Sorry, attendant was pleasant, knowledgeable and made good suggestions. I will be back. Thank U for your service..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kolache of the Month
Mark Wright
This place is consistently good! I have visited other kolache factories in the Houston area, and this is my favorite! Emily always greets us with a smile and the owner is equally friendly. They have a great Rewards program, and I love finding their coupons on the back of H-E-B receipts.
Atmosphere: 5
Food: 5
Service: 5
J R
Drive thru line always takes awhile so if you’re in a rush don’t recommend
Atmosphere: 3
Food: 3
Service: 3
Shannon Wood
Drive through is very efficient and polite.
Atmosphere: 4
Food: 5
Service: 5
Ashlie Stark
Love the food and the workers here!
Atmosphere: 5
Food: 5
Service: 5
Brenda K
Great Kolaches! Coffee tastes watered down to me...
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Sausage
imagery
I definitely wouldn't listen to any of these bad reviews, this is one of my favorite spots. I work next door so I've visited a lot, and I've never had a bad experience! Every now and then they'll give me an extra kolache without me even asking! The staff here are so sweet and nice too. The owner is a great guy, and always super nice and welcoming. Ambriel (sorry if I spelled that wrong ?) is also always super kind and he always has a nice chat with me and I always look forward to going here on my lunches, thanks guys you're the best ❤️
Atmosphere: 5
Food: 5
Service: 5
J Ald
Quality has plummeted at this location and yet the prices keep going up. They just don't make their products with any care anymore. You can tell everything is just slapped together like a fast food value menu burger. Insides are always completely dried out. The sausage ones always have exposed sausage coming out the side and all the cheese came out during cooking and the pepperoni ones you can tell they just grabbed like 6 pepperoni in a stack and lumped them in like that. At these prices, the quality should be better than the standard mom n pop kolache shop but it's usually worse. If you like the sweet white bread this place uses, Morning Kolaches also uses that style of bread and is way better bang for your buck and quality is usually better too.
Atmosphere: 4
Food: 2
Service: 3
Kristy Perez
I went to the Kolache factory bc I was craving for them. I ended up enjoying the employees Emily and Amabel (miss spelled) they showed me the app how I could save money. The moment you walk in they acknowledge your present that's very rare. Anyways these 2 girls stole my ..after retiring from retail after 25 yrs I go out of my way to appreciate amazing CUSTOMER SERVICE EVERYONE SEEMS TO HAVE A CHIP ON THEIR SHOULDER TOWARDS PEOPLE WHO WORK IN SALES, RETAIL AND RESTAURANT BUSINESS. I WILL KEEP SPREADING THE WORD OF THE GIRLS THAT WORK THERE AND ARE ? PERCENT SWEETIES . PLEASE TELL THEM THANK YOU AND YOU HAVE A CUSTOMER FOR LIFE. LOVE, KRISTY P NOW IM YOUR FOREVER GRATEFUL CUSTOMER ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage, Cream Spinach
somir gomes
Order 16 Kolaches online when I was picking up she was putting it in the box with freaking big nails. That's okay, I asked her to make sure if she counted 16 she said yes only received 15.Management needs to be better, that kind of nail is unacceptable in food business.I will report to the city.
Kind of skimpy on the sausage and gravy at this one. I love Kolache Factory but this was disappointing. Very friendly staff, though.
Food: 1
Service: 5
Theresa
Clean, friendly, lots of options!Signed up for the membership easily and got our first 'freebie' Turkey ? and Gravy Kolache ?? Who would have guessed THAT combo in a Kolache?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg & Cheese
Alan Hoffman
Very very slow service at the drive through and a difficult parking lot to deal with.
Atmosphere: 3
Food: 4
Service: 2
Donald Vance
Heard good things about this place from my friends so I decided to check it out. The workers were extremely polite, which was pleasant. The food was great - There was a very large variety of kolaches and kolache styles (which was pretty surprising considering I went later in the day), and it all tasted great!My only complaint is that the prices are a little high for the size of their kolaches, but given the quality of the food I received, I can understand why they are. Most kolaches on the menu are between $3.50-$4.50, and 1 wasn’t enough to satisfy my appetite. Definitely a place that prioritizes quality over quantity, which I can respect.This place won’t become a morning staple for me given that it isn’t too friendly on the budget, but it’s definitely a nice spot to grab some top-tier kolaches once in a while! I’ll be coming back :)
Sorry, attendant was pleasant, knowledgeable and made good suggestions. I will be back. Thank U for your service..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kolache of the Month
This place is consistently good! I have visited other kolache factories in the Houston area, and this is my favorite! Emily always greets us with a smile and the owner is equally friendly. They have a great Rewards program, and I love finding their coupons on the back of H-E-B receipts.
Atmosphere: 5
Food: 5
Service: 5
Drive thru line always takes awhile so if you’re in a rush don’t recommend
Atmosphere: 3
Food: 3
Service: 3
Drive through is very efficient and polite.
Atmosphere: 4
Food: 5
Service: 5
Love the food and the workers here!
Atmosphere: 5
Food: 5
Service: 5
Great Kolaches! Coffee tastes watered down to me...
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Sausage
I definitely wouldn't listen to any of these bad reviews, this is one of my favorite spots. I work next door so I've visited a lot, and I've never had a bad experience! Every now and then they'll give me an extra kolache without me even asking! The staff here are so sweet and nice too. The owner is a great guy, and always super nice and welcoming. Ambriel (sorry if I spelled that wrong ?) is also always super kind and he always has a nice chat with me and I always look forward to going here on my lunches, thanks guys you're the best ❤️
Atmosphere: 5
Food: 5
Service: 5
Quality has plummeted at this location and yet the prices keep going up. They just don't make their products with any care anymore. You can tell everything is just slapped together like a fast food value menu burger. Insides are always completely dried out. The sausage ones always have exposed sausage coming out the side and all the cheese came out during cooking and the pepperoni ones you can tell they just grabbed like 6 pepperoni in a stack and lumped them in like that. At these prices, the quality should be better than the standard mom n pop kolache shop but it's usually worse. If you like the sweet white bread this place uses, Morning Kolaches also uses that style of bread and is way better bang for your buck and quality is usually better too.
Atmosphere: 4
Food: 2
Service: 3
I went to the Kolache factory bc I was craving for them. I ended up enjoying the employees Emily and Amabel (miss spelled) they showed me the app how I could save money. The moment you walk in they acknowledge your present that's very rare. Anyways these 2 girls stole my ..after retiring from retail after 25 yrs I go out of my way to appreciate amazing CUSTOMER SERVICE EVERYONE SEEMS TO HAVE A CHIP ON THEIR SHOULDER TOWARDS PEOPLE WHO WORK IN SALES, RETAIL AND RESTAURANT BUSINESS. I WILL KEEP SPREADING THE WORD OF THE GIRLS THAT WORK THERE AND ARE ? PERCENT SWEETIES . PLEASE TELL THEM THANK YOU AND YOU HAVE A CUSTOMER FOR LIFE. LOVE, KRISTY P NOW IM YOUR FOREVER GRATEFUL CUSTOMER ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage, Cream Spinach
Order 16 Kolaches online when I was picking up she was putting it in the box with freaking big nails. That's okay, I asked her to make sure if she counted 16 she said yes only received 15.Management needs to be better, that kind of nail is unacceptable in food business.I will report to the city.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Kind of skimpy on the sausage and gravy at this one. I love Kolache Factory but this was disappointing. Very friendly staff, though.
Food: 1
Service: 5
Clean, friendly, lots of options!Signed up for the membership easily and got our first 'freebie' Turkey ? and Gravy Kolache ?? Who would have guessed THAT combo in a Kolache?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg & Cheese
Very very slow service at the drive through and a difficult parking lot to deal with.
Atmosphere: 3
Food: 4
Service: 2
Heard good things about this place from my friends so I decided to check it out. The workers were extremely polite, which was pleasant. The food was great - There was a very large variety of kolaches and kolache styles (which was pretty surprising considering I went later in the day), and it all tasted great!My only complaint is that the prices are a little high for the size of their kolaches, but given the quality of the food I received, I can understand why they are. Most kolaches on the menu are between $3.50-$4.50, and 1 wasn’t enough to satisfy my appetite. Definitely a place that prioritizes quality over quantity, which I can respect.This place won’t become a morning staple for me given that it isn’t too friendly on the budget, but it’s definitely a nice spot to grab some top-tier kolaches once in a while! I’ll be coming back :)
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Jalape
Ridiculous service.
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