This is the 2nd time I’ve gone here and the drive through worker does not speak English well enough to be taking orders. Dec 7th at 9:45pm. I just had to leave with-out placing my order, the lady was unable to take it. I won’t be trying again.
Atmosphere: 1
Food: 1
Service: 1
Kyle B
Lack of customer service Still waiting on a refund , no help at store or online. Issue was due to AWS being down / app issue
Atmosphere: 1
Food: 4
Service: 1
KM Mitchell
Signs say they close at 11 but at 9:47 PM tonight the door was locked. Woman inside waived me to the drive thru but I want to SEE my sandwich being made, which I can’t do in the drive thru. Why say you’re open until 11 if you’re going to lock the door before 10????
Service: 1
Ashley Z
Good. Try the turkey sandwich
Bashar Ali
The recent experience has been suboptimal, and increased management oversight is recommended. It is hoped that necessary adjustments to management will be implemented.
Demetrius Bulldozer
If you’re gonna have the closing time at 11, don’t close at 9:30. All the workers in here are lazy and disrespectful
Atmosphere: 1
Food: 1
Service: 1
John Long
The sandwiches never look like the commercials...
Atmosphere: 2
Food: 2
Service: 3
Kelly Haynie
I drove through and picked up and brought home.
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Chosen One
I wasn’t even able to order my food..nobody greeted me, it was 3 of them that I saw, they all dispersed. I walk closer the “order here” sign and two of the workers are just gossiping! They were speaking Spanish and I guess they judged me because I’m “black” and assumed I don’t know Spanish as well. I’m HALF Latino and the way the Mexicans here are so rude because they don’t know English and resort to being rude/nasty. I ended up leaving after I legit standing there for a good 3 minutes while they ignore and carry on their conversation. So instead spending my hard earned money at this establishment, I decided to get to another place for better service, which in fact I got it. Was greeted immediately in a super busy restaurant and was even wished a good day when leaving. I rather not drive to this location since they don’t like to do the bare minimum at their job. I hope the owner does a revamp with better staff because obviously they are comfortable being rude.
Atmosphere: 1
Service: 1
HOME CARE OPTIONS
Horrible MORNING Service - Both the servers are UNQUALIFIED to work this location (and one was the manager Bertha) they barely spoke English, so the communication was difficult, with no understanding - which makes the service HORRIBLE my sandwich was made incorrectly. I will NOT be returning, corperate needs to rehire and retrain the staff.
worst customer service i’ve ever received. looked me right in the face and told me my receipt was in the bag when it never even printed…. then had to go get a manager to print me one, why lie? the manager then told me that subway discontinued the ranch.. if you want to waste your time and deal with idiots… this is the place.
Atmosphere: 1
Food: 1
Service: 1
Jim Skipper
Quick competent service.
Atmosphere: 4
Food: 5
Service: 5
Erica V
Ordered at the wrong subway and when I asked for a refund I was refused because the sandwich was made already and then was told "who's fault is it? Did I order this or did you order it". Clearly their employees need better customer service training. For an easy fix to have been refused is disappointing. DO
Service: 1
katlyn f
ALL of the workers were unable to communicate thoroughly due to the lack of english skills which ultimately led to problems with my order.
Atmosphere: 2
Food: 4
Service: 1
Ruby Hernandez
Don't like the service here. They act like they are doing you a favor of making the sandwiches. Skim off the cheese after I request to add cheese to my sandwich. Not coming here.
This is the 2nd time I’ve gone here and the drive through worker does not speak English well enough to be taking orders. Dec 7th at 9:45pm. I just had to leave with-out placing my order, the lady was unable to take it. I won’t be trying again.
Atmosphere: 1
Food: 1
Service: 1
Lack of customer service
Still waiting on a refund , no help at store or online. Issue was due to AWS being down / app issue
Atmosphere: 1
Food: 4
Service: 1
Signs say they close at 11 but at 9:47 PM tonight the door was locked. Woman inside waived me to the drive thru but I want to SEE my sandwich being made, which I can’t do in the drive thru. Why say you’re open until 11 if you’re going to lock the door before 10????
Service: 1
Good. Try the turkey sandwich
The recent experience has been suboptimal, and increased management oversight is recommended. It is hoped that necessary adjustments to management will be implemented.
If you’re gonna have the closing time at 11, don’t close at 9:30. All the workers in here are lazy and disrespectful
Atmosphere: 1
Food: 1
Service: 1
The sandwiches never look like the commercials...
Atmosphere: 2
Food: 2
Service: 3
I drove through and picked up and brought home.
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
I wasn’t even able to order my food..nobody greeted me, it was 3 of them that I saw, they all dispersed. I walk closer the “order here” sign and two of the workers are just gossiping! They were speaking Spanish and I guess they judged me because I’m “black” and assumed I don’t know Spanish as well. I’m HALF Latino and the way the Mexicans here are so rude because they don’t know English and resort to being rude/nasty. I ended up leaving after I legit standing there for a good 3 minutes while they ignore and carry on their conversation. So instead spending my hard earned money at this establishment, I decided to get to another place for better service, which in fact I got it. Was greeted immediately in a super busy restaurant and was even wished a good day when leaving. I rather not drive to this location since they don’t like to do the bare minimum at their job. I hope the owner does a revamp with better staff because obviously they are comfortable being rude.
Atmosphere: 1
Service: 1
Horrible MORNING Service - Both the servers are UNQUALIFIED to work this location (and one was the manager Bertha) they barely spoke English, so the communication was difficult, with no understanding - which makes the service HORRIBLE my sandwich was made incorrectly. I will NOT be returning, corperate needs to rehire and retrain the staff.
Recommended dishes: Subway Sandwich Cold Cut Combo
Restaurantji Recommends
worst customer service i’ve ever received.
looked me right in the face and told me my receipt was in the bag when it never even printed…. then had to go get a manager to print me one, why lie? the manager then told me that subway discontinued the ranch.. if you want to waste your time and deal with idiots… this is the place.
Atmosphere: 1
Food: 1
Service: 1
Quick competent service.
Atmosphere: 4
Food: 5
Service: 5
Ordered at the wrong subway and when I asked for a refund I was refused because the sandwich was made already and then was told "who's fault is it? Did I order this or did you order it". Clearly their employees need better customer service training. For an easy fix to have been refused is disappointing. DO
Service: 1
ALL of the workers were unable to communicate thoroughly due to the lack of english skills which ultimately led to problems with my order.
Atmosphere: 2
Food: 4
Service: 1
Don't like the service here. They act like they are doing you a favor of making the sandwiches. Skim off the cheese after I request to add cheese to my sandwich. Not coming here.
Atmosphere: 1
Food: 1
Service: 1
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