Gravy at this location is always super watered down.
Atmosphere: 5
Food: 4
Service: 5
Douglas Thompson
Good food
Atmosphere: 5
Food: 5
Service: 5
Rashaud Hawkins
I am writing to express my deep disappointment and frustration following a very unpleasant experience at your Restaurant 810 location at 3040 Silverlake Village Drive, Pearland, TX 77584, on July 19, 2025, at approximately 4:58 PM via the drive-through.
From the moment I arrived, I felt unwelcome, disrespected, and undervalued. The staff members on duty displayed a complete lack of professionalism. I was not greeted upon arrival and was instead met with cold stares and unwelcoming attitudes. When I politely asked for more cheese, I was met with visible eye-rolling, sarcasm, and what appeared to be collective ridicule from the entire team. I could see and hear them discussing my request and laughing at me, which felt incredibly humiliating and discriminatory.
The team seemed immature and inattentive, and the lack of sanitary procedures was noticeable and concerning. I left the location feeling disrespected, hurt, and deeply discouraged from returning. This type of service is not only unprofessional — it’s unacceptable.
I am compelled to bring this to your attention because no customer deserves to be treated this way. I hope that you take this matter seriously and implement corrective measures to ensure that other customers do not have to endure the same treatment.
I would appreciate a follow-up regarding how this issue is being handled. Thank you for your time and attention to this matter.
Harv
Don’t come here and order anytime after 10pm unless you’re ok with very slow customer service. It takes like 20-30 mins to get your food.
Atmosphere: 3
Food: 4
Service: 2
Frank
Hot food, delicious and yummy burgers and fries.. Employees treated me super nice and polite 🙏
Atmosphere: 5
Food: 5
Service: 5
Brandon Thompson
Its just alright, service a bit slow and my dr pepper didnt have the syrup in it so I got carbonated water.
Atmosphere: 4
Food: 4
Service: 2
Melissa Richard
This location is run down, service is not always the greatest
Atmosphere: 3
Food: 3
Service: 3
Matthieu Alvarado
Slow as hell.they are nice but so slow it’s not even funny
Matthew Parker
Wait times are ridiculous & your order won’t always be right either. Service definitely needs to be improved.
Best food when you’re on the go! Friendly staff and great service!
Atmosphere: 5
Food: 5
Service: 5
Queen LadyLove
Love the Texas toast burgers and the shakes.
Atmosphere: 4
Food: 4
Service: 4
Marisol Morales
Forgot my Texas toast and fries!
Atmosphere: 5
Food: 5
Service: 5
Sunday Maldonado
HANDS DOWN one of the best whataburgers Chantey C has the most amazing attitude. Strong, hard-working leader always goes the extra mile to take care of all the customer's I recommend anyone to come and dine In and enjoy the excellent service from this location.
Gravy at this location is always super watered down.
Atmosphere: 5
Food: 4
Service: 5
Good food
Atmosphere: 5
Food: 5
Service: 5
I am writing to express my deep disappointment and frustration following a very unpleasant experience at your Restaurant 810 location at 3040 Silverlake Village Drive, Pearland, TX 77584, on July 19, 2025, at approximately 4:58 PM via the drive-through.
From the moment I arrived, I felt unwelcome, disrespected, and undervalued. The staff members on duty displayed a complete lack of professionalism. I was not greeted upon arrival and was instead met with cold stares and unwelcoming attitudes. When I politely asked for more cheese, I was met with visible eye-rolling, sarcasm, and what appeared to be collective ridicule from the entire team. I could see and hear them discussing my request and laughing at me, which felt incredibly humiliating and discriminatory.
The team seemed immature and inattentive, and the lack of sanitary procedures was noticeable and concerning. I left the location feeling disrespected, hurt, and deeply discouraged from returning. This type of service is not only unprofessional — it’s unacceptable.
I am compelled to bring this to your attention because no customer deserves to be treated this way. I hope that you take this matter seriously and implement corrective measures to ensure that other customers do not have to endure the same treatment.
I would appreciate a follow-up regarding how this issue is being handled. Thank you for your time and attention to this matter.
Don’t come here and order anytime after 10pm unless you’re ok with very slow customer service. It takes like 20-30 mins to get your food.
Atmosphere: 3
Food: 4
Service: 2
Hot food, delicious and yummy burgers and fries..
Employees treated me super nice and polite 🙏
Atmosphere: 5
Food: 5
Service: 5
Its just alright, service a bit slow and my dr pepper didnt have the syrup in it so I got carbonated water.
Atmosphere: 4
Food: 4
Service: 2
This location is run down, service is not always the greatest
Atmosphere: 3
Food: 3
Service: 3
Slow as hell.they are nice but so slow it’s not even funny
Wait times are ridiculous & your order won’t always be right either. Service definitely needs to be improved.
Food: 3
Service: 1
If you know then you know
Restaurantji Recommends
Best food when you’re on the go! Friendly staff and great service!
Atmosphere: 5
Food: 5
Service: 5
Love the Texas toast burgers and the shakes.
Atmosphere: 4
Food: 4
Service: 4
Forgot my Texas toast and fries!
Atmosphere: 5
Food: 5
Service: 5
HANDS DOWN one of the best whataburgers Chantey C has the most amazing attitude. Strong, hard-working leader always goes the extra mile to take care of all the customer's I recommend anyone to come and dine In and enjoy the excellent service from this location.
Atmosphere: 5
Food: 5
Service: 5
Food was great!!
Atmosphere: 4
Food: 5
Service: 4
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