Subway

3407 E Broadway St, Pearland
(281) 485-6765

Recent Reviews

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Horrible MORNING Service - Both the servers are UNQUALIFIED to work this location (and one was the manager Bertha) they barely spoke English, so the communication was difficult, with no understanding - which makes the service HORRIBLE my sandwich was made incorrectly. I will NOT be returning, corperate needs to rehire and retrain the staff.

Recommended dishes: Subway Sandwich Cold Cut Combo

makenna

worst customer service i’ve ever received.
looked me right in the face and told me my receipt was in the bag when it never even printed…. then had to go get a manager to print me one, why lie? the manager then told me that subway discontinued the ranch.. if you want to waste your time and deal with idiots… this is the place.

Atmosphere: 1

Food: 1

Service: 1

Jim Skipper

Quick competent service.

Atmosphere: 4

Food: 5

Service: 5

Erica V

Ordered at the wrong subway and when I asked for a refund I was refused because the sandwich was made already and then was told "who's fault is it? Did I order this or did you order it". Clearly their employees need better customer service training. For an easy fix to have been refused is disappointing. DO

Service: 1

katlyn f

ALL of the workers were unable to communicate thoroughly due to the lack of english skills which ultimately led to problems with my order.

Atmosphere: 2

Food: 4

Service: 1

Ruby Hernandez

Don't like the service here. They act like they are doing you a favor of making the sandwiches. Skim off the cheese after I request to add cheese to my sandwich. Not coming here.

Atmosphere: 1

Food: 1

Service: 1

Robert P.

Disappointing first visit as sandwich artist did not speak enough English and spoke very fast. Still, she was there trying to make a living. me my receipt while walking away. No desire to return to this location

Atmosphere: 4

Food: 3

Service: 2

Hank

I like this location. It’s always clean, great staff, and fresh food.

Atmosphere: 5

Food: 5

Service: 5

Robert

Disappointing first visit as sandwich artist did not speak enough English and spoke very fast. Still, she was there trying to make a living. me my receipt while walking away. No desire to return to this location

Atmosphere: 4

Food: 3

Service: 2

Cristina Amaya

Everything was good except for language barrier with the evening shift man. And he was rude because I didn't understand him.

Atmosphere: 3

Food: 4

Service: 2

Tykeriona Smith

Great Customer Service & Delicious Sandwiches !

Atmosphere: 5

Food: 5

Service: 5

dustin stacey

Door was locked for in store pick ups, I had to use the drive through. The parking lot was not well lit. Food was decent. Though the sandwich looked haphazardly constructed. Service was quick and friendly for our Mobile order.

Atmosphere: 4

Food: 4

Service: 5

X THESENSEI

my family and I were making our way to this location 30 min before it closed we were about to go in and the workers look at us and locked the doors and refused to let us in and just told up to around to the drive though and trying to rush us to order so they can leave early I do not recommend this location

Atmosphere: 1

Food: 3

Service: 1

Lucianna W.

It was ok to stop by and get something.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Cookies

Roro

I’ve never had a problem with this subway but these new lady use that work here have an attitude problem. They are very rude and don’t like if you use coupons. They will lie and say it’s already been used. The place was a mess there was a broom on the table just disgusting ?.

Atmosphere: 1

Food: 3

Service: 1

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