoasted. But maybe I just thought it was supposed to come that way! May feel differently if they were backed up but I guess it's my fault for pulling up to the window with elevated expectations.

jennie saxon

Store was Remodel last year. The staff are super nice and food is always great.

Atmosphere: 5

Food: 5

Service: 5

Will LeBlanc

I didn't get any food apparently the cashier quit and there was only one person in there and he couldn't take the order so I sat there and waited for a minute and just left

Service: 1

Justin Ivy

A sourdough jack and a sweet Tea not the combo over, still cost over $10…. Not coo

Stephanie

3 am, wasn’t ordering quick enough 1-2 minutes was too long I guess . Lady taking orders was extremely pushy and rude. Laughing at me while I was trying to order. They didn’t have a few of the things I wanted. I just left after she began to laugh bc I don’t want anyone like that handling my food.

Atmosphere: 1

Food: 1

Service: 1

Robert Lentz

Great food and Great service

Atmosphere: 5

Food: 5

Service: 5

Cierra Birmenham

I’m extremely disappointed with my recent experience at Jack in the Box. I placed a large order totaling $52 to feed my family during a road trip. From the beginning the lady in the drive through couldn’t understand what I wanted and that was confusing. We were about two hours into our ride before realizing that half of our order was missing—including full meals we paid for.
We trusted that the team had double-checked the order, especially with it being such a large amount. Unfortunately, that wasn’t the case, and there’s no way for us to turn around and get the missing items. Not only was this frustrating, but it also left some of my family members without food during a long trip.
This kind of mistake is unacceptable, especially when people are relying on your service while traveling. I hope Jack in the Box improves their order accuracy and customer service to prevent this from happening to other families. This place needs a fix of NEW HEAD MANAGEMENT!

Atmosphere: 1

Food: 1

Service: 1

Gavin Levy

Really great considering it’s a Jack in the Box. Top of the line compared to other locations but I mean it’s Jack in the Box

Atmosphere: 3

Food: 4

Service: 3

Alma Martinez

Every time we come here we are rushed on our order. We ask for curly fries, and they never have any. It's sad that this place has gone to the dumps.

Food: 3

Service: 1

Vanessa Jones

Order was completely wrong and food was cold. Very disappointed.

Atmosphere: 3

Food: 1

Service: 3

Daniel Harrison

It's just a typical Jack In The Box. Nothing exceptional or bad going on here

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Tacos, Sandwich

KingCoby 713

If you don’t have a lot of money and you’re trying to Get something to eat you can’t go wrong, but what I learned, quality, and freshness isn’t something you get from Jack-in-the-Box, Good customer service is not something you get from Jack-in-the-Box, just a low cost meal.

Atmosphere: 1

Food: 2

Service: 2

Edna Espinoza

I got food poisoning from the tacos the restaurant looks in bad condition and ,they took long to get my food…but u can clearly see them talking and it’s makes me sad bc at the end of the day they got my order wrong

Atmosphere: 1

Food: 1

Service: 1

Taylor Douglas

Forgot my tacos and gave my jalapeño poppers instead of egg rolls. Not sure how that happens

Atmosphere: 1

Service: 1

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