It's to bad they have closed so many locations, I still have coupons
Atmosphere: 5
Food: 5
Service: 5
Linda Rodriguez
Bad customer service. The cashier is just standing there looking at you as if it's your fault that she has to be working there. No greetings, zero good vibes for a food business.
Spelleye
Sip club on hold bc bank card messed up trying to fix it and says it's ok i can give you a cup. I say ok grerat I can drink coffee while I contact customer service and pay. Then they say pay 3.50 for the cup. Why would I do this. The meals are not worth the 14 I payed trying the menu. Only a $2 discount is the deal I get on a meal when i tip $2 for good service no room for me. The soup was yum but still hungry as the portions are so small on sandwich. No coffee and waiting on hold for 35 mins now. Traveling not happy. I finally got off the phone with customer service and the agent was clear. Understanding and processed my sip club With a promo i had since it canceled and they helped. My dog had a problem with a candle and I needed to clean her. And security showed up Not very respectful or understanding and since i've been traveling and that has been harassed constantly my only response was , I don't wanna deal with you people. I will have to say , I calm down enough to trust god and be peaceful. The security guard presented the same.He stayed next to me to protect us and to protect anybody else. When? I thought he was staying to harass me.I said, Hey, you're a jerk.Thanks, goodness you're getting paid for this.Why did you call the cops on me? They said I didn't call the cops on you.I'm just making sure everybody is okay. Thank you, kind, sir.God bless , thank you for doing the good work.
Atmosphere: 2
Food: 2
Service: 2
Elisa Guadalupe Layton
It’s ALL about Ruby!!! The young lady behind the counter this morning at 850am. Just landed from an extra early flight . My #1 thing is fresh coffee. Usually a tag is on tank with time it brewed. I wanted fresh brew, this young lady I. Her humbleness left her post to bring fresh tank of coffee. I appreciate Ruby soo much!!! That’s customer service. Treat her well.
Atmosphere: 3
Food: 3
Service: 5
Jimmie King
Hello All,
Ordered a broccoli cheddar with chips and I was given chicken noodle and an apple lol… this was also checked by another person as you can see on the receipt. Not the frindliest bunch in there, but they are kids so this all makes sense 🤷🏾♂️
Alma Del Bosque
Bad service rude cashier everytime food is below acceptable and it's so cold in there u can't even relasx
Atmosphere: 1
Food: 1
Service: 1
Kimphuong Ta
I have been coming to this location for about 6 months now. The staffs are friendly, but that doesn’t equal to good service. For some reason they always seem to let the coffee run out.
Ana Rios
I order to pick up, when I open the bag the pice of bread was just throw in the bag
Service: 1
Dameria Gentry
Came in today for a bowl of regular Mac & a cup of broccoli cheddar soup. The lady on the register was in the corner talking to a friend ignoring the fact that there were people in line waiting, so she greets and says “Hey, wassup what can I get for you”? Def not correct customer service standards for any job! I’m just making it home, and realized she completely rung my order up wrong! So I didn’t receive what I asked for, nor did I get a receipt. My mistake for not checking before I left. But I def won’t be returning to this location!
Atmosphere: 3
Food: 2
Service: 1
exera
Came with my mom for her birthday and the cashier gave us poor service. I was trying to order us 2 meals and we only received one on a single plate. In the middle of trying to order the cashier wanted me to buy her Labubu??? then complained that I confused her with my order after I declined?? We just asked for 2 sandwiches. Ruined our night.
The employee there didn’t seem to want to wait to help with our rewards and after maybe a minute of taking our order got on her phone to scroll through social media. She stayed on her phone through the rest of the transaction.
Got 2 kitchen sink cookies they were very salty and dense. We usually like these but had a hard time eating them at all.
Atmosphere: 4
Food: 2
Service: 1
ROGER B.L
I don’t know if these Guys don’t know how to read or what the ticket saids clearly no red onions and they did and it was a lot and I also pay for two large drinks and they gave me smalls
Atmosphere: 2
Food: 3
Service: 2
Lisa B
This location had the worst customer service. I walked in there with my elderly mother to get her some soup and the young lady working behind the counter couldn’t even speak to us. We walked up and said hello, and all she did was wave. I looked at her again and I said hi and she still didn’t say anything so I figured OK fine. My mother who just had surgery that is on a full liquid diet asked the young lady behind the counter, if they had any type of shakes, she blatantly looked at her and said no. My mom kind of smiled back and said no, like with disappointment and the girl looked at her with aggression and said NO. she looked at one of her coworkers and said do we make milkshakes and her coworker just looked and said no. Honestly making a joke out of it so my mother ordered soup. I couldn’t even hear her because she was talking so low and after I said, I’m sorry excuse me because I couldn’t hear her she spoke to me in Spanish. which I don’t have a problem with, but I just felt she was being very rude about it. She had no customer service whatsoever, and neither did the other woman that was behind the counter with her. As we were leaving the restaurant, one of the employees was also leaving at the same time and saw my mother behind her as she was walking out the door and just walked out and basically let the door close on my elderly mother. I will never go back to this location again because their service is horrible. To the young girl that was standing behind the counter Wednesday, August 20 about 3 PM please do Yourself a favor and go find another job. Go find a job that you don’t have to work the public because you have no customer service whatsoever.
Atmosphere: 3
Food: 3
Service: 1
Bradley G
Everytime you come into the location nobody is ever at the register. Who is your audience again?
It's to bad they have closed so many locations, I still have coupons
Atmosphere: 5
Food: 5
Service: 5
Bad customer service. The cashier is just standing there looking at you as if it's your fault that she has to be working there. No greetings, zero good vibes for a food business.
Sip club on hold bc bank card messed up trying to fix it and says it's ok i can give you a cup. I say ok grerat I can drink coffee while I contact customer service and pay. Then they say pay 3.50 for the cup. Why would I do this. The meals are not worth the 14 I payed trying the menu. Only a $2 discount is the deal I get on a meal when i tip $2 for good service no room for me. The soup was yum but still hungry as the portions are so small on sandwich. No coffee and waiting on hold for 35 mins now. Traveling not happy. I finally got off the phone with customer service and the agent was clear. Understanding and processed my sip club With a promo i had since it canceled and they helped. My dog had a problem with a candle and I needed to clean her. And security showed up Not very respectful or understanding and since i've been traveling and that has been harassed constantly my only response was , I don't wanna deal with you people. I will have to say , I calm down enough to trust god and be peaceful. The security guard presented the same.He stayed next to me to protect us and to protect anybody else. When? I thought he was staying to harass me.I said, Hey, you're a jerk.Thanks, goodness you're getting paid for this.Why did you call the cops on me? They said I didn't call the cops on you.I'm just making sure everybody is okay. Thank you, kind, sir.God bless , thank you for doing the good work.
Atmosphere: 2
Food: 2
Service: 2
It’s ALL about Ruby!!! The young lady behind the counter this morning at 850am. Just landed from an extra early flight . My #1 thing is fresh coffee. Usually a tag is on tank with time it brewed. I wanted fresh brew, this young lady I. Her humbleness left her post to bring fresh tank of coffee. I appreciate Ruby soo much!!! That’s customer service. Treat her well.
Atmosphere: 3
Food: 3
Service: 5
Hello All,
Ordered a broccoli cheddar with chips and I was given chicken noodle and an apple lol… this was also checked by another person as you can see on the receipt. Not the frindliest bunch in there, but they are kids so this all makes sense 🤷🏾♂️
Bad service rude cashier everytime food is below acceptable and it's so cold in there u can't even relasx
Atmosphere: 1
Food: 1
Service: 1
I have been coming to this location for about 6 months now. The staffs are friendly, but that doesn’t equal to good service. For some reason they always seem to let the coffee run out.
I order to pick up, when I open the bag the pice of bread was just throw in the bag
Service: 1
Came in today for a bowl of regular Mac & a cup of broccoli cheddar soup. The lady on the register was in the corner talking to a friend ignoring the fact that there were people in line waiting, so she greets and says “Hey, wassup what can I get for you”? Def not correct customer service standards for any job!
I’m just making it home, and realized she completely rung my order up wrong! So I didn’t receive what I asked for, nor did I get a receipt. My mistake for not checking before I left. But I def won’t be returning to this location!
Atmosphere: 3
Food: 2
Service: 1
Came with my mom for her birthday and the cashier gave us poor service. I was trying to order us 2 meals and we only received one on a single plate. In the middle of trying to order the cashier wanted me to buy her Labubu??? then complained that I confused her with my order after I declined?? We just asked for 2 sandwiches. Ruined our night.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
The employee there didn’t seem to want to wait to help with our rewards and after maybe a minute of taking our order got on her phone to scroll through social media. She stayed on her phone through the rest of the transaction.
Got 2 kitchen sink cookies they were very salty and dense. We usually like these but had a hard time eating them at all.
Atmosphere: 4
Food: 2
Service: 1
I don’t know if these Guys don’t know how to read or what the ticket saids clearly no red onions and they did and it was a lot and I also pay for two large drinks and they gave me smalls
Atmosphere: 2
Food: 3
Service: 2
This location had the worst customer service. I walked in there with my elderly mother to get her some soup and the young lady working behind the counter couldn’t even speak to us. We walked up and said hello, and all she did was wave. I looked at her again and I said hi and she still didn’t say anything so I figured OK fine. My mother who just had surgery that is on a full liquid diet asked the young lady behind the counter, if they had any type of shakes, she blatantly looked at her and said no. My mom kind of smiled back and said no, like with disappointment and the girl looked at her with aggression and said NO. she looked at one of her coworkers and said do we make milkshakes and her coworker just looked and said no. Honestly making a joke out of it so my mother ordered soup. I couldn’t even hear her because she was talking so low and after I said, I’m sorry excuse me because I couldn’t hear her she spoke to me in Spanish. which I don’t have a problem with, but I just felt she was being very rude about it. She had no customer service whatsoever, and neither did the other woman that was behind the counter with her. As we were leaving the restaurant, one of the employees was also leaving at the same time and saw my mother behind her as she was walking out the door and just walked out and basically let the door close on my elderly mother. I will never go back to this location again because their service is horrible. To the young girl that was standing behind the counter Wednesday, August 20 about 3 PM please do Yourself a favor and go find another job. Go find a job that you don’t have to work the public because you have no customer service whatsoever.
Atmosphere: 3
Food: 3
Service: 1
Everytime you come into the location nobody is ever at the register. Who is your audience again?
Service: 1
Nice lil breakfast
Atmosphere: 5
Food: 5
Service: 5
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