This clutter riddled store discriminates against non drivers. I tried to purchase alcohol and gave them a valid ID, but they embarrassed me in line and refused me. They would not take a valid ID, you have to be a driver of an automobile. I'm 54, and they rejected me, what a slap in the face. I'll never go back. Go to the Kroger in Friendswood, it's so much better in everything. They actually have non robots workers in the checkout lanes. This place has 1 or 2 at best. Forced self check out.
Google user
Outstanding customer service provided at the Bakery from Erin. She made a brilliant cake for my son's birthday and was extremely professional.
Kashe M.
I love Kroger because of the longtime pharmacy staff I know , and it's less walking than in HEB or Walmart to get the few things I need. What I don't like about Kroger is the stupid app doesn't work in the store or at home, so I have to go online with my laptop to plan my grocery shopping trip to upload my digital coupons. Why not just give everybody a break and stop with the coupons. It's all a game and I'm tired of reading all the fine prints and catching all the "in one transaction", 32oz. or larger", you have to buy 5 or more. Also, I have remember to bring a jacket in while shopping when it's 95 degrees outside. Do better, Kroger.
C Anon
Outstanding customer service provided at the Bakery from Erin. She made a brilliant cake for my son's birthday and was extremely professional.
Christopher Rios
Outstanding customer service provided at the Bakery from Erin. She made a brilliant cake for my son's birthday and was extremely professional.
Kelly Sampson
I got the sushi
Pamala J.
I want to commend Kroger for continuing to offer great deals and products. In the past month, I have saved over $100.00 using coupons and buying sale items. The meat that is in the reduced section is always still top quality. I receive coupons in the mail which sometimes include free food. I also appreciate their support of many worthy causes in my community. I used to shop at another large grocery chain, but they don't compare to the savings that I receive at Kroger. The fuel points are also a big help to my fixed income budget. Thank you Kroger!
Alicia D.
CALLING OUT KROGERS (3245 FM 518) Manager JESUS! A white customer comes in to a black cashier trying to pay with a check and no ID. The cashier consults with a fellow cashier on the policy which is no purchase without a check and ID. The white customer tells the black cashier, "I have seen it done a thousand times before. Yes you can!" The cashier again affirms a ID with picture is required. He then tells the cashier, "We at a stand-off." The cashier calls the manager who does not address how he wrongfully treated the black cashier but does allow this white man to white privilege the Kroger policy. Calling all black folks with checks, take them to this Kroger's because an ID is not required apparently! Kroger
Janice A.
This Kroger has a great selection of food of all types, is very clean and it's easy to maneuver the aisles. The produce section is expansive and fresh, and the cat food aisle is full of choices. The only reason I'm giving 4 stars is they do not carry Fresh Pet refrigerated dog food, and I have to go to HEB for that which is inconvenient and I usually end up shopping there to the dismay of my cat who prefers the wider variety Kroger offers!
Heather C.
I am giving five stars to an employee name Ben. He works at the Kroger located on Pearland Parkway. He saw me bagging my groceries while he was clocked out, he didn't even hesitate to help me finish. I told him I got it but he insisted on helping me. Not only did he helped me but he also assisted another customer while he was not clocked in. What a good employee!
This Kroger is sufficient but closes soooo early. Like 10pm. This really sucked when I ran out of alkaline water after coming from the gym. I guess I'll just continue to go to the location near Pearland Parkway, which stays open until midnight and is near my house.
Sarah J.
I love this store, especially during busy holidays. They are always adequately staffed, and all of the team members are polite and helpful. Sometimes sale items are out of stock but this can be expected with a smaller store. I hope this location is open for years to come!!
Allison L.
It seems that this poor Krogers has given up. Probably because of the new huge HEB down the street. The staff were nice enough and it was easy to get in and out. The selection is not there and they did not have any chilled wine. No wine at all in the cooler.
Sandi B.
This Kroger has really gone down! It looks dirty, frozen food such as vegetables are freezer burned. They do not keep the shelves stocked, or they stop carrying items. I was so excited when I thought we were actually going to have a great place to go shop when their sign went up on Pearland Parkway! Now I'm hearing that is now off the table! So disappointed in Kroger!
Justin T.
I have 3 Krogers in Pearland that I can go to. I have my usual one that's right by my house and I know where everything is. I have the one on the West side of Pearland which trumps almost all Krogers out there for the sheer size and variety of products. Then I have this Kroger, which is located on the East side of Pearland. Super old school, in an old shopping center. Tiny compared to most other grocery stores in the area. At the same time, I like coming here. I get what I need without walking for miles. Customer service is awesome. There's always someone asking if I need help if I look lost. I hear they will be closing this one soon while they build a modern, bigger one right down the street!
This clutter riddled store discriminates against non drivers. I tried to purchase alcohol and gave them a valid ID, but they embarrassed me in line and refused me. They would not take a valid ID, you have to be a driver of an automobile. I'm 54, and they rejected me, what a slap in the face. I'll never go back. Go to the Kroger in Friendswood, it's so much better in everything. They actually have non robots workers in the checkout lanes. This place has 1 or 2 at best. Forced self check out.
Outstanding customer service provided at the Bakery from Erin. She made a brilliant cake for my son's birthday and was extremely professional.
I love Kroger because of the longtime pharmacy staff I know , and it's less walking than in HEB or Walmart to get the few things I need. What I don't like about Kroger is the stupid app doesn't work in the store or at home, so I have to go online with my laptop to plan my grocery shopping trip to upload my digital coupons. Why not just give everybody a break and stop with the coupons. It's all a game and I'm tired of reading all the fine prints and catching all the "in one transaction", 32oz. or larger", you have to buy 5 or more. Also, I have remember to bring a jacket in while shopping when it's 95 degrees outside. Do better, Kroger.
Outstanding customer service provided at the Bakery from Erin. She made a brilliant cake for my son's birthday and was extremely professional.
Outstanding customer service provided at the Bakery from Erin. She made a brilliant cake for my son's birthday and was extremely professional.
I got the sushi
I want to commend Kroger for continuing to offer great deals and products. In the past month, I have saved over $100.00 using coupons and buying sale items. The meat that is in the reduced section is always still top quality. I receive coupons in the mail which sometimes include free food. I also appreciate their support of many worthy causes in my community. I used to shop at another large grocery chain, but they don't compare to the savings that I receive at Kroger. The fuel points are also a big help to my fixed income budget. Thank you Kroger!
CALLING OUT KROGERS (3245 FM 518) Manager JESUS! A white customer comes in to a black cashier trying to pay with a check and no ID. The cashier consults with a fellow cashier on the policy which is no purchase without a check and ID. The white customer tells the black cashier, "I have seen it done a thousand times before. Yes you can!" The cashier again affirms a ID with picture is required. He then tells the cashier, "We at a stand-off." The cashier calls the manager who does not address how he wrongfully treated the black cashier but does allow this white man to white privilege the Kroger policy. Calling all black folks with checks, take them to this Kroger's because an ID is not required apparently! Kroger
This Kroger has a great selection of food of all types, is very clean and it's easy to maneuver the aisles. The produce section is expansive and fresh, and the cat food aisle is full of choices. The only reason I'm giving 4 stars is they do not carry Fresh Pet refrigerated dog food, and I have to go to HEB for that which is inconvenient and I usually end up shopping there to the dismay of my cat who prefers the wider variety Kroger offers!
I am giving five stars to an employee name Ben. He works at the Kroger located on Pearland Parkway. He saw me bagging my groceries while he was clocked out, he didn't even hesitate to help me finish. I told him I got it but he insisted on helping me. Not only did he helped me but he also assisted another customer while he was not clocked in. What a good employee!
Restaurantji Recommends
This Kroger is sufficient but closes soooo early. Like 10pm. This really sucked when I ran out of alkaline water after coming from the gym. I guess I'll just continue to go to the location near Pearland Parkway, which stays open until midnight and is near my house.
I love this store, especially during busy holidays. They are always adequately staffed, and all of the team members are polite and helpful. Sometimes sale items are out of stock but this can be expected with a smaller store. I hope this location is open for years to come!!
It seems that this poor Krogers has given up. Probably because of the new huge HEB down the street. The staff were nice enough and it was easy to get in and out. The selection is not there and they did not have any chilled wine. No wine at all in the cooler.
This Kroger has really gone down! It looks dirty, frozen food such as vegetables are freezer burned. They do not keep the shelves stocked, or they stop carrying items. I was so excited when I thought we were actually going to have a great place to go shop when their sign went up on Pearland Parkway! Now I'm hearing that is now off the table! So disappointed in Kroger!
I have 3 Krogers in Pearland that I can go to. I have my usual one that's right by my house and I know where everything is. I have the one on the West side of Pearland which trumps almost all Krogers out there for the sheer size and variety of products. Then I have this Kroger, which is located on the East side of Pearland. Super old school, in an old shopping center. Tiny compared to most other grocery stores in the area. At the same time, I like coming here. I get what I need without walking for miles. Customer service is awesome. There's always someone asking if I need help if I look lost. I hear they will be closing this one soon while they build a modern, bigger one right down the street!