KFC
10034 Broadway St, Pearland
(713) 436-5311
Recent Reviews
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Service was good , lady on red shirt and the other ladies great service
Atmosphere: 5
Food: 5
Service: 5
Service is terrible.
Bad, bad.
Service: 1
I wouldn’t eat here! Very unprofessional ,rude and never have food ready . Last visit it was slime in ice machine. Alerted the manager and a guy came out wipe it with a towel. Very bad. Always a bad vibe
Atmosphere: 1
Food: 4
Service: 1
I always come here for my chicken fix..staff is excellent, place is clean and chicken/meals on point…best in city
Atmosphere: 5
Food: 5
Service: 5
I just bought 2 3 peice wings extra crispy snd got chicken home it was blood in it. It wasn’t done I immediately called and no one would answer
I asked for Honey BBQ chicken tenders and they gave me regular chicken tenders. The drive-thru woman taking my order was too distracted laughing at another lady's joke that she did not get my order right. Nobody cares about the fundamental aspect of every restaurant, correctly serving the customer their food order.
Atmosphere: 2
Food: 3
Service: 1
Meals served fresh and hot by good, hard working people. What more could one ask for? Thanks for the quality in service and delicious food!
Atmosphere: 5
Food: 5
Service: 5
My chicken had no skin the potato wedges tasted like old grease..never going here again
Atmosphere: 3
Food: 1
Service: 3
The chicken was undercooked with the skin peeling off and feels slimy. This place is a food safety hazard
Atmosphere: 1
Food: 1
Service: 1
This is a terrible KFC. You wait like half a century to get your food. They need to fire the manager or change the staff
Restaurantji Recommends
Awful service, rude. Waited 30 minutes on drive thru. Three cars were waiting with very upsetting people.
Atmosphere: 1
Food: 1
Service: 1
We were there on Thursday night around 10:30 pm. Ordered the special. When we arrived home we were beyond pleased with how nice and crispy the chicken was. Also we really wasn't expecting it to look so fresh because it was late. Whoever was the manager and cook on duty that night gave great food! We were
Atmosphere: 5
Food: 5
Service: 5
Best KFC I have ever been. The food is always fresh and delicious
The service is always fast and courteous
Atmosphere: 4
Food: 5
Service: 5
Just ordered the fried chicken (good) and a Mac & cheese as one of the sides; we just found out we were given a mashed potato instead. It looks dried and smells bad with a sour taste. I used the phone number from the receipt and the same number from online and called multiple times, but no answers; it hung up after a few rings. Can’t even make a complaint. I hope they can improve.
Atmosphere: 3
Food: 2
Service: 1
I went to pickup an online order and the staff could careless if I was there. They kept on doing whatever they were doing. After getting home and checking my order I realized we only received 6 pieces of chicken I ordered 12 piece family meal. The macaroni and cheese was barely filled up on 2 large sides and the coleslaw was the same. I tried calling the restaurant and it just rang and rang. So I called the national number on the receipt and spoke with a rude call center person named Jay from the Philippines. He was condescending and rude. His solution was to offer me a half refund. I did not accept this as I had to make food at home because we did not receive our food that we ordered. I requested a full refund. This was 45 minutes wasted on the phone. Then I went to the restaurant to speak with the manager and her response was to only give the chicken that was missing. I told her I don't need the chicken now and wanted a refund and was told that I had to call the national number. I called again and was met with again rude customer service. Another hour waisted. I never received any compensation for the inconvenience or their errors.
I would not recommend this place. I would avoid like the plague. Customer service sucks and the food quality sucks. If they make an error do not expect them to make it right.
O yeah the managers response was the night crew are new and will talk to them. Unacceptable.
Long story short I had to contest the charge with my credit company.
Buyer beware!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
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