Horrible customer service, no greetings, nothing, the guy didn't even seem like he wanted to be there vegetables looked old including the bag of lettuce that I was going to open, it had pink pieces in it, it was horrible, I will never go back
Atmosphere: 2
Food: 1
Service: 1
Nino Tiberi
Mobile order done right!
Atmosphere: 5
Food: 5
Service: 5
Nomi Malone
Service was great however, if you’re doing anything else before getting ready to make someone food, you must wash your hands first before proceeded to put gloves on. I asked the young lady to wash her hands before she put her gloves on. She got a very bad attitude with me however, she did eventually wash her hands.
The staff is VERY RUDE!!!!!!! I won't go there again.
Atmosphere: 1
Food: 1
Service: 1
Nathan Hittle
I know it's subway but... This location is run poorly. We have gone multiple times around 830pm and been denied service. Their veggies aren't usually fresh and .. today we tried to order food and they don't accept the buy one get one free coupon. We will happily take our business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Tiara Collier
I went to order a veggie delight. There was a miscommunication with the lady behind the counter, which is fine it happens. But when I corrected her in the sandwich length, she grabbed the sandwich, threw it away with an attitude, and walked off. Then told me “you never said you didn’t want it toasted”. She left the other attendant to make my sandwich.She never even gave me a chance to tell her it was ok. I don’t know who sandwiches pissed her let ; or what bad day she had. Being a service provider, you should never talk to a customer like that. Especially when I wasn’t being rude to her.Then, I had to tell her about herself. With that being said, I wouldn’t come back.
Atmosphere: 1
Food: 1
Service: 1
Lynn Cooper
The staff is very rude every time I go, I would give them zero if I
Atmosphere: 2
Food: 4
Service: 1
Nathan KNAL
I know it's subway but... This location is run poorly. We have gone multiple times around 830pm and been denied service. Their veggies aren't usually fresh and .. today we tried to order food and they don't accept the buy one get one free coupon. We will happily take our business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Alma Martinez
I am not happy that they wouldn't just let us know how bad the guacamole was before slathering it all over my sandwich. We purchase lunch here very frequently and have had a couple of mishaps but this just tipped the scale. I would have eaten the other side of it but as you can see it is all over the sandwich. Sadly money down the drain.
Food: 1
Service: 1
StormTetris
Steak and cheese sandwich is so good, staff is friendly and cool. Wish they brought the melt back, but I got an alternative.
Tonight I went to Subway. There were two young men who were working. There was a lady in front of me who was very rude/ disrespectful to one of the young men. The other young man helped me and he was polite and friendly. As for someone who works in customer service and reading the reviews below… these employees were amazing: attentive, helpful, friendly even when someone was disrespectful towards them. I have gone here for years and have always had a pleasant experience. To the customers, treat the employees with respect and as a human. You’re going to have young kids working at a food joint like Subway. Unless you would rather go behind the counter and work minimum wage. These kids are learning and growing into young adults. If you have an issue, rely it to the manager and they will correct the employee - I would hire these young men any day and will continue to always order from this location.
Nancy Yates
Thank you so much for calling me to inform me that you guys were out of chicken. I had placed an online order, and the app said it was ready for pickup. Walked in the door and said I was here for pickup and the workers told me they're out of chicken and that I had to choose something else. So I chose something cheaper and I didn't even get a refund for the difference. The Subway on Nasa ALWAYS calls to let me know if they can't fulfill my order. It's common sense.
Trivia Beverly
I would love to put a zero,but unfortunately it wouldn't allow me to do so. I went in to place my order but I was told they didn't have any steak for a Philly. The worker said that the steak was only for call in orders, when I saw her go to the freezer and get some for another customer. While I was talking to the worker she rubbed her nose with her gloves on. She got very upset after I told her she needed to change her gloves because she was touching customer food and that was very unsanitary. I will not be going here anymore.
Horrible customer service, no greetings, nothing, the guy didn't even seem like he wanted to be there vegetables looked old including the bag of lettuce that I was going to open, it had pink pieces in it, it was horrible, I will never go back
Atmosphere: 2
Food: 1
Service: 1
Mobile order done right!
Atmosphere: 5
Food: 5
Service: 5
Service was great however, if you’re doing anything else before getting ready to make someone food, you must wash your hands first before proceeded to put gloves on. I asked the young lady to wash her hands before she put her gloves on. She got a very bad attitude with me however, she did eventually wash her hands.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Subway Club, Doritos Nacho Cheese, Veggie Delite
The staff is VERY RUDE!!!!!!! I won't go there again.
Atmosphere: 1
Food: 1
Service: 1
I know it's subway but... This location is run poorly. We have gone multiple times around 830pm and been denied service. Their veggies aren't usually fresh and .. today we tried to order food and they don't accept the buy one get one free coupon. We will happily take our business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
I went to order a veggie delight. There was a miscommunication with the lady behind the counter, which is fine it happens. But when I corrected her in the sandwich length, she grabbed the sandwich, threw it away with an attitude, and walked off. Then told me “you never said you didn’t want it toasted”. She left the other attendant to make my sandwich.She never even gave me a chance to tell her it was ok. I don’t know who sandwiches pissed her let ; or what bad day she had. Being a service provider, you should never talk to a customer like that. Especially when I wasn’t being rude to her.Then, I had to tell her about herself. With that being said, I wouldn’t come back.
Atmosphere: 1
Food: 1
Service: 1
The staff is very rude every time I go, I would give them zero if I
Atmosphere: 2
Food: 4
Service: 1
I know it's subway but... This location is run poorly. We have gone multiple times around 830pm and been denied service. Their veggies aren't usually fresh and .. today we tried to order food and they don't accept the buy one get one free coupon. We will happily take our business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
I am not happy that they wouldn't just let us know how bad the guacamole was before slathering it all over my sandwich. We purchase lunch here very frequently and have had a couple of mishaps but this just tipped the scale. I would have eaten the other side of it but as you can see it is all over the sandwich. Sadly money down the drain.
Food: 1
Service: 1
Steak and cheese sandwich is so good, staff is friendly and cool. Wish they brought the melt back, but I got an alternative.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It was better than my last visit
Atmosphere: 3
Food: 3
Service: 5
They forgot a lot of thing on the sandwitch
Tonight I went to Subway. There were two young men who were working. There was a lady in front of me who was very rude/ disrespectful to one of the young men. The other young man helped me and he was polite and friendly. As for someone who works in customer service and reading the reviews below… these employees were amazing: attentive, helpful, friendly even when someone was disrespectful towards them. I have gone here for years and have always had a pleasant experience. To the customers, treat the employees with respect and as a human. You’re going to have young kids working at a food joint like Subway. Unless you would rather go behind the counter and work minimum wage. These kids are learning and growing into young adults. If you have an issue, rely it to the manager and they will correct the employee - I would hire these young men any day and will continue to always order from this location.
Thank you so much for calling me to inform me that you guys were out of chicken. I had placed an online order, and the app said it was ready for pickup. Walked in the door and said I was here for pickup and the workers told me they're out of chicken and that I had to choose something else. So I chose something cheaper and I didn't even get a refund for the difference. The Subway on Nasa ALWAYS calls to let me know if they can't fulfill my order. It's common sense.
I would love to put a zero,but unfortunately it wouldn't allow me to do so. I went in to place my order but I was told they didn't have any steak for a Philly. The worker said that the steak was only for call in orders, when I saw her go to the freezer and get some for another customer. While I was talking to the worker she rubbed her nose with her gloves on. She got very upset after I told her she needed to change her gloves because she was touching customer food and that was very unsanitary. I will not be going here anymore.
Loading...