I would like to bring attention to Candace. She is one in a million. Candace always greets you with a big smile and a bubbly personality. I know she answers the speaker and is the carhop when I stop by to grab a drink or food. Just having the interaction I’ve had with her I’m sure she helps in any capacity needed. If you want great customer service stop by Sonic #3726 in Pearland and see Candace. She will definitely brighten your day. Thank you Candace for being the wonderful person you are.
Atmosphere: 5
Food: 5
Service: 5
SincereScynt
I go through Sonic Drive-thru's often to get a peach slush. I do get pickle fries from time to time when I have acquired taste. They are always hot & okay.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Fries
Jeff Tillotson
Placed an order went to get it and they closed the ice cream machine before 9 pm . Ice cream is what you do why would you close it before you close. It will be awhile before I come back.
Atmosphere: 2
Food: 3
Service: 1
Adreana Burns
I came to pick up a door dash and they really answered what do you want at the stall.. crazy
Atmosphere: 1
Service: 1
Angel Arceneaux Butanda
Can't really give five stars to atmosphere but the food and the service was awesome I went through drive-thru early in the morning and the cashier was very nice. My food was prepared when I ordered it because it was hot. Good job 👍🏾 to this location
Atmosphere: 3
Food: 5
Service: 5
David
This location has been going downhill for years. Exterior in need of basic preventative maintenance and paint. Sat in the drive-thru for several minutes at 5pm on a Tuesday with no assistance so ended up leaving.
Atmosphere: 2
Service: 1
William “Bill” Byrd
Worst location ever. They took the order correctly, but somehow managed to mess up nearly half of what was delivered. FIVE of ELEVEN items were either wrong or forgotten. The footlong coney was burned. On top of messing up the order terribly, it took over half an hour for them to finally get it right. Unfortunately, I didn't find out the footlong was burned until I got home. Won't be going here again. The best thing that could happen to this franchise is to fire the whole lot. Regret tipping.
Food: 2
Service: 1
Andrew B
My order wasn't brought out very fast even though the kiosk said it was on its way, I had to hit the red button to have them bring out my order 😒
Food: 4
Service: 2
makenna
make sure your checking your bank accounts after purchasing food. my total was $18 but i was charged $21.88 they brought me out a receipt showing i paid $18 but my bank statement shows different. something fishy going on here.
Dyneshia Malone
Absolutely terrible location. Always slow. Always under staffed. Always an issue processing a payment. Rude staff terrible drive through speaker full of static. Avoid this place like the plague. Absolutely horrible. Sat in this line for 20 minutes just to tell me they can't run my $400+ unlocked card. Now I'm late to work for Absolutely nothing. Still hungry too.
This guy name Harold served my French toast sticks took a bit had a small beard hair in my food which is very nasty 🤢 they need have net for hair or shave his darn beard off never will go back to this place
Amanda Woo
The servers were prompt and super friendly. Got the chili cheese hot dog with grilled jalapenos and onions and a side of onion rings. Food was made fresh and came out quickly. Both servers were very kind and helpful
Atmosphere: 5
Food: 5
Service: 5
Ashang3l
Finally, a sonic that doesn’t suck! Great job y’all!!
Candace is always super kind whenever we go through to pick up some food! Kudos for always having such a kindhearted attitude and ensuring our orders are perfect!
Atmosphere: 5
Food: 5
Service: 5
Jenny S
They were fast and the food was great! Christina provided excellent customer service!
I would like to bring attention to Candace. She is one in a million. Candace always greets you with a big smile and a bubbly personality. I know she answers the speaker and is the carhop when I stop by to grab a drink or food. Just having the interaction I’ve had with her I’m sure she helps in any capacity needed. If you want great customer service stop by Sonic #3726 in Pearland and see Candace. She will definitely brighten your day. Thank you Candace for being the wonderful person you are.
Atmosphere: 5
Food: 5
Service: 5
I go through Sonic Drive-thru's often to get a peach slush. I do get pickle fries from time to time when I have acquired taste. They are always hot & okay.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Fries
Placed an order went to get it and they closed the ice cream machine before 9 pm . Ice cream is what you do why would you close it before you close. It will be awhile before I come back.
Atmosphere: 2
Food: 3
Service: 1
I came to pick up a door dash and they really answered what do you want at the stall.. crazy
Atmosphere: 1
Service: 1
Can't really give five stars to atmosphere but the food and the service was awesome I went through drive-thru early in the morning and the cashier was very nice. My food was prepared when I ordered it because it was hot. Good job 👍🏾 to this location
Atmosphere: 3
Food: 5
Service: 5
This location has been going downhill for years. Exterior in need of basic preventative maintenance and paint. Sat in the drive-thru for several minutes at 5pm on a Tuesday with no assistance so ended up leaving.
Atmosphere: 2
Service: 1
Worst location ever. They took the order correctly, but somehow managed to mess up nearly half of what was delivered. FIVE of ELEVEN items were either wrong or forgotten. The footlong coney was burned. On top of messing up the order terribly, it took over half an hour for them to finally get it right. Unfortunately, I didn't find out the footlong was burned until I got home. Won't be going here again. The best thing that could happen to this franchise is to fire the whole lot. Regret tipping.
Food: 2
Service: 1
My order wasn't brought out very fast even though the kiosk said it was on its way, I had to hit the red button to have them bring out my order 😒
Food: 4
Service: 2
make sure your checking your bank accounts after purchasing food. my total was $18 but i was charged $21.88
they brought me out a receipt showing i paid $18 but my bank statement shows different. something fishy going on here.
Absolutely terrible location. Always slow. Always under staffed. Always an issue processing a payment. Rude staff terrible drive through speaker full of static. Avoid this place like the plague. Absolutely horrible. Sat in this line for 20 minutes just to tell me they can't run my $400+ unlocked card. Now I'm late to work for Absolutely nothing. Still hungry too.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
This guy name Harold served my French toast sticks took a bit had a small beard hair in my food which is very nasty 🤢 they need have net for hair or shave his darn beard off never will go back to this place
The servers were prompt and super friendly. Got the chili cheese hot dog with grilled jalapenos and onions and a side of onion rings. Food was made fresh and came out quickly. Both servers were very kind and helpful
Atmosphere: 5
Food: 5
Service: 5
Finally, a sonic that doesn’t suck! Great job y’all!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Deluxe Cheeseburger, Mozzarella Sticks, Tots, Fries, Onion Rings
Candace is always super kind whenever we go through to pick up some food! Kudos for always having such a kindhearted attitude and ensuring our orders are perfect!
Atmosphere: 5
Food: 5
Service: 5
They were fast and the food was great! Christina provided excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Deluxe Cheeseburger, Tots
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