A little bummed about my last experience here. Requested a dozen donuts and tried to use the coupon that is regularly published but was told that it didn't qualify cause I had two speciality donuts, even though I was separately up- charged for them. The woman was very rude about it too.
Atmosphere: 4
Food: 5
Service: 1
Eddie Lewis
I was very disappointed. I only eat donuts on very rare occasions. They have become an infrequent treat, instead of a daily indulgence. So I stopped here for an apple fritter to enjoy at home. I was shocked at the quality of it. It was flat and doughy. Like it hadn’t been cooked at all. The flavor was okay. The texture was terrible. Worst apple fritter I ever had.
I don’t normally post negative reviews, but it will be a long before I will have time to return to the store.
Food: 1
Service: 4
Bonnie Harris
Hot donuts
Food: 5
Service: 5
Recommended dishes: Doughnut, Sausage Kolache
Neva M
Weird vibes in this place. The guy at the register wouldn’t move so I had to literally instruct him to get the donut my grandson wanted. I asked if he was high he laughed and said no I asked if he worked here long he said one yr. Very strange behavior
Atmosphere: 1
Food: 3
Service: 1
Larry Gregg
Shipley is always a winner. I'm glad to see they got their new sigh. Staff here is always friendly.
Dietary restrictions: If you have dietary restrictions, may don't have doughnuts?
Kid-friendliness: Kids love doughnuts and kolaches...
Wheelchair accessibility: It's the law.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Claudette Johnson
Would call this Shipley, in particular, a snap shot of Texas culture in a nut shell. Friendly warm service, old timers sitting in their usual spot while large Trucks and SUVs go through the drive-thru.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
NJ CORREIA
Great donuts and service. Nice location near the house.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crunchy
Angel Arceneaux Butanda
The service stinks! Isabel (I read the name from my receipt) who waited on me at the window acted as if I was bothering her every time I ask her a question she kept saying anything else anything else she couldn't even look at me directly in the eye it was very rude of her to rush me while I was ordering but she did not say any type of greeting hello or have a nice day when I left they really need to teach those people working there etiquette and have them go through a customer service training. It makes no sense if you don't want to go to work then don't go to work but please try to have a better attitude. It makes all the difference.
Atmosphere: 1
Food: 1
Service: 1
Deliverance Temple
How is it 7am and the donuts are cold. The lady is friendly and I asked her if the donuts ? are hot and she replied, "Yes, they hot!" Well they are NOT ?? ?? ??
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Doughnut
Anibal Roldan
Simple order gone wrong. Bought a SS coffee cup with coffee and s/c kolaches. Low and behold... received hot chocolate and jalapeño kolaches. Associates seemed lost and confused. Very disappointed!
Ordered online, came to pick up and still wasn’t ready, cool. Gave me the wrong kolaches, had to drive back and get them replaced. Younger lady at the front had an attitude like miss girl I don’t want to be here either but damn ? lame service whomp whomp
A little bummed about my last experience here. Requested a dozen donuts and tried to use the coupon that is regularly published but was told that it didn't qualify cause I had two speciality donuts, even though I was separately up- charged for them. The woman was very rude about it too.
Atmosphere: 4
Food: 5
Service: 1
I was very disappointed. I only eat donuts on very rare occasions. They have become an infrequent treat, instead of a daily indulgence. So I stopped here for an apple fritter to enjoy at home. I was shocked at the quality of it. It was flat and doughy. Like it hadn’t been cooked at all. The flavor was okay. The texture was terrible. Worst apple fritter I ever had.
I don’t normally post negative reviews, but it will be a long before I will have time to return to the store.
Food: 1
Service: 4
Hot donuts
Food: 5
Service: 5
Recommended dishes: Doughnut, Sausage Kolache
Weird vibes in this place. The guy at the register wouldn’t move so I had to literally instruct him to get the donut my grandson wanted. I asked if he was high he laughed and said no I asked if he worked here long he said one yr. Very strange behavior
Atmosphere: 1
Food: 3
Service: 1
Shipley is always a winner. I'm glad to see they got their new sigh. Staff here is always friendly.
Dietary restrictions: If you have dietary restrictions, may don't have doughnuts?
Kid-friendliness: Kids love doughnuts and kolaches...
Wheelchair accessibility: It's the law.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Would call this Shipley, in particular, a snap shot of Texas culture in a nut shell. Friendly warm service, old timers sitting in their usual spot while large Trucks and SUVs go through the drive-thru.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Great donuts and service. Nice location near the house.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crunchy
The service stinks!
Isabel (I read the name from my receipt) who waited on me at the window acted as if I was bothering her every time I ask her a question she kept saying anything else anything else she couldn't even look at me directly in the eye it was very rude of her to rush me while I was ordering but she did not say any type of greeting hello or have a nice day when I left they really need to teach those people working there etiquette and have them go through a customer service training.
It makes no sense if you don't want to go to work then don't go to work but please try to have a better attitude. It makes all the difference.
Atmosphere: 1
Food: 1
Service: 1
How is it 7am and the donuts are cold. The lady is friendly and I asked her if the donuts ? are hot and she replied, "Yes, they hot!" Well they are NOT ?? ?? ??
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Doughnut
Simple order gone wrong. Bought a SS coffee cup with coffee and s/c kolaches. Low and behold... received hot chocolate and jalapeño kolaches. Associates seemed lost and confused. Very disappointed!
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
I love their glazed donuts!
Just what you would expect from a good donut shop
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Very good service
Atmosphere: 5
Food: 5
Service: 5
Ordered online, came to pick up and still wasn’t ready, cool. Gave me the wrong kolaches, had to drive back and get them replaced. Younger lady at the front had an attitude like miss girl I don’t want to be here either but damn ? lame service whomp whomp
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donut Holes
Delicious and warm
Atmosphere: 5
Food: 5
Service: 5
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