This is a five star place for me. Of course , they're accurate , this has been a very friendly experience. Based on corporate isn't the one making the drinks I would not be upset at a partner for making my drink not exactly the way I expected , because life has variables. Unless they made a mistake, you're drink as always gonna be a little different. So please they're doing the best that they can. And I believe this is a great team that cares about their customers. I've been drinking starbucks for over thirty years consistently. Most Starbucks, I will not come back to based on customer service, but this shop I'm excited to come back again. I will complain about the prices, though. it's not the shop's fault. I sold my stocks because of some things that corporate is doing. Sometimes I regret tipping. Not. Here I reloaded my card just so I could give a good tip. Thank you for the pup cup! Cheers
Atmosphere: 5
Food: 2
Service: 5
Alma Martinez
My daughter whom is struggling with her pregnancy was craving a hot chocolate. I guess Starbucks is only good at making coffee. Her hot chocolate had no flavor, very watered down and luke warm not hot.
Food: 1
Service: 5
Irma Rodriguez
I will never come to this location again. The two boys working the drive thru at 6am on 12/8/25 should be fired. They said they didn’t have my order and insisted I go through the line again because they refused to look for my order. They were giggling like I’m some kind of stupid. When they were the lazy ones not looking for my order correctly. The line was to long to get back in so I got down and as soon as I walk in they say we found your order. So annoying!! These little boys deserve to be fired with their terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Chance Bromley
The drink was great but the service wasn't as pleasant
Atmosphere: 3
Food: 5
Service: 1
Belkys Mccoy
I normally don’t write reviews, but felt compelled to share this terrible experience and accuse this Starbucks of false advertisement.
I came into this Starbucks to purchase the cup shown in cup display shelves. When we went to purchase then at the cashier we were told the cup wasn’t found in the system, we needed to wait until the store manager arrived to the store to see if she could help us. Then she removed all the cups from the shelve and pace in the counter. We waited 20 mins before realizing no one was going to help us. So we approached the store manager to express our concerns and if anyone was going to help us. She then stated the item is not showing up I’m not able to sell you the cup, I have to do a lot of paper work to find the sku number.
They clearly made a mistake on putting cups in the display and offered no apologies or actions to correct for their mistakes of placing their product for sell and then denying the sell to customers.
Atmosphere: 1
Service: 1
sally lopez
Placed a mobile order 20 minutes ahead, when I got to the window I was told that I should have placed it earlier because they just got the order. I am sorry that it takes 20 minutes for the app to send yall the sticker but this does not really seem like my problem. Once we got our drinks they looked like they had been sitting there for quite some time. Ice was melted, stickers on the cups were completely soaked, and cold foam had nearly completely sunk to the bottom. I get that working in food service is stressful (believe me I get it) but there is no excuse for doing your job poorly with an attitude.
KimberLyne Dain
The young lady at the window has the best personality i have ever encountered at a drive-through. She was so sweet to my girls that just wanted to tell her how pretty she is. 5 stars to her and her beautiful soul
Atmosphere: 5
Food: 5
Service: 5
morrye rumbaugh
Very small, orders too quite a while
Atmosphere: 3
Food: 3
Service: 3
Trevor Ragin
The mobile app should enhance convenience for both the store and the customer. However, my two experiences were unsatisfactory.
On my first visit, my daughter placed the order while we were within a 5-minute drive. Upon reaching the drive-thru, I was informed by an associate that online orders must be placed 10 minutes in advance. This seemed illogical to me, as placing the order in the drive-thru line would reduce the time required to fulfill the order. Why is a 5-minute buffer considered a disadvantage?
I didn’t make a big deal out of it at the time. However, on my second visit, I decided to follow the rules and waited until the app indicated that my order was “ready” before joining the line. Despite having three cars in front of me, I was informed that they were working on two drinks and that my order was not ready. The associate explained that they had only received the message 6 minutes ago, which was actually 10 minutes, but there could be a system delay. She also suggested that I pull around someone to bring my order out.
Clearly, the associate had no idea which car I was driving and provided no directions on where to park. Despite this, I followed the directions and waited an additional 15 minutes as 6 cars went through the drive-thru. Finally, the associate came out and looked around aimlessly until I drove up to her and asked if it was my order. She was polite to say the least.
To be honest, the additional time is not a significant issue if it is expected. Using the mobile app isn’t with it at this location. I will consider visiting another Starbucks to see if this is the new norm or if it is just this particular location.
Service: 1
jason shastri
Waited for 3 minutes at the counter, and there was 2 person just ignoring us and doing their jobs like we didn't exist. No greetings, smiles or kind request to be patient. Just full of negative energy in this place. They use to have more friendlier staff but todays experince was horrible.
This is place has no parking and the store manager is unprofessional.
Atmosphere: 1
Food: 1
Service: 1
alonzo contreras
The staff is always friendly and helpful regardless of whether it’s morning, noon or night.
Atmosphere: 5
Food: 5
Service: 5
Emmanuel Danso
Starbucks consistently delivers a fantastic experience, whether I’m grabbing a quick coffee on the go or settling in to work for a while. The atmosphere is warm and inviting, with comfortable seating and a modern, cozy design.
The staff always greet me with a smile and demonstrate genuine care in preparing my order just right. I especially appreciate how they accommodate customizations without hesitation. Whether it’s a classic latte or a seasonal favorite, the quality is consistently excellent.
The variety on the menu ensures that there’s something for everyone, from rich espresso drinks to refreshing iced beverages and delicious pastries. I also love the convenience of mobile ordering, which makes the whole process seamless and efficient.
Overall, Starbucks remains one of my top choices for both quality coffee and a pleasant environment. Highly recommend!
Atmosphere: 4
Food: 4
Service: 4
Della Houston
Friendly service, delicious drinks
Atmosphere: 5
Food: 5
Service: 5
Luisa Stratton
Like the tables outside. I like coffee shop that have a sitting area
This is a five star place for me. Of course , they're accurate , this has been a very friendly experience. Based on corporate isn't the one making the drinks I would not be upset at a partner for making my drink not exactly the way I expected , because life has variables. Unless they made a mistake, you're drink as always gonna be a little different. So please they're doing the best that they can. And I believe this is a great team that cares about their customers. I've been drinking starbucks for over thirty years consistently. Most Starbucks, I will not come back to based on customer service, but this shop I'm excited to come back again. I will complain about the prices, though. it's not the shop's fault. I sold my stocks because of some things that corporate is doing. Sometimes I regret tipping. Not. Here I reloaded my card just so I could give a good tip. Thank you for the pup cup! Cheers
Atmosphere: 5
Food: 2
Service: 5
My daughter whom is struggling with her pregnancy was craving a hot chocolate. I guess Starbucks is only good at making coffee. Her hot chocolate had no flavor, very watered down and luke warm not hot.
Food: 1
Service: 5
I will never come to this location again. The two boys working the drive thru at 6am on 12/8/25 should be fired. They said they didn’t have my order and insisted I go through the line again because they refused to look for my order. They were giggling like I’m some kind of stupid. When they were the lazy ones not looking for my order correctly. The line was to long to get back in so I got down and as soon as I walk in they say we found your order. So annoying!! These little boys deserve to be fired with their terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
The drink was great but the service wasn't as pleasant
Atmosphere: 3
Food: 5
Service: 1
I normally don’t write reviews, but felt compelled to share this terrible experience and accuse this Starbucks of false advertisement.
I came into this Starbucks to purchase the cup shown in cup display shelves. When we went to purchase then at the cashier we were told the cup wasn’t found in the system, we needed to wait until the store manager arrived to the store to see if she could help us. Then she removed all the cups from the shelve and pace in the counter. We waited 20 mins before realizing no one was going to help us. So we approached the store manager to express our concerns and if anyone was going to help us. She then stated the item is not showing up I’m not able to sell you the cup, I have to do a lot of paper work to find the sku number.
They clearly made a mistake on putting cups in the display and offered no apologies or actions to correct for their mistakes of placing their product for sell and then denying the sell to customers.
Atmosphere: 1
Service: 1
Placed a mobile order 20 minutes ahead, when I got to the window I was told that I should have placed it earlier because they just got the order. I am sorry that it takes 20 minutes for the app to send yall the sticker but this does not really seem like my problem. Once we got our drinks they looked like they had been sitting there for quite some time. Ice was melted, stickers on the cups were completely soaked, and cold foam had nearly completely sunk to the bottom. I get that working in food service is stressful (believe me I get it) but there is no excuse for doing your job poorly with an attitude.
The young lady at the window has the best personality i have ever encountered at a drive-through. She was so sweet to my girls that just wanted to tell her how pretty she is. 5 stars to her and her beautiful soul
Atmosphere: 5
Food: 5
Service: 5
Very small, orders too quite a while
Atmosphere: 3
Food: 3
Service: 3
The mobile app should enhance convenience for both the store and the customer. However, my two experiences were unsatisfactory.
On my first visit, my daughter placed the order while we were within a 5-minute drive. Upon reaching the drive-thru, I was informed by an associate that online orders must be placed 10 minutes in advance. This seemed illogical to me, as placing the order in the drive-thru line would reduce the time required to fulfill the order. Why is a 5-minute buffer considered a disadvantage?
I didn’t make a big deal out of it at the time. However, on my second visit, I decided to follow the rules and waited until the app indicated that my order was “ready” before joining the line. Despite having three cars in front of me, I was informed that they were working on two drinks and that my order was not ready. The associate explained that they had only received the message 6 minutes ago, which was actually 10 minutes, but there could be a system delay. She also suggested that I pull around someone to bring my order out.
Clearly, the associate had no idea which car I was driving and provided no directions on where to park. Despite this, I followed the directions and waited an additional 15 minutes as 6 cars went through the drive-thru. Finally, the associate came out and looked around aimlessly until I drove up to her and asked if it was my order. She was polite to say the least.
To be honest, the additional time is not a significant issue if it is expected. Using the mobile app isn’t with it at this location. I will consider visiting another Starbucks to see if this is the new norm or if it is just this particular location.
Service: 1
Waited for 3 minutes at the counter, and there was 2 person just ignoring us and doing their jobs like we didn't exist. No greetings, smiles or kind request to be patient. Just full of negative energy in this place. They use to have more friendlier staff but todays experince was horrible.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
This is place has no parking and the store manager is unprofessional.
Atmosphere: 1
Food: 1
Service: 1
The staff is always friendly and helpful regardless of whether it’s morning, noon or night.
Atmosphere: 5
Food: 5
Service: 5
Starbucks consistently delivers a fantastic experience, whether I’m grabbing a quick coffee on the go or settling in to work for a while. The atmosphere is warm and inviting, with comfortable seating and a modern, cozy design.
The staff always greet me with a smile and demonstrate genuine care in preparing my order just right. I especially appreciate how they accommodate customizations without hesitation. Whether it’s a classic latte or a seasonal favorite, the quality is consistently excellent.
The variety on the menu ensures that there’s something for everyone, from rich espresso drinks to refreshing iced beverages and delicious pastries. I also love the convenience of mobile ordering, which makes the whole process seamless and efficient.
Overall, Starbucks remains one of my top choices for both quality coffee and a pleasant environment. Highly recommend!
Atmosphere: 4
Food: 4
Service: 4
Friendly service, delicious drinks
Atmosphere: 5
Food: 5
Service: 5
Like the tables outside. I like coffee shop that have a sitting area
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Chestnut Praline
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