Subway
8325 Broadway St Suite 200, Pearland
(281) 997-8039
Recent Reviews
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Actually they deserve no stars, I have been going to this subway for a long time and decided to order online which I have done before and when I order I ask for the bread and veggies I want or in the side it has never been an issue when I get there I tell them I have a pick up order and they say ok it is usually random young kids and friendly most of the time well on August 28th at 12:49 p. M I went in I had just ordered online because they had a special and I went to the front because I wanted to let them know I was there and let them know what bread I wanted, which as we all know we have a choice we'll the woman enedelia at the front by the register was outraged and said NO we don't do that and u can't have any veggies on the side we don't have in what to put them and no subway does that which is not true I've been to Subway's lots of times we have a choice and I like to pick them because unfortunately they're usually rotting and dirty area and the gloves they wear there is no purpose cause they touch everything and go to the who knows for what and never change them anyway she told the manger and she was loud and rude and ugly to me I explained that bread was a choice she said no it's not and proceeded to say many other things to me and I told the register lady what her name was but then I noticed her name on her cap and immediately the manager took hers off and refused to tell me her name which doesn't matter because at that time she was working I'm sure they know who it is she threatened me that she was going to call the police when she was the one instigating the situation, well needless to say I felt threatened and I should have called the police I'm disabled and wasn't even sure if I should post about it but I finally decided I would and I appreciate the person that posted about nice to know some people still care so there it is and I will never return the phone number they have no one answers and the corporate number is nothing they don't care u have to write a email which they don't answer and the name of the owner is not on the door which it usually is at most independently owned places of business I'm very sad this happened and in the lack of respect some people have for others I'm hoping they contact me and those women have no business working around people and most of the time they don't understand what ur telling them because they r not fluent in the language, that being English
Atmosphere: 1
Food: 1
Service: 1
The worst sandwich ever the second time don't go to that location
Atmosphere: 1
Food: 1
Service: 1
Be careful of the staff they try to overcharge me thinking i will pay them in cash but m not stupid so I paid by my card n later I asked them y u didn’t charge me extra they were both looking at each others subway should kindly look into this matter how many people on daily basis they scam
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service, no greetings, nothing, the guy didn't even seem like he wanted to be there vegetables looked old including the bag of lettuce that I was going to open, it had pink pieces in it, it was horrible, I will never go back
Atmosphere: 2
Food: 1
Service: 1
Mobile order done right!
Atmosphere: 5
Food: 5
Service: 5
Service was great however, if you’re doing anything else before getting ready to make someone food, you must wash your hands first before proceeded to put gloves on. I asked the young lady to wash her hands before she put her gloves on. She got a very bad attitude with me however, she did eventually wash her hands.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Subway Club, Doritos Nacho Cheese, Veggie Delite
The staff is VERY RUDE!!!!!!! I won't go there again.
Atmosphere: 1
Food: 1
Service: 1
I know it's subway but... This location is run poorly. We have gone multiple times around 830pm and been denied service. Their veggies aren't usually fresh and .. today we tried to order food and they don't accept the buy one get one free coupon. We will happily take our business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
I went to order a veggie delight. There was a miscommunication with the lady behind the counter, which is fine it happens. But when I corrected her in the sandwich length, she grabbed the sandwich, threw it away with an attitude, and walked off. Then told me “you never said you didn’t want it toasted”. She left the other attendant to make my sandwich.She never even gave me a chance to tell her it was ok. I don’t know who sandwiches pissed her let ; or what bad day she had. Being a service provider, you should never talk to a customer like that. Especially when I wasn’t being rude to her.Then, I had to tell her about herself. With that being said, I wouldn’t come back.
Atmosphere: 1
Food: 1
Service: 1
The staff is very rude every time I go, I would give them zero if I
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
I know it's subway but... This location is run poorly. We have gone multiple times around 830pm and been denied service. Their veggies aren't usually fresh and .. today we tried to order food and they don't accept the buy one get one free coupon. We will happily take our business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
I am not happy that they wouldn't just let us know how bad the guacamole was before slathering it all over my sandwich. We purchase lunch here very frequently and have had a couple of mishaps but this just tipped the scale. I would have eaten the other side of it but as you can see it is all over the sandwich. Sadly money down the drain.
Food: 1
Service: 1
Steak and cheese sandwich is so good, staff is friendly and cool. Wish they brought the melt back, but I got an alternative.
Atmosphere: 5
Food: 5
Service: 5
It was better than my last visit
Atmosphere: 3
Food: 3
Service: 5
They forgot a lot of thing on the sandwitch
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